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Andrews, NC

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Ennis Home Center

5.0 (1 review)

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13 years ago

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ACC Mechanical

ACC Mechanical

1.0(7 reviews)
14.1 mi

This has been a once in a lifetime horror story. We contracted ACC Mechanical to replace our Air…read moreConditioner on a referral from our home warranty Choice Home Warranty. They initially were dispatched and said our entire system needed to be replaced. They said we had to pay them $3,700 to even order the parts which we did in good faith. They were supposed to be out in 24 hours to complete the work on June 23rd. They did not show up until the following week. They spend all day installing the new a/c. It wasn't finished so they came back two days later to complete the work. They told me to shut the system down and turn it on in 1 hour. They left and in an hour I turned on the system. We had no a/c, it did not blow any air and it wasn't getting cold. I called them the next day and they said they would be out to fix it. They never showed up but called late in the day and said they would be there the next day. They came back out and could not get it running. They said a part was defective and they had to get a new condenser. It took two days for the new part. They installed the new part and damaged it on installation. They ordered another one and said it would be several days. Please keep in mind we are now 2 weeks past when it was supposed to be fixed and the temperature in the home was 76 degrees and my wife and I take care of her 90 year old mother. They showed up with the new part and installed it and left without letting us know. It still did not work. It does not blow any air through the vents and obviously it doesn't get cold. I had to go out and purchase a $500 free standing a/c unit from Home Depot because it was too hot in the home for my mother in law. They did not come out for 2 more days. They finally showed up and spent 3 hours working on it but still couldn't get it working. We finally decided to go out of town and stay someplace that had a/c instead of being miserable at home. We spent $600+ on accommodations and eating out. We were in communications with the contractor and finally on July 7th they said they had it working and we were all good. I arrived home on Monday July 11th and the thermostat was set on 69 and it was 77 degrees in the home. I called immediately and they said they would be out the next day. They never showed up so I called again and they said it would be Wednesday. They did show up and the contractor said the unit was frozen and they would have to let it thaw and they would be back early morning the next day (July 14th). Nobody has called or shown up and it's 9:47 am and it already 75 degrees in the home. I also work out of my home. They have been out a total of 14 times to "fix" the problem. I paid them $3,700 back on June 23rd and today is July 14th. I have been reasonable and courteous to these people but I need to get this fixed. I want to hire someone else but I need my $3,700 back so I can pay a reputable contractor for the work. I am available to talk anytime about the issue 404-259-5961 Mike Holy shit are these guys the biggest f****** joke on the face of the earth. Do not, I repeat, never ever under any circumstance use these jokers. It would take me a short book to tell the entire story but they "replaced" my a/c unit with one that is entirely written in Spanish on the outside. I am going on week 5 and I still have not a/c. I paid them $3,700 and not once, not even for 5 minutes has my a/c worked. I have a 90 year old woman that lives with us. They have been out a total of 12 times and it's always some excuse. I will be going to all the local businesses in Towns County, Clay County, Cherokee County, and Union County and anywhere else these idiots try to do business until I put them out of business. They have been trying to 3 years to fix the a/c at Paradise Grill it still doesn't work. They don't even bother to show up anymore. Trouble Tap or Hideaway is a customer now I understand why it's also so hot in the restaurant. I should have known better. I was referred to them by my home warranty company - Choice Home Warranty. They are getting sued as well as ACC Mechanical. I am going to the courthouse tomorrow to get back everything I've paid them. Plus I had to purchase a portable a/c until for $500 just so my mother in law didn't cook to death. I also had to spend a couple of nights in a hotel just because the heat in the home was some unbearable. How can you run a business like that. Oh, I'm sorry they don't have a business. You call the number and I think it's Britney says yes. Never a name of the company or how can I help you. I can't wait to run into them around town some day! I can assure you it won't be a pleasant situation. Dave (day) or Dave (son) really don't appear to have a clue. I used to love to give business to local people to support our economy but it you ever have a chance and stumble across ACC Mechanical or whatever they are going by this week, run the other way. Please tell everyone you

Do not hire this company!! I've paid over $12,000 for a new AC and heating system and still had…read moreproblems! They installed the AC two years ago through my homeowners insurance and when the heat stopped working I called them back. They said the heating system need to be replaced and they were looking for a compatible unit for the Rheem AC system they had previously installed. That was in May of 2025. I paid an additional almost $7000 for the heating system and their repairs. It was still not functioning and was told by Dave to just run it emergency mode. I paid to have the work inspected and it turns out Dave used parts and equipment that were not compatible and used duct tape to make it all kind of go together. There were open wires left hanging and it was stated by the inspector that it was the worst job he had seen in his 13 years of experience. Dave left trash and all the parts from the old unit under the house in the crawl space. Dave promised to refund me when confronted and stated he did not have time to complete the job. He has failed to give me the refund he promised and is also not taking my calls. I am now working on filing a lawsuit and have filed a police report for fraud and theft by trick or device. I paid for work not done and work it appears he had no ability to do. I questioned his license status as a AC/Heating technician and he refused to answer the question. If you've had issues with this company, please contact me and report it!

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ACC Mechanical
ACC Mechanical
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Locust Trading

Locust Trading

5.0(1 review)
0.1 mi

Props to the Locust Trading Company! We found them while in another state. On the phone, we…read moreexplained to Margo what we were looking for. We made an appointment, then came to Andrews and met. Margo knew exactly what to show us! She has great taste and is a wealth of information! We learned so much! That day, we picked out our premium vinyl and Margo sent us home with carpet color samples. We thought we knew which color we wanted...but living with the samples in home, it helped us chose the correct color for us (not our original choice Lol) Since we are new to the area, we asked about references for some contractors in the area. They were able to help us with all our needs! Locust Trading Company isn't just a flooring company, they do complete remodels! They were fabulous, quick and efficient! Keevon was so efficient and quick working with premium vinyl and he is a whiz at trim work! Manny and Kenny installed a fabulous dog yard for our fur babies! They helped with so many more things... too many to list! We are so blessed to have met the Locust family! Thank you Kenny and Margo for all of your help and for sharing your very talented family with us!

From the owner: Located in the foothills of the Great Smoky Mountains, the new retail flooring showroom is a…read moreCherokee Indian owned business. Ken Locust is a member of the Eastern Band of The Cherokee Indians, Margo Locust is also the owner and Publisher of Fabulous Floors Magazine, a consumer publication. Ken and Margo Locust both have more than 30 years of experience in the flooring industry and as former flooring retailers in Northern New York.

Ennis Home Center - appliances - Updated October 2026

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