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    Services - Carolina Supplyhouse

    Electric installation or replacement

    Electric repair

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    Lowe's Home Improvement

    Lowe's Home Improvement

    (28 reviews)

    We had such a wonderful experience at Lowe's thanks to an employee named Timothy. His kindness and…read morecustomer service stood out so much that we felt he deserved to be recognized. We had gone down several aisles looking for something and were obviously having trouble finding what we needed. Timothy noticed us and, without us even having to track someone down, came over and asked if he could help. After we explained what we were looking for, he immediately knew what might work for us. What impressed us even more was that Timothy didn't simply tell us which aisle to go to and send us on our way. He personally walked us to the aisle, showed us exactly what he thought we needed, and he was spot on! Timothy was kind, patient, knowledgeable, and genuinely available to help. Even as we were leaving, he asked if there was anything else he could help us with. That small gesture said so much about the kind of person he is. Great customer service can make such a difference, and Timothy is a perfect example of that. We walked into Lowe's a little lost and walked out feeling very fortunate that Timothy noticed us and took the time to help. Lowe's is very lucky to have an employee like him. Thank you, Timothy, for going above and beyond for us! Thanks, Rachelle

    The worst Customer service! As a Pro, I called to get a price for material for a job. It took about…read more25 minutes just to reach the pro deck, but when i did, all I got was "yeah, I'm busy with a customer here in the store". He then hung up on me. I won't br shopping there anymore!

    Carolina Supplyhouse - lighting - Updated October 2026

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