great staff with years of knowledge. Very kind and friendly. great selection of product.read more

I just read a report from a Daniel. Sounds like there may have been a problem in this store before…read morewith him. I have never, ever had a problem with the staff at GW and have been there many times in the 5 years I've lived here. They are always extremely helpful and I've never left the store without obtaining exactly what I need. Reevaluate your behaviour Daniel.

Very rude people work there. I asked for help locating some Staples and the guy was so unbelievably…read morerude because I was interrupting his stalking the shelves. He even gave me the wrong aisle number it wasn't even remotely close. I told them that I wasn't coming back even if I needed to return the item and I would rather just eat the cost. It's not all that far to home Depot from Newberg and I can get the same service for way cheaper prices. Some of the people are helpful and nice in all fairness. It just needs to be consistent and I don't need the aggravation of my life. I wouldn't waste my money there.

Ace is our goto hardware store. Fantastic customer service with helpful staff. Thank you.read more

This is weird - it truly is a combination hardware store and greasy spoon…read more The ambience is good and unique. Good service and good food.

We came here 2 days in a row. Food here is delicious. The service was friendly abd chilled. Very…read morefitting for a beach city. The restaurant theme was a old rusty hardware store with eclectic decor. I recommend getting the sandwiches here as all the ones we tried were superb. We especially enjoyed the fish sandwich. The oyster shooters were also super fresh and fun to enjoy for the entire family. The clam chowder was their own spin on it, which was also good. I also recommend trying their tap beers. Yum yum. Love to come back here again.

Rae and her associates give me outstanding service every time. I have a lot of the Stihl battery…read morepowered tools and love talking Stihl with them! The Stihl prices are the same everywhere. They usually have what I need, but if not, they order it and it comes right away, no waiting for days or weeks. I haven't needed the hardware side of the store much, but it seems well stocked.

This is an old school wood floor kind of place. The tools are laid out next to the register so…read moredon't forget to check the backside. They have some lawn and garden power stuff in the back. I usually get pretty lucky and find something that will work in the little store. Staff is real friendly. Easy parking on street in front or next to building.

John is amazing! He was at the door when we came in and he was able to lead us directly to the item…read morewe were looking for with very little description. He was friendly and very personable.

We have gone to this store since 1997. The owners are fantastic people. They run a very good…read morebusiness and serve a critical need for our community. They are very upright people. I probably go here 3 to 4 times a week for the projects that I'm working on. It is rare that they don't have the little Gidget or ditz all that I'm looking for. High mark all around.

I am now going to make it my intent to always shop at Ace South because I do not get the same good…read moreservice at Ace North. After having a very mishap purchase on Christmas Eve that did not go through and was canceled without my consent online, the manager could do nothing for me, but tell me to go to corporate which did nothing and left me back where I started an item unpurchased after all, I went through to purchase it in the store on Christmas Eve. I am going to go out of my way not to come back here unless it is something small and quick where I don't need help. It's unfortunate because I've come here for years since it's very close to my house and I have bought a lot of my gardening tools, my drill, my lawnmower and various items here to support the store, but they are not supportive of me. So I have chosen to go to Ace South where people are kind and understanding they don't laugh at you for your shortcomings on knowledge about Tools, manuals, or items. I didn't grow up learning to do handyman work. I've had to train myself how to do things. And it would be nice if I went to a store where people respected my learning process. However, I don't get that here. With the exception of one person who is very nice. I can't say too much about the other people. It seems they are very close minded and not open to trying to help someone. I've lived in the community over six years. I think I've earned my right to get that now.

A couple of girlfriends & I stayed in Lincoln City April 13-15. On Tuesday, the 14th, our driver,…read moreKathy Heichel, got a warning that her Honda key fob battery was low. We were referred to this hardware store (by a very helpful gentleman Power Ford), and 3-4 staff members went out of their way to help, including replacing the battery & showing her how to do so for future references! We were very grateful! - Suzy Halstead

I went to return a couple paint rollers that left plastic pieces all over my door i was painting…read more The rollers said they were for smooth to semi smooth surface painting. Cory, a manager at Ace proceeded to mansplain to me that ​ I chose the wrong rollers for the job . He was unsympathetic and Unapologetic that I would now have to wait for the paint to dry and sand it down and repaint it. I have been living in West Salem for over 30 years and never dealt with anyone so unprofessional and condescending. He must be related to the owner because he has no customer service skills and doesn't care that I was upset about our interaction. I was buying more rollers when I went there.

This place has the friendliest hardware store vibe of any hardware store on the planet and I think…read moreI've been to all of them, so I know. If you prefer not to be swallowed by the vast and impersonal big box hardware scene and you prefer incredibly knowledgeable, helpful and plentiful numbers of employees who are standing by at all times to assist you in all of your crazy projects, then this is definitely the hardware store for you.

Even though there is a state-wide mask mandate this September due to the Delta variant, none of the…read more3 employees were wearing a mask even though they have a (very tiny) sign on the entrance stating masks are a state requirement. When asked, they told a customer that it was up to the customer if they wanted to wear one and that masks don't work.

Always a good place for those random projects around the house. It always surprises me with just…read morehow much they stock. It seems like they have everything! Their staff are always helpful an friendly.

True speakeasy connected to the The Hive…read more This is a hidden gem in Oregon City and of course it should be, being that it's a speakeasy. I ordered a couple cocktails here and both were top notched. The bartender was busy but was still friendly. The vibe here is trendy and definitely a great place to bring a date. The night I came there was a live singer performing.

We were in a date night rut and I wanted to try something new. So I hopped on Yelp and searched for…read more"date night" and found this gem. So fun! I was a little confused how to get in so we walked in to the restaurant (The Hive Social) and asked. They let us to the secret stair case and said we'd need to figure out the rest for ourselves. And we did. The portrait swung open and we discovered the coolest bar! The ambiance was very cozy and perfect for our date night. Our server was very friendly and made some suggestions when asked. We ordered a couple rounds of drinks and several small plates to share. They even staggered our apps to not overwhelm our cozy table. Everything was delicious. Well worth the drive and we will be back for sure (and probably bring friends)!

I would like to publicly thank "Manager-Mike" for helping me today…read more I brought in a corded item to be repaired. The plug-in had detached from the cord, and the little wires were visible. Mike quickly spliced it and reconnected the plug-in. He did not charge me. I was so impressed and thankful! In my 20 years residing in this town, Silverton Ace staff have always gone out of their way to help customers. Thank you, Ace!

I made an account just to publicly thank the great employee who helped me. I believe his name is…read moreLucas he helped me get everything I needed and walked me through how to pay. I'm relatively old, so someone like him is a blessing in this world. I had no idea which light bulb I needed and after two employees said they couldn't help he saved me.