The last few times I have visited this location, you can tell they are understaffed. 5 customers…read morewere walking around in the flooring department on a weeknight with no associate in sight to help. HD, some of us cannot shop during the day, so it would be nice if you could staff associates who could help and that are knowledgeable. When you have to walk from the flooring to the front registers just to find help, then get sent back to that department for no one to ever show up to assist, you lost a customer(s). Send in some secret shoppers or teach your employees to offer help. It would probably get your sales #'s up, not down!

I'm a loyal pro at Home Depot and have been for 25 years.. I sometimes will get 2 jobs material at…read morethe same time. I got stopped today because they thought I was stealing a tool.. I had the scanner in my hand so it was obvious that I didn't have any intentions on leaving.. I get that theft is a thing in these stores.. but come on don't harass your loyal pros!!

I get frustrated every time I go to Lowes. Besides sky high prices, the service and competence is…read morenon-existent. I worked in hardware for over 10 years and friendly service was always top priority. Today, I spent a lot of time, combing through the hardware to find the right fasteners that I needed for my project. When I went to check out, the lady at the register said that the considerate thing for me to do would be for me to provide all the stock numbers for the hardware. In my opinion, I'm the paying customer and the employees of Lowes should be happy that I chose their store to shop at. They shouldn't put an employee who is going to struggle to ring loose hardware up at the register. On another point, why does Lowes want to scan my drivers license when I show them my military ID for a military discount? They give me trouble and tell me they can't give me the discount without it but then turn around, push a few buttons and verify my military ID. Lowes has no business with my drivers license. I think I can speak for most men and some women, that it used to be fun to go to the hardware store and do a little impulse buying but Lowes has gotten so greedy that I now buy ONLY what I need and am quick to return anything I don't use, doesn't satisfy me 100% or I find cheaper somewhere else. As a matter of fact, I always check Amazon and compare prices right there in the store. Not a happy customer!

Rita at the cashier need to learn how to speak to a customer. Very condescending to my husband …read more It's bad enough that we have to do the checking out ourselves nowadays,but you don't have to talk to us like that when we scan the wrong barcode on the paint can. Either you come and help or or have the cashier to do their job.

This is a great place to buy, well just about anything. It's like a hardware store, clothing…read morestore, feed store, automotive store home and garden store combined. What more could you ask for? It's located right off hwy 21 in Desoto, so it's easy to find. When I arrived I was looking for a dusk to dawn light, that honestly I wasn't sure if they would have. As I was walking around looking a bit puzzled, I was approached and guided to the proper area to find what I needed. It seems that whatever I need, even as odd as it can be they seem to have it and this location always has a very friendly staff.

I go to this Orscheln's location about once per week since we have horses, chickens, etc., around…read moreour small farm. Like any place you frequent that often, I've experienced ups and downs. As for service - it's hit or miss. I find the folks there to assist with loading, etc., to be very helpful and willing. I find the management to also be willing to help resolve issues, find stock, order things, etc. However, I've generally found the cashier folks to be somewhat less than helpful and often don't seem very well trained. I've had one tell me I couldn't order something off an upcoming truck when I know for a fact I can because I have. As for price - I think this place is pretty competitive. Their base 11 and 12% feed is priced great and is cleaner than most at that price. Their name brand feed and bagged alfalfa is also reasonable. I also found their heated water buckets to be FAR cheaper (for the same model) than on Amazon. Their bulk bird seed is also reasonable and great quality. Lots of selection - We've bought horse feed, chicken feed, dog and cat food, combo panels, Priefert gates, nuts, bolts, dog kennel panels, electric fencing parts, horse halters, lead ropes, tools, work gloves and much more here. They have just about everything you need around the farm. If you're in the area, I'd say stop by and have a look around! Oh, and they also sell clothing and hunting supplies.

Great organization. Jim was fantastic. We got a great deal there. Highly recommend them. Good cause.read more

From the owner: We are dedicated to helping veteran and families, and we receive Donations of goods from our…read morecorportate sponsors which we offer at a highly reduced cost to help families live better and save money in the process, we also assist veterans with a wide variety of services, from Military Surplus to assistance with limited medical suppies and help with records and awards to complete their history and medical information.

Friendly staff great prices! Carry everything your big box stores will have. Can't beat it for a…read morehometown do it center.

From the owner: Specializing in: - Lumber…read more- Paint - Hardware Stores - Kitchen Cabinets & Equipment-Household - Wallpapers & Wallcoverings - Building Materials - Metal Buildings - Cabinets - Home Repair & Maintenance - Wood Products

Great place to find almost any type of tool or outdoor needs-…read moreFarm @ Ranch Supplies, etc. I can literally go on & on! Love this place!

The nursery last year was a bit on the high side and was lacking in a lot of variety. But, that is…read morethe only complaint I have about this store.....well, they could fix the automatic doors, but I get it. That being said, they carry a wide variety of items that I've needed in the past. The staff is friendly, but not pushy or bothersum. They have the best and cheapest bird seed around and they have a great area that fixes your chainsaws. This past year I was having a problem with moles and the regular traps weren't doing the job.....Charlie's had in a new trap that worked great! If I have the the time, this is the hardware store I use in Wentzville.