My experience there has been awful. When ringing up I just wanted to make my purchase and leave. But the checkout clerk first had to push me about being a member and I said no, then while ringing me up he tried to sell me a warranty on a saw horse... not to worried about it so I declined. Then he tried sell it further by explaining how the warranty would cover both saw horses...don't care. Then he turned to my 6 year old to talk about how her dad should get her gifts from the impulse rack near by... ugh. Then he tried to push more stuff on me after she turned him down. If that's not enough, he tried handing me their sales flier of which I declined, so he then gave it to my 6 year old...
I wish that was it. I recently bought a few boxes of those edison bulb strings and after spending 4 hours hanging them all up I found that most of the strands/bulbs didn't work, just poor quality. However I looked up their return policy online that night and packed them all back up and headed down there. I went in when they opened up and the clerk didn't want to refund my money but wanted me to sit there while she tried all the strands and screwed in all the bulbs (they come not in the strand so I had taken em all back out so the product would be as I purchased it). I explained to her we tried everything and I wasn't interested in a debate over their quality and told her I wanted to return them. So she called the manager out... he came out and he wanted me to sit there while he tried the strands and said I just didn't know what I was doing. I told him I tried, showed him pictures on my phone of the failed product, and finally cited their return policy and then he finally said he would.... well almost. Since I was the first customer there he said sorry we don't have the cash, come back this afternoon and maybe we will. It wasn't until I asked him if they had money they could credit to the til that he said, "well, let me see what I have in the safe" and then he finally got money out and refunded my money.
Going to this place is like the worst part of dealing with telemarketers and rebate company. Stay away!!! read more