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Chicago, IL

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Happy Tails & Trails

4.6 (91 reviews)
Closed • 7:00 am - 7:00 pm

Services - Happy Tails & Trails

Dog daycare

Happy Tails & Trails Photos

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Recommended Reviews - Happy Tails & Trails

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Reviews With Photos

Puneet R.

New to Chicago and brought my husky shepherd mix for daycare here. I've been coming back for 10 months because they do such an outstanding job. Highly recommend them for anyone who is looking for daycare needs in the West loop area.

Before her haircut
Jocelynn K.

It'll be three years next week since our pup started going to Happy Tails and every time she goes her whole body shakes with excitement. You can tell staff truly know, love, and care for the dogs.

Shelby B.

They do such a great job here. Easy to communicate and schedule with via text. So friendly too! Our dog always looks dapper after coming here

Peanut
D W.

Grooming was so great for peanut I was nervous as it was my first time taking him so didn't know what to expect but he looks so pretty! Will be taking him here now as I had issues with other groomers before

Valentina M.

Cash had the best time at Happy Tails & Trails! The location is also super convenient to my office. So it's a quick drop off and pick up process. The staff is also so friendly and welcoming. Always filled with so much positive energy.

Our dog

We adopted a bernedoodle lab mix, she is the sweetest dog. With her rapid growth, she isn't quite aware of her jumping could hurt someone and we were unsuccessful with at home, private dog lessons to curb the behavior. We brought her to Happy Trails for board and train. They sent daily videos of training. I was really nervous about how she was being treated (you just never know.) It was obvious from the videos she was at ease and not scared. We felt like the owner, Amy, really went the extra mile to work with our dog. She came back just as sweet and much better behaved!

I just took my bernedoodle puppy to Nicole for her first puppy cut, and am so pleased with the outcome! Nicole was very patient with my pup, and listened to exactly what I wanted. When I picked up my little one, she was calm and happy. Her haircut looks great, the price is reasonable, and it was easy to get an appointment. Definitely recommend Nicole for puppy grooming and doodle grooming!

Wes S.

I'm the owner of Rusty, the dog who passed away unexpectedly at Happy Tails and Trails on Monday. Rusty was truly one of a kind. I wasn't raised to put animals on a pedestal, but Rusty changed all of that. His disposition matched what we were looking for, and what our parenting skills matched. He was wise and respectful beyond his years, curious, playful, and incredibly friendly. Whether a strange shy human on the elevator, a muzzled pup in the street, or a tiny yappy dog, he was always able to find common ground and surprise those around him. As well, he was a good looking boy, and constantly got compliments from passers by. He was the fucking man. I received a call today that our 14 month old boy's "ashes were ready" (fuck) and we are still awaiting the autopsy report. This week sucks. Regarding the company, my wife and I became close with the owner over the past year, and have referred numerous clients. I genuinely believe she and her son (and staff) love dogs, and hate what happened. I do feel for them. The fact that Rusty allegedly was dead (with rigor mortis) for an hour before he was found and brought in to the vet is very fucking disappointing. The vet said to them quote, "what do you expect me to do to this dead dog?" This isn't to say they wanted this to happen (and I may amend this review when the autopsy report comes back), but come on, he was a 1 year old champion pup, and after suffering heat exhaustion on a very hot and humid summer Chicago day was placed in a cage (per normal procedure we weren't privy to, which we would NEVER put him in), which clearly wouldn't help lower his body temperature. His "bestie" from our building, Sully (2 months older yellow lab), is STILL in the hospital due to the conditions that day. What the fuck? This was our boy, and we entrusted his life with them. Again, I think this company loves dogs, but Marcus may be correct that they are caring for too many dogs with the staff they have. This is evidenced by how long it took to find Rusty and Sully weren't okay. Sincerely, Wes & Lexi on behalf of Rusty

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5 years ago

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1 year ago

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1 year ago

They are simply the best there is. They take care of dogs as if they are their own. That's the highest compliment I can give.

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11 years ago

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3 years ago

nicole is the best groomer in town! Always the perfect cut on my doodle and is so good with her as a skiddish dog.

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13 years ago

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5 years ago

Angie and team are the very best. Lemon is so happy and tired after a day with them! Highly recommend.

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4 years ago

Ernie loves all of his friends at happy Tails. I feel like he's always taken care of and they accommodate our needs.

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6 years ago

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7 years ago

Best in the business. Angie and Nicole are angels and I would trust nobody more than these two with my pup.

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4 years ago

Highly, highly recommend! They are super responsive and accommodating. My dog loves happy tails!!

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16 years ago

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Ask the Community - Happy Tails & Trails

Do you trim cats nails? I have two five-month-old kittens and I'd like to find a place close by to have their nails trimmed regularly.

I'm sorry we do not do cats

Don’t See Your Question? Ask Away!

Review Highlights - Happy Tails & Trails

“Many day cares were hesitant about taking my dog because he is a pit bull but Angie welcomed him with open arms.”

Mentioned in 52 reviews

Read more highlights

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I love the online booking tool and that the walker/sitter scans in and out for each visit, as well…read moreas providing pictures. I have piece of mind while I'm at work or traveling that my dog and cat are well cared for. I wish I could give a 6th star for service! Liz, the owner, goes above and beyond and really cares about the animals she serves. The last time I traveled, there was an issue with my front door lock, preventing the sitter from feeding my cat. I was a two hour flight away and freaking out. Liz met with the locksmith at my home to be sure she got in and the cat was taken care of. She kept me apprised of everything that was going on until it was sorted out. I couldn't imagine using another service after that.

Started out on a positive note....but over time things deteriated. If you choose to use thies…read moreservice i strongly suggest you keep things extremely professional. The lack of comunication was frustrating They bill you and charge your credit cardbefore sevices are completed. They never answer the phone on the weekends and sometimes during there scheduled buisiness hours. I suggest having a camera due to the fact that I strongly believe that they were not honest about the number of scheduled visits I think they are under staffed and over whelmed. I try to give everyone the benefit of the doubt but when i chosse to part ways they refused to return my keys and i had to pay for my locks to be changed. I would use Windy City Paws they are the best in chicago

Pet Care Plus - dog for tax :)

Pet Care Plus

(243 reviews)

Near West Side, West Loop

I wanted to recognize the team at Pet Care Plus for the care and professionalism they showed during…read moremy pup Kuma's 2-week Board & Train stay. I will be honest--there was an incident on the live camera feed that was very upsetting to witness, and I was ready to pick Kuma up the next morning. As a rescue puppy, seeing her mishandled by an employee broke my heart. What made the difference was how quickly and professionally Kate, the managerbresponded. She called me within minutes of my email, listened to my concerns, showed genuine empathy, and immediately put my mind at ease. The team took my concerns seriously and ensured Kuma was never placed under that employee's care again. Because of how Kate and her staff handled the situation, I decided to give it couple more days. Kuma was happy, well cared for and enjoyed playtime. Today, Kuma attends daycare twice a week, has a monthly pool pass, and loves her time there. The facility is clean and well maintained, but what truly sets Pet Care Plus apart is its caring and compassionate staff. Thank you, Kate, Monica, and Zoe, for taking such great care of Kuma!

Love this place! Take my dog to daycare here, and a few things I love - they don't require that you…read morehave to come 2-3x a week like many in Chicago. Just not realistic for us. Also, they have cameras! Something many in Chicago don't. Service is always so nice, and my dog who has not liked being dropped off at daycares in the past, LOVES coming here. She walks in and never looks back! One thing I wish is that when she's being boarded, they no longer send a daily report card unless you pay an extra fee which I don't love.

City Pets - Your baby will get his/her own pet suite to await your return after their 1-2 hour grooming appointment. We're cage-free!

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I have been very reluctant to write a review on City Pets, perhaps because I feel so sick and…read moreguilty for having taken Cooper here to get groomed just because their rates are less than at Kaiser's (two blocks away) - a good lesson to "buy nice or buy twice". Grooming: I initially took Cooper here for doggie day care since I was working and going to part-time business school. I noticed they offered grooming and decided to try them out since their rate was less than at Kaiser's. The second time I took Cooper for grooming, he came home with such a close shave! Lisa told me they had to take extra fur off since it was matted. I thought it wasn't a big deal until a year later when my husband and I noticed that Cooper's fur was not growing back. We took him to the vet to confirm it wasn't due to a medical reason, and she told us that his fur had been cut down too short that it destroyed his fur follicles. Please see the attached before and after photos. We are distraught that his beautiful fur has not grown back (his neck especially remains bare). Doggie Daycare: The dogs are not given walks during the day. Instead, there are just pee pads on the floor so that the dogs can relieve themselves inside. This can be very counter-intuitive for a puppy who has just learned to be house-trained.

Loved it here, very nice groomer , made my Elvis look super handsome and get lots of compliments…read morealso was very fast took about 1 hour and 30 mins for this haircut meanwhile other groomers were telling me it'll take more than 3 hours . Also affordable $75 plus tip for this specialty poodle haircut

Happy Tails & Trails - pet_sitting - Updated October 2026

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