1. Happy Tails & Trails

0

Chicago, IL

Cancel

Open app

Search

Happy Tails & Trails

4.6 (91 reviews)
Open • 7:00 am - 7:00 pm

Services - Happy Tails & Trails

Dog daycare

Happy Tails & Trails Photos

You might also consider

Recommended Reviews - Happy Tails & Trails

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Puneet R.

New to Chicago and brought my husky shepherd mix for daycare here. I've been coming back for 10 months because they do such an outstanding job. Highly recommend them for anyone who is looking for daycare needs in the West loop area.

Before her haircut
Jocelynn K.

It'll be three years next week since our pup started going to Happy Tails and every time she goes her whole body shakes with excitement. You can tell staff truly know, love, and care for the dogs.

Shelby B.

They do such a great job here. Easy to communicate and schedule with via text. So friendly too! Our dog always looks dapper after coming here

Peanut
D W.

Grooming was so great for peanut I was nervous as it was my first time taking him so didn't know what to expect but he looks so pretty! Will be taking him here now as I had issues with other groomers before

Valentina M.

Cash had the best time at Happy Tails & Trails! The location is also super convenient to my office. So it's a quick drop off and pick up process. The staff is also so friendly and welcoming. Always filled with so much positive energy.

Our dog

We adopted a bernedoodle lab mix, she is the sweetest dog. With her rapid growth, she isn't quite aware of her jumping could hurt someone and we were unsuccessful with at home, private dog lessons to curb the behavior. We brought her to Happy Trails for board and train. They sent daily videos of training. I was really nervous about how she was being treated (you just never know.) It was obvious from the videos she was at ease and not scared. We felt like the owner, Amy, really went the extra mile to work with our dog. She came back just as sweet and much better behaved!

I just took my bernedoodle puppy to Nicole for her first puppy cut, and am so pleased with the outcome! Nicole was very patient with my pup, and listened to exactly what I wanted. When I picked up my little one, she was calm and happy. Her haircut looks great, the price is reasonable, and it was easy to get an appointment. Definitely recommend Nicole for puppy grooming and doodle grooming!

Wes S.

I'm the owner of Rusty, the dog who passed away unexpectedly at Happy Tails and Trails on Monday. Rusty was truly one of a kind. I wasn't raised to put animals on a pedestal, but Rusty changed all of that. His disposition matched what we were looking for, and what our parenting skills matched. He was wise and respectful beyond his years, curious, playful, and incredibly friendly. Whether a strange shy human on the elevator, a muzzled pup in the street, or a tiny yappy dog, he was always able to find common ground and surprise those around him. As well, he was a good looking boy, and constantly got compliments from passers by. He was the fucking man. I received a call today that our 14 month old boy's "ashes were ready" (fuck) and we are still awaiting the autopsy report. This week sucks. Regarding the company, my wife and I became close with the owner over the past year, and have referred numerous clients. I genuinely believe she and her son (and staff) love dogs, and hate what happened. I do feel for them. The fact that Rusty allegedly was dead (with rigor mortis) for an hour before he was found and brought in to the vet is very fucking disappointing. The vet said to them quote, "what do you expect me to do to this dead dog?" This isn't to say they wanted this to happen (and I may amend this review when the autopsy report comes back), but come on, he was a 1 year old champion pup, and after suffering heat exhaustion on a very hot and humid summer Chicago day was placed in a cage (per normal procedure we weren't privy to, which we would NEVER put him in), which clearly wouldn't help lower his body temperature. His "bestie" from our building, Sully (2 months older yellow lab), is STILL in the hospital due to the conditions that day. What the fuck? This was our boy, and we entrusted his life with them. Again, I think this company loves dogs, but Marcus may be correct that they are caring for too many dogs with the staff they have. This is evidenced by how long it took to find Rusty and Sully weren't okay. Sincerely, Wes & Lexi on behalf of Rusty

See all

5 years ago

Helpful 2
Thanks 0
Love this 2
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

They are simply the best there is. They take care of dogs as if they are their own. That's the highest compliment I can give.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of D W.
92
32
2

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Kat M.
275
2
0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

5 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of M B.
1
25
2

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Wes S.
55
7
1

11 years ago

Helpful 28
Thanks 0
Love this 0
Oh no 1

5 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Nic Z.
0
19
0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

nicole is the best groomer in town! Always the perfect cut on my doodle and is so good with her as a skiddish dog.

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Angie and team are the very best. Lemon is so happy and tired after a day with them! Highly recommend.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Ernie loves all of his friends at happy Tails. I feel like he's always taken care of and they accommodate our needs.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Bobbin B.
12
46
23

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Best in the business. Angie and Nicole are angels and I would trust nobody more than these two with my pup.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Highly, highly recommend! They are super responsive and accommodating. My dog loves happy tails!!

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

16 years ago

Helpful 4
Thanks 0
Love this 4
Oh no 0

15 years ago

Helpful 5
Thanks 0
Love this 1
Oh no 0

12 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

15 years ago

Helpful 2
Thanks 0
Love this 2
Oh no 0
Photo of Mia C.
53
10
0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

16 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

15 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

Page 1 of 3

Ask the Community - Happy Tails & Trails

Do you trim cats nails? I have two five-month-old kittens and I'd like to find a place close by to have their nails trimmed regularly.

I'm sorry we do not do cats

Don’t See Your Question? Ask Away!

Review Highlights - Happy Tails & Trails

“Many day cares were hesitant about taking my dog because he is a pit bull but Angie welcomed him with open arms.”

Mentioned in 52 reviews

Read more highlights

You might also consider

Howlistic Grooming - My pup Moe loves Howlistic Grooming!!!!!  Great service, easy appointments

Howlistic Grooming

(160 reviews)

University Village

We came here the first time last month because our cavapoo desperately needed a cut before she went…read morein for her surgery. I was thrilled that Howlistic Grooming had availability and had such stellar reviews. With the large number of dogs in the area, it's a relief knowing we can book here less than a month in advance. They did a great job taking care of our pup, and she was in a happy mood when we picked her up! We've been back again now for a bath and she is in looks fantastic and smells great! Definitely recommend checking them out!

I rarely leave reviews, but I'm extremely disappointed with my experience at Howlistic Grooming…read more This was my dog's second visit, and before leaving him, they specifically asked if he would be receiving the same haircut as last time. I said yes and confidently left, expecting consistency with the previous groom. Unfortunately, that was not the case at all. They cut my dog's hair extremely low and completely ignored the previous grooming guidelines. When I expressed my concerns, the groomer responded by saying When I expressed my concerns, the groomer responded by saying she had "shaved his nails for free," which she said is normally a $10 add-on. I explained that it still didn't address the issue at hand and that it should have either been communicated or charged properly as an add-on if that was the case, because it didn't resolve my concern about the haircut. I was told there was "nothing they could do" and that "for future reference" I should bring a photo. I didn't think a photo was necessary for a repeat appointment when the staff made it seem like they already understood what was expected based on his last service. The manager called the next day, listened to everything that happened, and ultimately only reiterated that they do not offer refunds or discounts. No apology, no empathy, and no accountability for the poor experience. The only response I kept hearing was "for future reference." To make matters worse, my dog's ears were cut so short that he barely even looks like he has ears anymore. The haircut looks nothing like the previous groom, and it's honestly upsetting to look at. Since the appointment, he hasn't even seemed like his usual energetic self. I trusted this salon to care for him properly, and instead I left feeling dismissed and deeply disappointed. A total waste of $80 and a tip. PHOTOS BELOW: As you can see in the attached photos, his beautiful black coat was shaved down entirely too close, leaving his face and ears completely bare.

Happy Tails & Trails - pet_sitting - Updated October 2026

Loading...
Loading...
Loading...