I always enjoy visiting this store when I am in Texas. Great selection employees are very friendly…read more They have a lot more than just hardware.

Piss poor service in the gun section . Guys back there giggle and laugh when they rip people off on…read moreguns . I watched happen on more than one occasion and then they bragged about it to me. Poor business practices and high prices on transfers . The customer comes second in this place. If you are looking to sell a gun don't waste your time. If you are looking to transfer a gun dont waste your time. I had been going here since I was a kid but I won't be back because of the staff especially the ones that run the gun section.

Went in to the store on 7-24-2026 with my Wife and Son's family to buy some items…read more My wife and I saw some gloves on sale and since I was helping with some work being done on my Son's property I decided to get us a new pair of gloves that were in the "on sale section" were the gloves were placed. Now we live in East Texas, four hours away from Mineral Wells. The gloves were "marked down" between $11-12.00 per pair. Which was a good price. When we checked out at the cash register, my wife paid for them and I had already walked outside so I assumed that she was watching the prices of the gloves and what was paid for them and then got her receipt. Well you know how assumptions go. She didn't get her receipt, nor did she pay attention to price that we were charged for the gloves. Unknown to us the one pair of gloves that we thought was on sale for $11-12.00 that was placed in the sale section area was actually over $39. Oh hell no.. So we called the store after verifying through our bank what the actual charge was to explain the situation to them. That the gloves were placed in the sale section and marked as being on sale. How far away that we live from them and if they would adjust the sale and credit our card back to our bank of the difference. NOPE, NOT HAPPENING. Okay, can I return the gloves and get my money back even though I've used them? Sure you can. So you're going to make me drive over eight hours to return gloves, that your company erroneously placed in the sale area instead of providing excellent customer service to a customer which it will cost me over $100 in gas, wear n tear on my vehicle to get my money back? That's your choice Sir. I'll see you in two weeks, print your copy of the (my) receipt out and put my name on it, so that there is not confusion because I'm making this trip to return both pairs of gloves. Thank you very much and have a lovely day. Another business that lost my business.

Every time i go in the store everyone is helpful and knowledgeable on the location of the item I'm…read morelooking for, and helping figure out what i need on projects.

I am a new Basic Membership holder at BJ's Wholesale Club. On June 29, 2026, I made purchases in…read morethe store and filled up my gas tank at the station. My American Express card was charged $125 for the gas, even though I only pumped $40 worth. This was a final/hard charge, not a temporary authorization hold. I spoke with Dee at the Membership desk at my local BJ's, but she was unhelpful and transferred me to 800-257-2582. That representative then escalated the issue to corporate. I was told I would hear back within 48 hours. I have a recording of the call with Dee for reference. I would appreciate your assistance in resolving this overcharge promptly. Thank you.

I had to gas up my Suv before Church. My boyfriend wanted to grab a snack before Church so, we…read moreheaded to the Snackbar. The BJ Employee saw my boyfriend walk up and continued working then she took his order. I understand. You gotta finish your task before you start the next one. No worries.My Boyfriend ordered a Hotdog, Icee and Pretzel. She said, she would bring the Pretzel out when it was done. I sampled the Hot Dog and it was super salty and the Bun had excess dusting Flourbecause, there was a lot of white spots on it but, it wasn't stale or hard . It was fresh? My boyfriend waited for his Pretzel but it was never brought to our table? He wanted to see what was going on. The lady said, she forgot the Pretzel in the oven and she burned it! She said, she would toss it and make another one. She could have handled that differently. My boyfriend loves his food crispy. He would have eaten that but, she didn't ask. She threw that Pretzel in trash and she made us late to Church. Oh well. We all think different. The Pretzel arrived and it was just ok, lacked flavor and clusters of salt in specific areas. It was soft and sort of dry. I took a piece of it but didn't finish it. The whole. Our experience was not perfect but nothing is. This won't stop us from shopping here or stoping by the Snack Bar.

Gatlin did an absolutely excellent job today helping myself and my fiance set up a new phone on a…read morenew plan. He even got on with the customer service line to help transfer her phone number from T-Mobile, which was essential! While we were in store another employee was helping an older gentleman at the table behind us, I didn't get the young man's name but he also did an excellent job and was very patient and accommodating. Will be coming back here!

So the last two days my husband and I have been in the store to try and combine our phones to the…read moresame bill. The store manager Cameron and Dillion were great, kind and very helpful. We thought we had great help with the store worker Zach but when we looked at the accounts and what we actually did to my parents accounts was AWFUL!! He overcharged my parents and ended up getting two phone lines on the same phone without permission and didn't disclose paying off her phone before getting a new upgrade. He just felt shady to me and after learning all that I can't trust him anymore. I don't like the mentality anything to make a sale. But the managers were great!! Will only ask for them from now on!

Stopped in here during the day on Saturday to grab some spray paint for a project. This was simply…read morea matter of convenience since it was on my way. Their spray paint selection was very limited, but I had expected that. As it turns out, the paint I purchased from them was perfect. I was greeted the moment I walked in to the store and one of the employees guided me to the correct aisle and made sure I found what I wanted. Very courteous, helpful employees.

Very helpful staff. All my questions were answered. Fair prices. Great selection. I'm now a…read morefaithful SW customer.

Went twice, both times the same girl was really nice! The first time it was busy and even tho I…read morecould tell she was overwhelmed she kept her composure/ and was polite. I could tell people were frustrated Bc she was by herself but she was killing it. Also next time I called back and she made me the paint before so I didn't have to wait and she got it to my car! That girl needs a raise! Very polite and nice store

We never bought anything there. We looked around the store. It's a nice store, but as I said, we…read moredidn't buy anything. The people seemed friendly enough. The prices seemed rather high for what they sold. I found the same items at rooms to go for a lot less money

Justin helped us with a mattress he was so nice took his time with us and explained everything…read moreand the delivery men Marcus and Tony arrived on time and and were very friendly this is best place to shop

Let me start it may not be this stores fault. I ordered on line and my order did not go to my…read moreaddress as it should have but it went to a address in weatherford . I went to the store and they said it was at the Hudson Oaks address. But my receipt clearly says Weatherford store , I had to drive by the other store . Now this is the kicker I asked if I could just pick it up there since it was in stock the worker who was really nice said sure let's start a return and then redo the order . We started this when we were finished my new cost went up by 60$ . Now that's a kick in the rear . So I gave up and ordered from another source

As a newbie pool owner I didn't walk into this store with the utmost of confidence in my pool care…read moreskills. I spoke with Jackson, the store manager, and he did a great job explaining what I should expect and letting me know what I needed for maintenance. I brought in a sample of my pool water and expected to come out armed with an expensive load of chemicals and other things with little idea on how to use them--instead I came out with just what I needed and an easy-to-follow guide on how to administer it. My experience was friendly and informative. I'll definitely be back!