The employees offer to help you, then disappear after they show you where an item is; I had to keep…read moreasking them to come back to help me. Prices of items are extremely more expensive than other stores.

Elder's Ace Hardware located in Florence SC. This place is great. Very knowledgeable and friendly…read morestaff. Recently bought out with many changes. I told the staff we already have a Lowes and Home Depot in town, and we don't need another one meaning you go into those big box stores and the staff don't know anything if you can find someone to help. Basically, all they can do is refer to their phone to tell you what aisle the paint is in. Our Ace hardware, the staff is very knowledgeable. % star service I just hope the new owners don't run the staff off with their changes and expanded hours on Sunday.

We bought a 350.00 pressure washer less than 30 days ago. It does not work. They won't take it back…read more. Now they want us to pay to have it repaired. No customer service. Rude lady named Colleen was no help. Never again!

horrible delivery company do not use They stole our dryer…read morethen proceeded to lose it. Xdt should be closed down for their ineptitud.

I ordered a snow plow from Agri Supply and had a problem with a structural member bending. I talked…read moreto Bud and he replaced the snow plow at no charge and is shipping it to Washington State. What a pleasant and unexpected experience! I will continue to order all my equipment and parts through them. They deserve more than 5 stars.

People in Florence SUCK at leaving reviews. It's one reason why so many people get garbage work…read moredone and have terrible contractors half the time. I was at Lowe's looking for a to let seat hinge. Unfortunately, Lowes didn't have any but a couple guys at Lowe's said Carolina Supplyhouse might have one. I drove over there not knowing what to expect, but I was greeted when I walked in and the cashier directed me to the back desk. Once I got there, they said they don't have hinges but have the whole seat due to many different kid of seats, same thing Lowes told me. I noticed the exact toilet seat I needed there and also noticed it was $10 cheaper than the toilet seats at Lowe's. I bought it and went home to do the easy install. I asked a couple people if they knew how good Carolina Supplyhouse was and they both said, "Yeah they're great. I go there all the time." I'm like, why don't y'all leave them a review so people that use Yelp will know? Anyways, that's what I'm doing now. They're professional, funny, and will help you best they can.

From the owner: Where hardware and contractor supplies has been a family tradition…read more In the early 1900's Robert P. Schofield Sr. established Schofield Hardware in the 100 Block of West Evans Street in Florence. In 1950 the store moved to a larger facility at 276 W. Evans Street. In 1960 Robert P. Schofield Sr. passed away and left the operation to his two sons Robert and Charles who operated the store at that location until 1963 when it was moved to new facilities on Cashua Drive in Florence. In 1967 Robert and Charles Schofield separated their business relationship. Charles and his two sons, Marshall and James at that time owned and operated the Heritage Inn and Restaurant in Florence along with several shopping center real estate holdings. In the early 1970's, Robert Schofield sold Schofield Hardware to outside investors. In January of 1985 Carolina Hardware & Supply Inc. opened its doors for business. Charles, Marshall and James Schofield along with John Frank established this company in a 24,000 square foot facility on 3 acres of land. In 1996 the name of the company was changed to, Carolina SupplyHouse, Inc. which now occupies 125,000 square feet of warehouse facilities on 12 acres of land. Carolina SupplyHouse, Inc. employees have many years of experience in the construction and contracting industry. This "real world" experience allows our staff to help our customers find solutions to their problems.

Stacy in garden center brow beat me today because I was buying a variegated yucca plant. I shopped…read morehere regularly. But after today I will spend my money else where. She harassed me and kept telling me it was going to get to big and I wasn't going to be able to manage it. wouldn't stop. It was weird. I just bit my lip and purchased any ways. I don't think I have seen anyone as unprofessional as her to act in such a way Over a customer buying a plant.

I called for information and no one ever answers the phone. I sat here for over an hour and a half…read morebeing tossed back and forth between different areas. I finally got someone and asked if I could get some info on a product and i was told that if I wanted info i should go there in person and see for myself. I've been in the store many times before and there are a few good people, but the majority don't want to be bothered. They blank stare you and walk away. I'll be taking my business elsewhere!

Lowe's has gotten weird over the past few years with Covid and thefts and all the rest. The service…read moreis self-service unless you need help with a register and paying them. Everything is locked up. It's like going to an online store in person. It's pretty clean which makes a big difference to me. No one likes filthy stores.

The worst Customer service! As a Pro, I called to get a price for material for a job. It took about…read more25 minutes just to reach the pro deck, but when i did, all I got was "yeah, I'm busy with a customer here in the store". He then hung up on me. I won't br shopping there anymore!