Allow me to explain ,
I purchased a solar panel kit AND THE ADDITIONAL WARRANTY? For an additional 50 dollars . After some time a part within the kit stopped working so I return the part to the store . Do you think they would replace it NO! Of course not, I was told by the mgr Paul it's a kit , the warranty is n the kit . I have to bring it all Back to replace one Small part of it. Policy sited . Paul is a company man and acts in accordance. A brought and paid for slave . You will know them by the dark hair, deep set eyes and piss poor attitude
One that's a terrible policy .
Two. this Guy PAUL , he's been rude every single
Time I go to this store .he acts like it's trouble to help a customer , doesn't do anything except the absolute bear minimal he has to. And never never never smiles . Why is someone like this even working with the public ...
Also I've never been so disregarded at a harbor freight . My problem with a broken peace of equipment and Paul a mgr, not giving a crap at all surprised me . But not really after all losers like this will always step on someone else to feel better about themselves.
So my advice , don't shop there it's sad but people
Like him ruin places like this . To bad we can't get a direct tool here that would give them
Some competition
Harbor freight corporate your policy sucks about kits . Even when the CUSTOMER PAYS EXTRA FOR WARRANTY AND WARRANTY NOT HONORED. Never again !! read more