Great experience with RR. Wendy and the entire Team were great! The equipment that I rented was…read morebrand new so my guys were lucky enough to be the first users of the Billygoat and the bobcat aerator. They had a great special going on, so it helped get a jumpstart on spring lawn preparations. Thank you all!

Amazing customer service. Answered all of my questions, and their suggestions were on point. Great…read morefamily owned business.

Having had an very badly timed and unexpected electrical problem with my L3430 tractor on Good…read moreFriday afternoon; I contacted Clay in service. He helped me diagnosis what may have been the cause and what the replacement part was. Getting there as quickly as possible; I found that the part inventory was off and not instock. In spite of that, Clay offered a temporary solution and even offered to come assist me if needed. I have always had a good experience in the Blairsville location either in service or parts and sales.

I got too close to the creek bank and my Kubota 4701 tractor rolled over and would not Start…read more Everyone I called jumped too I needed a whole motor! Clay with Nelson Tractor Company's mobile service came to my farm in Ellijay and did not just say I need a $10,000 engine. The engine was hydro-locked (oil on top of the pistons) and had my tractor running again in just a few hours. When I got the bill I was surprised that the cost was half of what I expected! Clay Williams the tech for their mobile service was Very professional and gave me Tractor 101 during the repair. calling Nelson was the smartest call I have made this year. Thank you Clay

best place in hiawassee to get equipment go check them out very friendly and helpful and have all…read moresorts of tools and machine.

I have owned a house in Hiawasse for the last 35 years and rented here every now and then. It is…read moreoften very difficult since they are not open on weekends and close early on Friday. Today was the last straw... I rented a trencher for half a day just past noon and new it would be close for 430, and told them so. I called on my way at 425 and was told I would have to bring it back Monday as she had already closed the gates. When I got there at 435 Donna was there and did nothing but frown at me... I unloaded the trailer, moved the trencher to the door while she walked over and closed the gate with my truck inside. She then told me I owed them some courtesy. The courtesy was that I paid $111.00 for a 3 hour rental with attitude and unloaded it myself!! This will be my last time as they (Donna) simply have no understanding of customer service. They make you feel as if you were doing them a favor to rent from them. Next time I will drive down to the tool rental at home depot in Blairville. The trencher is $30 cheaper, brand new and the lights on the trailer actually work. They also stay open later and on weekends. If you want a business that is 9-5 M-F with no hassles, then get out of tool rental!

Our dishwasher pump went out recently, so I called J&J Appliances to schedule an appointment to…read morerepair it. They scheduled a service visit within a relatively short timeframe (they stay very busy). The technician showed up within the promised timeframe, determined the problem and ordered the part. (He had several repair pump motors on hand, but of course mine would be a different model .) Once they got the part, they immediately scheduled a return visit, right on time, as promised. Very friendly and competent technician, and great company to work with. Highly recommend.

BEWARE of this appliance repair business. They are 100% unreliable, unprofessional, and very rude…read more I lost an entire days wages waiting for the repair man to show up. The owner/manager gave me an appointment time of {9:00am to 12:00pm} The repair man showed up at my house at 3:50pm. The dryer belt had to be put back in place (not even replaced). It took him all of 30 minutes to repair the dryer. He billed me $94.16. I then called the owner to kindly express how I lost a full days wages and was over charged for the service call. She immediately began talking over me and then yelling at me. I tried to speak calmly to her but I could not get one word in. This was my 2nd appointment (the 1st appointment, I cancelled 4 days in advance over the phone because I literally had a death in the family and I had to be in another state). She then yelled "we already came to your house one other time and nobody was home! You're not getting no money back So you're wasting your time!!" and then she hung up! She did not allow me to explain to her then that I called 4 days in advance and cancelled my initial appointment. So to recap, when you call this business, they will give you a slotted timeframe. This means nothing. Plan to lose a full days worth of work because you will be stuck at home ALL DAY at their mercy. Also expect to pay A MINIMUM of $100 dollars for 30 minutes worth of work. The service man did not even apologize for showing up FOUR hours after the three hour time slot the owner/manager set when my appointment was made. The way you talk to people and how you treat them is key to running a good and reputable business. This is the first review that I have ever made and it's the first time I've ever had a business literally hang up on me. The majority of businesses here in the mountains are incredibly folks who go beyond their call of duty to satisfy their customers. This woman was irrational and very hateful (Zero sympath) from the SECOND the phone connected. She even answered the phone hateful because I could not hear her the first time she supposedly said the name of her business. I finally heard "HELLO!!!" very abruptly from her. As a matter of fact, at one point she even said it was MY problem that I "lost a full days wages and that I should have just rescheduled". Unbelievable.

Watch out if you rent from these people! I rented a Skidsteer Bobcat. Was told if I paid cash I…read moredidn't have to pay tax, but I also would not get a receipt and had to file my credit card with them in case of any fuel charges came up. Rented the machine for a full 24 hour day plus $90 for delivery and pickup! After they pick up the machine at the end of 24 hours, they later called and to charge me $30 /hr. for the 3 hours that I went over 8 hours! First time I'd been told a day of rent only lasted 8 hours! So $90 more plus $48 for 8 gal. of fuel, plus tax plus 4% processing fee was add to my credit card. Also I was supposed to get the machine delivered first thing in the morning, but it didn't arrive until noon! Not a happy camper with these people!

Small rental place but had what I needed a ditch digger worked great people were nice, cost was…read morereasonable.

So I have been coming here all my life. But I had left the area for about 10 years. This was…read morealways a messy jumbled store that had everything you could ever need (if you could find it). I was disappointed to see it updated. Until I went in! The place is still awesome but in a different way. The place is super clean and organized. And very cool stuff! From your regular hardware stuff. To Big Green Egg smokers and bee keeping stuff! Plus all the lumber and outdoor stuff you could want. A very cool excellent local owned hardware store. Give them a try!

So it's nice and clean now, but it's expensive and it's still hard to find someone to help you…read more It's better than driving to Home Depot, but you best know exactly what you need and where it is.

4 young women trapped outside a house they didn't own on a bachelorette trip at 9:30pm. That was…read moreour situation. We were panicked, but then Larry showed up. Larry was super sweet and helpful. He was persistent in trying every door of the house, even though they were tough and anti-theft. We finally got in the last door possible. Super thankful for Larry willing to come out, even though he had a hard time finding us. Thank you, Larry!!

I had lost the keys to my camping trailer. Larry came out and got us in and made us keys right…read morethere on site

We were here on vacation, dropped a phone on a gravel parking lot and cracked the screen. These…read morefolks fixed it for us not taking an hour and a half. Wonderful service! Thank you!

Took my iPad in for service during vacation after I dropped it. The screen was cracked and I needed…read morea new battery. They quoted me a price, which I found reasonable. I was then told that the screen had an imperfection, so they changed the quote. In all honestly, I would have never noticed the imperfections and was thrilled with their honesty . Highly recommend.