Halls is a great hardware store. They have repeatedly had critical parts I needed when doing a…read moreproject that the big box stores don't carry. A few examples are SS wing nuts that hold my hurricane shutters closed, a 50 amp single pole breaker, sand bags, and they gave great variety in quality bird feeders. The garden center has been great at helping me get the right products to kill weeds.

Always some to help and they know stuff also. Never been disappointed. I think you will find the…read moresame

love this place. Well organized, great customer service, has a lot of items that anyone can use. I…read morehighly recommend this place

From the owner: HBM sells power tools,lawn mowers, generators, pressure washers, blowers, grills, water heaters,…read morevacuums, garden supplies, painting supplies, plumbing supplies and much more.

this is certainly a great find! great group of guys who know a little about everything, and carry…read moreanything ya may need. Stopped in here with my Dad looking for some fuses and plumbing fittings; they were super-duper!

Staff helpful everytime you come in .! They make good…read moresuggestions for what you need ..

Excellent customer service! Bought my husband a new electric self propelled lawnmower with assembly…read moreand delivery. Went to start it up for the first time and it wouldn't start. I called the store on Sunday morning and they brought me a new one the same day! When they delivered it, they even made sure it was up and running before they left! I feel this was better service than I ever would've received from any of the big box stores in the area.

purchased a brand new GE washing machine, from Home Depot and in less than three weeks the gearbox,…read moretub, and several other major components failed. Because I've had the machine for more than 48 hours, Home Depot has refused to replace it. Instead, they plan to order parts and rebuild the unit. According to the appliance technician, the repair cost will exceed $800--on a machine I paid $500 for. This is essentially a complete rebuild of a brand new washer, which is unacceptable. I did not purchase a rebuilt or refurbished machine--I purchased a new one. I am requesting a full replacement, but this has not been honored.

1 year and two weeks ago I purchased a Frigidaire refrigerator from Home Depot. The warranty was…read morefor one year. Home Depot refused to do anything when it went down nor did Frigidaire. This seems to be an excellent example of planned obsolescence which is unfortunate because the products are made in North America.

If I could only give no stars.... Asked an employee where something was located and she told me…read more"you can look it up on the app!" I'm sorry, I thought employees were there to help. But apparently not, because when I went to pay there were at least 5 employees by the checkout lanes which are all self checkout. The employees were standing around talking and laughing with each other. I don't think they even noticed me they certainly didn't acknowledge me. I could have walked out without paying for a dang thing it I wanted to. When I retire I may get a job at lows because apparently they pay you to do absolutely nothing

let me add to the growing number of 1star reviews.. custom service seems to be nonexistent,…read morecertainly not valued by management the continual (customer needs assistance at, customer needs assistance at... well other customers have put it better than I yeah this is a joke and Lowes needs to wake up!!

The guy in the retal department doesnt like to rent out the trucks. I have came two days and he…read morerolls his eyes while talking to me. Doesnt answer questions asked and tries to force his opinion of what i need on me. Also asks personal questions like whom is helping me move and telling me i dont need a 24 hour penske just 4 hours is plenty. Switched to a uhaul in fwb, less hasle and i get what i need.

This store goes above and beyond when it comes to customer service. I have been remodeling my…read morekitchen and have bought all of my appliances through them. A silly amount of appliances have had mechanical issues. Not only has this location accepted my returns, but has also assisted me in scheduling a free pick up to get the heavy appliances back into the store, as well as physically taking them out of my car to haul inside. And never a side eye or complaint. Just kindness every time. I will never buy a home appliance from any other location.

Owner sold me a bad motor for my zero Turn and refuses to…read morerefund me my money. Would no advise anyone to do business here

Came into Hanleys on 10 Sept to buy a mower, Rodney helped out with showing me a Murray push mower…read morethat was lightly used. Started right up & I was sold. Checked out by the owners wife who was a very sweet & respectful woman, did a 5% military discount on the purchase. I get home 30 mins later & begin mowing my yard when the mower completely shuts down after 10 minutes of working. I call the shop immediately & the owners wife tells me to come by with the mower tomorrow, speak with Richard, and they would make it right. I come back into the shop today (11 Sept) and speak with Richard- he immediately starts accusing me of tipping the mower because of the condition of the air filter. I explain to him multiple times that I never tipped the mower. We move on from that & he begins checking me out for an exchange up to a new mower. Up to this point, Richard was very helpful and insightful. As he rings me up I ask if he's able to do the military discount on the upcharge for the new mower and his response is, "No because I think you tipped that mower". Dumbfounded by what he had said, I pay & then after a minute of sitting in the parking lot I realize I would much rather take my business somewhere that values their customers, the products they sell, and the military. I go back in and request a refund & Richard calls the owner who tells him no to the refund. Not only did Richard overcharge me for the mower and treat me like a liar, they don't stand by their products enough to offer refunds. At the end of the day I'm not upset about being overcharged by $4 or not getting the military discount.....it's simply the principle of how poorly they treat their customers. I would beware of this business and go somewhere more reputable who also treats their customers better, even if it means spending a little more. If I could give less than 1 star, I would. Employees like Richard are leaches for businesses- not good.

These folks are just fabulous! That's all I can say. Very helpful, and seems to have almost…read moreeverything I ever need back in the corner on Logan lane! Good work.

"You know why I like tools? Because they fix things--you tear down a motor, see the problem, it's…read moreright there--boom; it's fixed. I wish I could fix things between us that easily." -- Tim Taylor, Home Improvement, Season 1: Nothing More Than Feelings - I like Franks! The staff is very helpful. They have most of the home repair things we need here at the beach. It's good.

Not just Pensacola's oldest business, but Florida's oldest business since 1851! It's is not just a…read morehardware store, but it does sell to commercial customers & regular customers alike. And while you can find all your hardware needs, it also has a plethora of specialized gifts, cooking & grill ware. It's definitely worth a look see. They have a small private parking lot. Be advised they close early on Saturday & are closed Sunday.

Very unhelpful and odd store set up. I found this store EXTREMELY expensive. A small bag of bird…read moreseed is 20.00. They cater to the richer pcola and seem a bit obnoxious. Super disappointed in how we were treated and felt uncomfortable in their store. Just a bad experience. We bought two items but will not return.