Very nice hardware store. Vast selection of items and the staff is very friendly and helpful.read more

I have shopped here many times in the past. I went in yesterday around 2:30pm. I went straight in…read moreto the gift area. There were 2 employees putting out stock. I was the only customer in there at that time. I walked right past them & they never even acknowledged I was there. Until I had to ask one of them for a price on an item on the wall. She had to radio another employee & give the UPC code for a price. I also went out in to the garden area & saw some hanging lantana baskets that did not have a price on them either. I do not like to shop somewhere where the prices are not on the merchandise. I know they have been bought out & it is not like it use to be, where the employees were so friendly & helpful & would acknowledge their customers. Then, I get to the checkout & the guy asked if I had an account. Gave him 2 different phone #'s & nothing! I should have been in their system. It's very discouraging to say the least. They have some nice things but, a bit pricey on some. It may be awhile before I patronize their business again.

love this place. Well organized, great customer service, has a lot of items that anyone can use. I…read morehighly recommend this place

From the owner: HBM sells power tools,lawn mowers, generators, pressure washers, blowers, grills, water heaters,…read morevacuums, garden supplies, painting supplies, plumbing supplies and much more.

this is certainly a great find! great group of guys who know a little about everything, and carry…read moreanything ya may need. Stopped in here with my Dad looking for some fuses and plumbing fittings; they were super-duper!

Staff helpful everytime you come in .! They make good…read moresuggestions for what you need ..

They have anything that you need!!! Parking is a little…read moretricky but there is more in the back. Employees are so helpful. They know where everything is and have ideas to make the job easier. Reasonable priced,especially with their location. They have bulk items in the back lot. They also fill propane.

Went in fast and to pick up a few items. Just want to…read moremention the employees we had asked questions to were very helpful. They go out of their way to assist you when you need help. When home depot marks down their merchandise you can get some big savings. They had some little ceiling fans regularly $50 for just $7.50. Of course we didn't need any but we did buy a few that will come in handy. I just got my home depot credit card so I had to try it out and I will for sure come back They always seem to have something you need.

I have purchased a lot of things since I moved to Pace, FL. I love the delivery service and the…read moretime it saved me.

Bought a John Deere riding lawnmower. Was told they were gonna deliver it on Saturday, May 30, 2026…read morebetween 8 and 12 Did not get a call or text or no communication at all. Finally I had to call them and they told me that the mower was never put on the truck and they would be next Tuesday before they could deliver it. Lowes delivery service is horrible.

worst customer service. they have been this way for years. the employees work harder to avoid…read morecustomers than waiting on them.

I'd like to commend Jeff, in the painting department, for saving our marriage He was able to hear…read morewhat both my husband and I wanted and literally find a paint color that was right in between that we both wanted and could agree on. He also had great energy. Dawn was also very kind and a positive communicator.

The guy in the retal department doesnt like to rent out the trucks. I have came two days and he…read morerolls his eyes while talking to me. Doesnt answer questions asked and tries to force his opinion of what i need on me. Also asks personal questions like whom is helping me move and telling me i dont need a 24 hour penske just 4 hours is plenty. Switched to a uhaul in fwb, less hasle and i get what i need.

Owner sold me a bad motor for my zero Turn and refuses to…read morerefund me my money. Would no advise anyone to do business here

Came into Hanleys on 10 Sept to buy a mower, Rodney helped out with showing me a Murray push mower…read morethat was lightly used. Started right up & I was sold. Checked out by the owners wife who was a very sweet & respectful woman, did a 5% military discount on the purchase. I get home 30 mins later & begin mowing my yard when the mower completely shuts down after 10 minutes of working. I call the shop immediately & the owners wife tells me to come by with the mower tomorrow, speak with Richard, and they would make it right. I come back into the shop today (11 Sept) and speak with Richard- he immediately starts accusing me of tipping the mower because of the condition of the air filter. I explain to him multiple times that I never tipped the mower. We move on from that & he begins checking me out for an exchange up to a new mower. Up to this point, Richard was very helpful and insightful. As he rings me up I ask if he's able to do the military discount on the upcharge for the new mower and his response is, "No because I think you tipped that mower". Dumbfounded by what he had said, I pay & then after a minute of sitting in the parking lot I realize I would much rather take my business somewhere that values their customers, the products they sell, and the military. I go back in and request a refund & Richard calls the owner who tells him no to the refund. Not only did Richard overcharge me for the mower and treat me like a liar, they don't stand by their products enough to offer refunds. At the end of the day I'm not upset about being overcharged by $4 or not getting the military discount.....it's simply the principle of how poorly they treat their customers. I would beware of this business and go somewhere more reputable who also treats their customers better, even if it means spending a little more. If I could give less than 1 star, I would. Employees like Richard are leaches for businesses- not good.

"You know why I like tools? Because they fix things--you tear down a motor, see the problem, it's…read moreright there--boom; it's fixed. I wish I could fix things between us that easily." -- Tim Taylor, Home Improvement, Season 1: Nothing More Than Feelings - I like Franks! The staff is very helpful. They have most of the home repair things we need here at the beach. It's good.

These folks are just fabulous! That's all I can say. Very helpful, and seems to have almost…read moreeverything I ever need back in the corner on Logan lane! Good work.

Not just Pensacola's oldest business, but Florida's oldest business since 1851! It's is not just a…read morehardware store, but it does sell to commercial customers & regular customers alike. And while you can find all your hardware needs, it also has a plethora of specialized gifts, cooking & grill ware. It's definitely worth a look see. They have a small private parking lot. Be advised they close early on Saturday & are closed Sunday.

Very unhelpful and odd store set up. I found this store EXTREMELY expensive. A small bag of bird…read moreseed is 20.00. They cater to the richer pcola and seem a bit obnoxious. Super disappointed in how we were treated and felt uncomfortable in their store. Just a bad experience. We bought two items but will not return.