The employees offer to help you, then disappear after they show you where an item is; I had to keep…read moreasking them to come back to help me. Prices of items are extremely more expensive than other stores.

The craziest ace I have ever been too. So Big and had everything u need for hunting and fishing…read morealong with the normal ace stuff. The guys were pretty nice and helpful. I grabbed a hat and some insulated socks.

I ordered windows on 5-6 and the store resold my windows before being delivered to me. then said…read morethey would reorder and deliver. on 6-21 brought the wrong size and only 7 of the 9 windows paid for when called Lowe's corporate then said well they refunded you but we still are charging you delivery. that's awful. You sell the windows I pay for. Then take almost 2 months to deliver and bring the wrong size. I was asked to be available for over 6 different days and took time off work for Lowe's to never come. Amd their final answer is we will talk to the store so this doesn't happen again. It should have never happened that way to begin with. I have never seen a company not even sorry for the headaches they cause. poor poor poor customer service. Lowes if it wasn't for customers you would go out of business. Please do better.

We bought a 350.00 pressure washer less than 30 days ago. It does not work. They won't take it back…read more. Now they want us to pay to have it repaired. No customer service. Rude lady named Colleen was no help. Never again!

I ordered a snow plow from Agri Supply and had a problem with a structural member bending. I talked…read moreto Bud and he replaced the snow plow at no charge and is shipping it to Washington State. What a pleasant and unexpected experience! I will continue to order all my equipment and parts through them. They deserve more than 5 stars.

People in Florence SUCK at leaving reviews. It's one reason why so many people get garbage work…read moredone and have terrible contractors half the time. I was at Lowe's looking for a to let seat hinge. Unfortunately, Lowes didn't have any but a couple guys at Lowe's said Carolina Supplyhouse might have one. I drove over there not knowing what to expect, but I was greeted when I walked in and the cashier directed me to the back desk. Once I got there, they said they don't have hinges but have the whole seat due to many different kid of seats, same thing Lowes told me. I noticed the exact toilet seat I needed there and also noticed it was $10 cheaper than the toilet seats at Lowe's. I bought it and went home to do the easy install. I asked a couple people if they knew how good Carolina Supplyhouse was and they both said, "Yeah they're great. I go there all the time." I'm like, why don't y'all leave them a review so people that use Yelp will know? Anyways, that's what I'm doing now. They're professional, funny, and will help you best they can.

From the owner: Where hardware and contractor supplies has been a family tradition…read more In the early 1900's Robert P. Schofield Sr. established Schofield Hardware in the 100 Block of West Evans Street in Florence. In 1950 the store moved to a larger facility at 276 W. Evans Street. In 1960 Robert P. Schofield Sr. passed away and left the operation to his two sons Robert and Charles who operated the store at that location until 1963 when it was moved to new facilities on Cashua Drive in Florence. In 1967 Robert and Charles Schofield separated their business relationship. Charles and his two sons, Marshall and James at that time owned and operated the Heritage Inn and Restaurant in Florence along with several shopping center real estate holdings. In the early 1970's, Robert Schofield sold Schofield Hardware to outside investors. In January of 1985 Carolina Hardware & Supply Inc. opened its doors for business. Charles, Marshall and James Schofield along with John Frank established this company in a 24,000 square foot facility on 3 acres of land. In 1996 the name of the company was changed to, Carolina SupplyHouse, Inc. which now occupies 125,000 square feet of warehouse facilities on 12 acres of land. Carolina SupplyHouse, Inc. employees have many years of experience in the construction and contracting industry. This "real world" experience allows our staff to help our customers find solutions to their problems.

I would like to commend Kena, an outstanding manager in the shutter, blind, and flooring sections,…read morefor her exceptional customer service. She provided my husband and me with a comprehensive presentation on the differences between shutters and blinds and informed us about the financing options available for our purchases. If Home Depot staff were eligible for commission, Kena would undoubtedly deserve every penny from our transaction. Thank you, Kena, for your outstanding assistance!

Stacy in garden center brow beat me today because I was buying a variegated yucca plant. I shopped…read morehere regularly. But after today I will spend my money else where. She harassed me and kept telling me it was going to get to big and I wasn't going to be able to manage it. wouldn't stop. It was weird. I just bit my lip and purchased any ways. I don't think I have seen anyone as unprofessional as her to act in such a way Over a customer buying a plant.

We had such a wonderful experience at Lowe's thanks to an employee named Timothy. His kindness and…read morecustomer service stood out so much that we felt he deserved to be recognized. We had gone down several aisles looking for something and were obviously having trouble finding what we needed. Timothy noticed us and, without us even having to track someone down, came over and asked if he could help. After we explained what we were looking for, he immediately knew what might work for us. What impressed us even more was that Timothy didn't simply tell us which aisle to go to and send us on our way. He personally walked us to the aisle, showed us exactly what he thought we needed, and he was spot on! Timothy was kind, patient, knowledgeable, and genuinely available to help. Even as we were leaving, he asked if there was anything else he could help us with. That small gesture said so much about the kind of person he is. Great customer service can make such a difference, and Timothy is a perfect example of that. We walked into Lowe's a little lost and walked out feeling very fortunate that Timothy noticed us and took the time to help. Lowe's is very lucky to have an employee like him. Thank you, Timothy, for going above and beyond for us! Thanks, Rachelle

The worst Customer service! As a Pro, I called to get a price for material for a job. It took about…read more25 minutes just to reach the pro deck, but when i did, all I got was "yeah, I'm busy with a customer here in the store". He then hung up on me. I won't br shopping there anymore!