Superior personalized service at a reasonable price/value point equals PEACE OF MIND. My driver Josh arrived early for pick up thereby avoiding stress about running into traffic jams. Upon completion of my oral surgery he later escorted me from the recovery room into his immaculately maintained vehicle for the return trip home. Upon arrival he personally assisted me from the vehicle into my residence. In sum, the care quality is superior. Beatriz (owner/operator) is courteous, helpful and transparent. I highly recommend Happy2Help to one and all. read more

I have Hired these guys for several trips and I know I can depend on them to be on time and to make sure I make my medical appointments on time. read more

Phil is the best! Thank you for helping to arrange accessible transportation to and from the airport.

Norman sent 2 people to safely carry my 6'2", 200 pound husband up and down 7 steps where we live, and drive us to the morning's medical appointment. Everyone was courteous and prompt. The level of communication and attention to detail were mint. We highly recommend this service. Thanks guys!! read more

Happy2Help provides first rate medical transport service. Phil and his team are client focused from reservations to transportation and all communications in between. Phil ensured that we knew who our driver would be (Gary, he is superb!), time of pickup and estimated arrival time at the medical facility. On the day of the procedure, Gary called to let is know, he was on his way, and arrived promptly for the early morning pickup. We will always call Phil, for our medical transport needs. We are so pleased, that we have shared Happy2Help's great service with our Doctors, family and friends. Thank you! read more

We have relied on Happy2Help several times to help transport my father who's in a wheelchair so we can meet him for dinner at a restaurant. They are always very nice, considerate, accommodating, and understanding. This is why we've used them and plan to continue to use them. We appreciate your service. Keep up the great work! read more

Phil has helped me tremendously transport my wheelchair-bound elderly mother to Church. He is extremely friendly and polite and always on time. He couldn't be nicer and more eager to help in all ways. I highly recommend Happy2helo! read more

If I could give 10 stars to this company I would. Everything from the initial and subsequent interactions were A1+! My first conversation was with Phil who gave me the estimate for my transportation after a surgery. The care of the driver, Bargo, was caring, smooth drive, and he carefully made sure I got into my apartment safely. I would recommend this place in a heartbeat for anyone who needs medical transportation ! read more

I used this service yesterday and found it to be easy to book and reliable. The representatives are professional, friendly and responsive, and the driver was punctual. I definitely plan to use this service again, particularly to avoid asking friends to pick up when this service is available. read more

I can not give a high enough rating to these guys...They have the absolute best service. The driver Mr.DJ was amazing, kind, attentive, professional. He took great care of my 94 yr.old mother. She really enjoyed her ride. He made her very comfortable. I can not say enough. Thank you Happy2Help.... read more

I've been using Happy2Help since 2021 but my health improved in 2023. This month (May 2025) I went in for a surgery that was delayed by 2.5 hours. I was afraid of being stranded at the hospital but fortunately Bea and Phil came through for me. My driver, Bogar, was friendly and even pulled me in my wheelchair up my front step. Excellent service as always; very professional and reliable at every step! read more

Set up a ride for my Dad to a medical appointment. I accidentally booked the ride for the wrong day. I realized I booked for the wrong day the morning of the actual appointment and I called and they acted quickly to change my reservation to help us out. Driver was prompt and service was great! read more

Beware of scheduling too far in advance. They took a security deposit 41.52 and I cancelled 7 days in advance, but got charged 35.00 for "administration fees." I understood those terms but am still waiting for the rest of the refund. Kind of a pain. read more

Very professional and friendly. My father was wheelchair bound and the driver was courteous and helpful. He helped him on and off the car with extreme care and respect. 100% Recommended. read more

Sorry to say but on their way to pick you up the drive dangerously, unsafe and endangering others lives. Gray Prius- slow down use your GPS to know when it's time to move in traffic so you don't run others off road because you think you're more important. Slow the F down and watch the road. read more

I am happy to recommend this company and give it a definite 5 rating! For my first phone call through the entire experience, Phil was professional, helpful, on time, and it made a huge difference in our lives. It's tough today to give a great recommendation, but I am happy to say that happy2help Transportation is a company to rely on . read more

If I could give Happy2Help 10 stars they would get it. I have had 2 nightmare transports in the past. So, I was on full alert with Happy2Help. I am so happy they put me at ease. The customer service is above any of the previous transport I have used. The driver was on time. The care the drivers gave my 86-year-old mother was fantastic. He was very patient with us. My mom in a wheelchair and me with a cane. The ride was smooth. It was like riding with family or an old friend, just cruising along with good conversation. You want a fantastic transport to and from your destination? Happy2Help is it. read more

Happy2Help *really* helped our family on a difficult day by transporting my 81-year-old wheelchair-bound Mom from her Assisted Living Facility to the Cemetery across town for her husband's funeral, then across town in another direction for the reception, then back home again. They were responsive, on-time, and Mom said they were excellent drivers. I am so grateful for their service and highly recommend them! read more

I have used Happy 2 Help three times for transport to and from medical procedures, the type where you can't give an exact time when you'll be ready to go home. All three times, the driver arrived at my home a little early, which I appreciate since traffic can be unpredictable. He waited patiently outside my house. He communicated well with the nurse about pick up time, and was there waiting at the curb as expected. He drives carefully and is a pleasure to chat with. Also, II've never had any trouble reaching an actual person to speak with about booking, something I'm beginning to appreciate more and more these days. : )) read more

They provided reliable post-medical transportation at a reasonable price. They picked me up promptly after my procedure and got me home safely. They were responsive and good communicators. Highly recommend. read more

At the recommendation of my doctor's staff I called Happy2Help when I needed a ride to the hospital and I'm so glad I did. This is a wonderful company! Sergio was my driver and he was friendly and helpful and it was obvious he cares about the customer. Glen did a wonderful job setting up my two-way transportation needs. When the nurses at the hospital learned I used Happy 2Help they all said the same thing, "Happy2Help is the best!" read more

First THANK YOU Phil, Mondo and Brandon! You made an otherwise nervous, anxious day turn out ok. Last minute, out patient surgery, I emailed for a quote Sunday received a response Monday morning, scheduled a ride Monday afternoon for Tuesday surgery. Yes, I was nervous having someone I don't know pick me up and take me home (after being sedated). I read the reviews and spoke to Phil and I felt better. Mondo took me to my appointment and was polite, professional and chatted about San Diego, restaurants and family. Good distraction before the surgery. I was delayed in being released, but Phil understood. Brandon picked me up and was polite, respectful, professional and we talked a little music and family. I was pretty tired, so he allowed me to just relax and rest as needed during the ride home. All in all, this was such a relief for me. I felt safe, respected and comfortable. Would I recommend Happy2Help Transportation...ABSOLUTELY! Thank you for giving me peace during a very stressful day. read more

I'm writing this review after a long email discussion with Phil, who is the owner of this company and the person who took the phone call which lead to a 1 star review. I used Happy2Help for transportation home after outpatient surgery (as Uber isn't allowed). While I cannot rate their other services, I can confidently say that I believe Happy2Help potentially compromised my safety during discharge, and certainly caused a very stressful discharge for both me and the medical staff. A 1 star review is generous for a process that I firmly believe put me in very real potential danger. When scheduling my pickup I was told by Phil that the process was to have the staff call 30-45 minutes in advance. My discharge nurse told me that she was going to call to give 30 minute notice and spoke to Phil. As it turned out the driver had already arrived and had to leave soon! Of course the driver already being there and having to leave soon directly contradicts what I was told about giving them 30-45 minute notice, so that in itself is terrible communication/mismanagement - and the company did not provide the service I was told I was paying for. I overheard part of the call where my nurse exclaimed loudly and in disbelief "you have to leave!". While I do not know what Phil said (besides what he claims to have said) after the conversation my nurse clearly had the impression that if she did not manage to get me discharged quickly the driver would leave. In my discussion with Phil he claimed that another driver would have been sent if more time was needed, but Phil admitted that he did not communicate this to my nurse - so basically it's a worthless hypothetical claim. So the nurse (who BTW was excellent) tried her best to complete the discharge process (which was supposed to take 30 minutes) in 15 minutes. I could tell she was extremely stressed during this process, and I was stressed as well. Now of course rushing a process is when errors can occur, so Happy2Help created a situation in my safety was potentially compromised by increasing the risk of errors. Phil's response was that the nurse told him the discharge could be done in 15 minutes, but of course this was only because she was under the impression the driver was going to leave if the discharge was not completed quickly! To me, the most damning evidence against Happy2Help is that my nurse criticized them greatly and was in disbelief as to their terrible transport process. If a discharge nurse believes this, would you use this company for post-surgical transport? A nurse has no incentive to criticize a transport company if not warranted. On the other hand, I felt Phil was just doing standard self-serving CYA to protect the reputation of the company he owns from a clearly mismanaged and potentially unsafe transport. Frankly Phil, your company's reputation does richly deserve to take a big hit here. read more

Not too may non-emergency transportation companies are open on the weekend, let a lone a Sunday. I called Phil on a Sunday morning at 7AM to drive us from Escondido to Hacienda Heights. My husband is wheelchair bound and could not get into a car. Phil was very understanding. At 10:30AM Tovar arrived ready to take us home. He made sure we were comfortable. If Happy2Help were near us we'd use them all the time! Thank you for the great service from the beginning to the end! read more

I had to have an outpatient surgery and I had NO ONE to pick me up from the hospital. Luckily I found Happy2Help on google. I sent them an email and they responded within the hour with a quote. I paid right away via credit and received a receipt. On the day of surgery, my driver called 15 minutes early saying he was downstairs and to take my time coming down. He was very friendly. When we arrived at the surgery center he gave me a business card to give to my nurse. My driver and my nurse were on the phone coordinating my pickup while I was waking up from anesthesia. Everyone went so smoothly and I'm so thankful I found them. I highly recommend! read more

Happy2Help Transport is an excellent transportation company. My 92 years old grandmother needed transportation to the hotel. Phillip took great care of my grandmother transporting her to the car. I would highly recommend them to anyone who needs a safe and efficient transportation company. Phillip answered my call immediately and was able to get scheduled right away. I Will schedule him again once we need to. m read more

Happy2Help is a life saver. My husband who is now wheelchair bound needs transportation to appointments. Our driver, Phil, was kind, caring and professional. The service was prompt and easy to schedule. I needed help getting my husband into the building and Phil went the extra mile to see we managed the elevators. I look forward to reserving future service. read more

Very helpful and friendly, the entire process was great. I wouldn't consider using anyone else.

I had a medical appt that required anesthesia and needed a designated driver. The nurse told me Uber/Lyft or wait it off was not allowed just two days before the appointment. I saw this service and wasn't sure what to expect as 'friendly' San Diegans over use the 5 star rating on Yelp. To my pleasant surprise the service was as described by previous customers. The owner was very friendly and accommodating of my last minute request. The invoicing website was easy to use. It did not have a tip option which was nice since I don't like businesses that ask for tip before you had the service, although it would be nice to be able to add one later/after the fact. The driver was prompt and on time. As soon as I came out of the recovery room the driver was was there. The driver was kind enough to drop by my pharmacy on the way home so I even had all my prescriptions. This was exceptional and personable service that you can only get from a quality small business. I would definitely recommend to friends and I would certainly use again! In fact, I had someone who was able to get me a couple hours later (since it was a workday/weekday), but now that I know these people are professional and after having had such a pleasant & anxiety free experience I would pick this service in lieu of 'phone a friend' again. read more

Phil and Beatriz have been exceptional at helping me with wheelchair/disabled transportation in San Diego: medical appointments, business meetings, and more. They responded promptly and helped me with a tight situation with a same-day request for which they had availability. As a fellow business owner, I greatly respect Phil for building such a smoothly run and professional operation for those who need this specialized service. Thank you! read more

Just used Happy2Help for the first time this week. Best medical transport I've dealt with for a pickup from an outpatient procedure with sedation. If you've had such procedures, you may know that you can't take Uber/Lyft/taxi home. So if you don't have a friend or relative available to drive you, you need to book medical transport. There are unfortunately few medical transport options in San Diego for such situations. And compared to others I've dealt with, Happy2Help was more reliable, more convenient, and reasonably priced. They get right back to you when you contact them, and they don't lose your reservation or make you wait hours for driver, as has happened to me with some other services. Also, they sent a regular, comfortable car! Some other services send a wheelchair van even for people who don't use wheelchairs (super-pricey, and rather uncomfortable to bounce around on a jump seat in the back when you're coming back from surgery!) All this matters a lot. When you're having a procedure, you're not feeling your best, and the last thing you need is transportation drama. You don't want your procedure cancelled because you couldn't book a ride, you don't want to wake up from sedation and have to argue on the phone with a company that lost your reservation, you don't want to get stranded for hours while they find a driver, and you don't want to bounce all the way home on a jump seat. Props to Happy2Help for providing a much needed, no drama service! read more

Great service! Phil had to transport my father to Yucaipa from San Diego for respite. Yes, that's at least 2 hour drive one way. He didn't leave my father until he's fully checked in at the facility. He either called or texted to update me until he left the place. Same goes when it was time for my father to come back home. I highly recommend Happy2Help Transportation... You'll have the ease of mind that your loved ones is well taken care of while in transit to places they have to go to. read more

Jerome was my driver. He was prompt,  kind, courteous and very professional. This was my first time using Happy2Help. It was a great experience and I will definitely us them again when the need arises. read more

My second time using Happy2Help was just as great as the first. Friendly, reliable, and with great knowledge of the area which got me to my appointment on time despite an unforeseen traffic jam. I will definitely continue using them. read more

A professional transport service that goes the extra mile to communicate and support the transport of those in need of special assistance. They have excellent equipment that is well maintained and spotless. They have a friendly attitude and managed our wheelchair transportatiin needs smoothly around rush hour traffic. This was a great experience from start to finish. read more

My 13-year-old son is wheelchair dependent, and I had know idea how we'd get from the airport to our hotel. Happy2Help made this a seamless experience. Amazing service! Thank you, Beatriz, Phil, and Amondo! read more

I cannot recommend this service enough. I was in a bind and needed them and Phil and his crew pulled through. I was getting my wheelchair accessible van that I drive from repaired in Poway and I had the shop take me to the Solano beach transit terminal thinking that would get me to Irvine. Guess again. They are doing rail repair and so they are busing people and I would've needed to have left from Oceanside so I took the Coaster to Oceanside and from there, they told me that the bus was sold out. All night the previous night and for a good part of the day I was trying to get a hold of Amtrak to even get a ticket but their customer service is horrendous. I was in a bind, and they could get me a ticket at 8 PM but once I got to Irvine, then I would've had to figure out how to get home in this public transportation poor area. Phil was able to book me a ride and I didn't have to wait a long time (well, they were coming from down south, and they were about an hour away, but that was unavoidable). I just hung out at Banana Dang Coffee (really cool coffee place if you're in Oceanside). I was let off in front of my house at 5:44 and you cannot beat that. HIGHLY recommended! read more

Outstanding transportation company. They are reliable, dependable, on-time, and responsible. My sister is an amputee and wheelchair bound. I've had trouble getting transportation to show up or even return for a pick up so I decided to try Happy2Help and I'm glad I did. Phil the driver was wonderful handling my sisters special needs and care, and communicated with me regarding pick up and arrival. I highly recommend this transportation company and look forward to using their services again in the future. read more

Phil graciously agreed to pickup and transport my son who had injured both feet and needed a wheelchair accessible ride to and from his appointment with the surgeon. We contacted him the night before the appointment and he made himself personally available to help us. Phil arrived right on time and called 15 minutes before he arrived, just as promised. Pre-payment was easy over the phone for a COVID-19 contactless transaction. Thank you Phil! Your courtesy and professionalism was truly appreciated. Highly recommend Happy2Help Transportation. read more

First let me say, BRANDON!! Thanks so much for the easy ride with 2 old ladies! It was lovely to ride in style and I appreciated the care you gave the older old lady. And to Happy2Help Transportation, you met a need that had been causing me lots of worries. I will not hesitate to recommend you with 5 stars. What a huge blessing you were to us today. read more