Great place to find almost any type of tool or outdoor needs-…read moreFarm @ Ranch Supplies, etc. I can literally go on & on! Love this place!

The nursery last year was a bit on the high side and was lacking in a lot of variety. But, that is…read morethe only complaint I have about this store.....well, they could fix the automatic doors, but I get it. That being said, they carry a wide variety of items that I've needed in the past. The staff is friendly, but not pushy or bothersum. They have the best and cheapest bird seed around and they have a great area that fixes your chainsaws. This past year I was having a problem with moles and the regular traps weren't doing the job.....Charlie's had in a new trap that worked great! If I have the the time, this is the hardware store I use in Wentzville.

Beware of this location. Ordered a grill for delivery and it resulted in a nightmare that wasted…read morehours of my time. Weeks of getting emailed day of delivery (up to the hour of delivery) that item would not be delivered. After repeated phone calls with assurances the item existed and would be delivered, ultimately was told that item did not exist. At no point will you be contacted by anyone on their team if an issue arises. Don't trust this store with your money. I was told that this was an unfortunate situation and when I asked if I could speak with a store manager I was told there were no guarantees and no way to follow up on if the store manager was notified of my case. The situation regarding the failure to deliver the item is one thing, but the lack of communication and lies week over week is ridiculous. I was eventually able to reach Lowe's corporate support and they said the best they could do is send a $15 gift card. This company is going completely downhill and if you value your time and money stay away

But the exception of a couple of people, their communication is ridiculous…read more I'm a pro contractor which it shouldn't matter but geez Call customers and let them know I'm a contractor sitting out here waiting. I sent people home cause I didn't want them sitting on the clock for hours. Doing nothing let alone. What about that private individual who took time off from work because of a schedule a lot of time to receive a product and has a job to answer to and you guys are crapping all over it with piss poor communication. I find the lack of respect insane. This doesn't go for the three people I dealt with talking in the store, which had nothing to do with it they were very helpful from the time I made the phone call and stopped in at 6 AM to now still sitting in my truck at 1:43 in the afternoon. This is why I don't use Lowe's on a regular basis. I use them out of extreme circumstance because I've always been let down the four times within the past five years of only my business. Update: I got the call at 1:39pm they were on the their way 25 minute drive from wentzville to warrenton showed at 2:22 pm Too 3-4 Concrete bags wet snow on it they couldn't even put plastic over it for the drive. Product looks like it is mishandled or dropped and repackaged Smh

Great staff, eager, and willing to help find anything…read more Customer service is also really easy with exchanges The store is labeled so it's easy to find everything. Shelves are clean and organized.

Worse customer service in the area. Delivery service is terrible. Their delivery driver delivered…read morethe wrong product and when I called to tell them that, they advised they would send the driver back out to deliver the correct product. Never showed up. When I called today they finally issued a refund for the wrong product being delivered. Not one person apologized for the inconvenience. This is not the first time having problems with this store, but it will be my last time. Never going back to Home Depot again.

We needed gravel for a fire pit install. The staff were super knowledgeable and the prices were…read moregreat. Delivery was smooth and the driver was able to place all of the gravel on our tarp we laid out.

Any homeowner who enjoys working on their yard needs to have a look at this wonderful business!…read moreThey have virtually everything you need from Mulch to Rock, all sorts of landscaping materials!

They are very knowledgeable about fireplaces, stoves, grills and such. We purchased a beautiful…read morefireplace and were provided with the names of some excellent installation and stone contractors. We would use them again without hesitation.

Just love it because i can find things there i can't find anywhere else. It is a nice country style…read morestore & they are pleasant people & are always willing to help you locate whatever you are looking for

-- Update: Issue Resolved Thanks to a Great Specialist…read more I previously left a 2-star review regarding a very frustrating delivery experience with a 31.7 cu. ft. LG Refrigerator I purchased on 3/26/2026. After a lot of back and forth, misinformation, and a delivery date pushed to 4/21/2026, I was at my wit's end. However, I want to update my review because of the outstanding effort by Briand, the Appliance Specialist at my local Lowe's. He called me personally, took the time to research what had actually happened, and explained that the original salesperson had accidentally ordered a special-order handleless model instead of the standard in-stock version -- same specs, same price, different configuration. Briand offered to switch my order to the correct in-stock unit at no extra cost, and I am now scheduled to receive my refrigerator the very next day. The initial experience was genuinely poor and stressful, especially since my current refrigerator is on its last legs. But Briand turned it around with professionalism, clarity, and genuine care for the customer. Lowe's is lucky to have him. I'm raising my rating because of him. -- False Information & Poor Communication I purchased a 31.7 cu. ft. LG Refrigerator on 3/26/2026 with a confirmed delivery date of 3/31/2026. The morning of delivery, I received a text rescheduling it to 4/21/2026 -- nearly a month later, with no explanation. I called the 800 number and was told the item was out of stock at both the store and warehouse and had to be ordered from the manufacturer. Something didn't add up, so I checked Lowe's website and simulated a purchase of the same refrigerator -- it showed availability by April 2, 2026. I then sent my son to the same store, and an employee confirmed 23 units were available at the warehouse, with pickup possible the very next day. I called back and reported what I had found. They said they would notify store management, who had 24 hours to respond. Not satisfied, I called the store directly. After a long wait, an employee admitted that yes, the units were at the warehouse and that 4/21 was only a temporary placeholder date while they waited to receive it at the store level. I was also told that if needed I could cancel my order -- but that is not an option, as my current refrigerator is barely functioning. I am still waiting for a confirmed earlier delivery date. The bottom line: I was given false information, had to do my own investigation to uncover the truth, and am still left without a resolution. This is unacceptable for a major appliance purchase. Customers deserve honesty and better communication.

I needed some metal hooks so why not try an hardware store. This floor plan is huge. Well lit and…read moreclear of clutter. Plenty of inventory. Staff was friendly. Speedy checkout. Pricing reasonable. Gift cards , furniture, ride on carts , and grills are some items that are available for purchase. Ceiling fans are so pretty. Restroom was ok as well.

I am asking for people to share this post. Our windows were purchased from Chic Lumber in St…read more Peter's. We have been dealing with this since bringing of January. The windows are by Anderson. As a woman and trying to handle the situation, because of Jim's heart attack, has not gone very well. I have been talked to like I was stupid, huge mistake by them and then laughed in my face by the Vice President of the company Steve. They are not sure, but believe that the windows are missing felt. I was told that it would take 2 weeks to get felt stripping in. I did tell him that I could get it quicker from Amazon, he laughed in my face and told me atinotes were not going to get me any where. Well, I can tell you this, they may not, but this story can. Like Jimmy said, he thinks he is not expendable and news flash you are. The big box stores eating at your door step and this how you treat people???? How many more Lowes and Menerards until you are gone?? Try and help the little guy out and this is how you get treated. This is only half of how we have been treated. I can only imagine how the women employees are treated in the store. OH, and YES that is ICE, on the inside of my windows!!! The "felt" was finally delivered, only to be some kind of plastic stripping. Has anyone called about installing it???? Nope!! So, when purchasing windows be very careful. This would not be an issue had we purchased them from Lowes!!! Hope you find the humor in this "Steve" !!!! Because I have plastic over brand new windows!!!! For some reason, I dont think "Steve" has plastic covering his windows, at his home!!!! Have a great day Steve!!!

I had ordered cabinets will h Chic unfortunately my contractor had measured wrong - when I got a…read morenew Contractor Chic Lumber owner David worked with him and myself and went above and beyond to make my Kitchen absolutely beautiful! thank you so much !

They order too many chicks and toss dead and alive ones in the trash- i would not shop here, they…read moredon't know how to care for them properly

Great Customer Service. Jacob in Outdoor power Equipment…read morevery knowledgeable on products. Great Company Representative and showed respect and because of This it's my favorite store. ,