My husband and I went into Thomasville's new ACE Hardware store to find a 'thank you' gift for the…read moreneighbors who saved our dog from certain harm. We walked into ACE Hardware and immediately were greeted in the politest voice! You knew that employee was genuinely happy you were there to look around and hopefully shop in their store. That employee's name was John. John asked us if he could help us and what we were looking for. He had this 'I am proud to be an Ace Hardware employee smile' on his face the entire time we were talking to him. My husband told me to watch "everyone in this store is so polite and helpful". My husband had been here once before and he was right! I walked out of the new ACE Hardware store TOTALLY IMPRESSED! I will be back ACE Hardware!

Amazing service from the staff with plenty to answer questions immediately…read more Dave did exceptional in providing the help we needed Suggest for any needs

This store is simply the best for customer service. I have gone in there numerous times with weird…read morethings I'm trying to find and they are always so helpful!

We had such a great experience at Lowe's in Thomasville, thanks to several outstanding employees…read more Gabe truly went above and beyond, taking the time to track down everything we needed and even checking other stores when an item wasn't available locally. In flooring, there was a wonderful associate whose name I regret not remembering--she patiently answered all our questions and helped us narrow down the overwhelming number of choices to find exactly what we were looking for. We also had a return that could have easily turned into a nightmare due to the wrong item being loaded, but Cookie--and I believe Tonya or Sonya--in customer service handled it with incredible patience and care, making sure everything was done correctly. Robbie in plumbing was equally helpful, pointing us in the right direction and sharing great information that helped us feel confident in our purchase. I know Lowe's sometimes gets a bad rap, but these employees truly stood out and made our experience a great one.

Dennis and George racially discriminated my husband and step son today. So beware when dealing with…read morethese two men at Lowe's. They work at the Pro Service Desk. Dennis seems to think just because he is a tall man he can intimidate people.