Last night I had a plumbing problem that I thought was just a badly clogged toilet. This morning I discovered the whole sewage line to the house was actually backing up, and it needed to be addressed immediately. I found Happy Rooter on Yelp, noticed that they weren't far from me, and gave them a call. Within less than a half-hour, Victor showed up and started working on the problem. The whole situation turned out to be more complicated and expensive to deal with than I had hoped. My house's sewage line had no cleanout plug that we could find, and the clog couldn't be successfully snaked from where that toilet was. That being said, I was impressed that he was able to get his crew working on it almost immediately. A few hours after he initially showed up, I had a newly installed cleanout plug and a clear sewage line. Definitely pleased with the very prompt service! read more

We called Happy Rooter because I dumped a bunch of flower stems down our garbage disposal without thinking, and the whole thing went crazy. We had a party in just a few days, so we needed someone out FAST to get it resolved. When we called Happy Rooter, Victor was extremely apologetic that he couldn't get out right away... we'd have to wait a few HOURS. It took me almost a month to write this review, but he was at my house in a matter of hours. Victor was extremely courteous, punctual, friendly, respectful, and efficient. He was at the door when he said he would be, he did exactly what he said he'd do, and he fixed the drain as quick as possible and was on his way. I had two small children in the house, as well as cats attempting escape, and he was very aware of safety concerns for them while working (even though I attempted to keep them away). It probably took him 45 minutes to solve the issue, and he apologized again for not being able to come immediately. I have kept his card and we will use him again any time we have an issue. read more

It was 10pm and after a shower the shower handle ended up stuck in the on position with water flowing at max rate. Turned the water off to the entire house and tried to fix it ourselves to no avail. Called Victor and he immediately sent Richard over. Richard arrived faster than expected and was just the nicest man. He immediately started trying different ways of fixing the handle but unfortunately it was a broken part so the water to the house needed to stay off until he was able to purchase the part. He didn't leave our house until midnight but promised to go to Home Depot when it opened at 6 the next morning and be back to fix it right after that. That promise alone was amazing! Next morning he showed up bright and early with new part in hand. Fixed it in a matter of minutes, even took the time to clear out our drain. Price was so very reasonable for what I would consider late night and emergency services. I would not hesitate to call on Richard again. He is a shining example of a real professional who knows his stuff and provides excellent customer service. Victor also was amazing with communications! read more

Happy Rooter did a fast and professional job on my faulty toilet and angle stop. Victor the owner was great explaining his quote and was was needed to complete the job. I highly recommend him to any of my friends. Thanks Victor!!! read more

I called because I had a running toilet that wouldn't flush. These guys were the only ones open that I could find on a Sunday. Victor responded and sent Juan to fix the issue. They quoted me at $180 which is understandable due to the fact that it is a Sunday morning. They arrived at the time I was expecting from what he told me over the phone. 20-25 minutes later after arriving, the problem was fixed. They gave me a 30 day warranty with the part that they gave me. Would call these guys again, but to be honest, I hope I never have to! read more

Very ambitious and quick to arrive. I thought I had a sewage backup and I called around 7:30pm. The plumber was here within 20 minutes. I didn't end up needing their services, but I've gotta say I'm impressed with the quick response. I'm also quite happy that they didn't have a charge for showing and having nothing to do. I feel bad for wasting the guy's time, but it guarantees a 5 star review. This will definitely be my first call next time. Thanks! read more

We had an overflow that started coming from the bottom of one toilet. I ordered a wax ring hoping it was just the toilet ring that hasn't been serviced in year, I was wrong . The next day my wife worked from home and was running the washer and dishwasher and noticed that everything was leaking! She stopped immediately and we called Happy Rooter (Victor) who showed up in less than 2hrs from the time we called! The guys hauled equipment under the house too only discover we had a access point in the drive that looked like an old receptacle outlet. Nonetheless they had the main unplugged in an hour!!! I failed to mention that I am on Mt. Hamilton's d slightly remote. I just wanted to say thank you for the fast remedy and great price!!! read more

Posting a review prior to service: Victor squeezed us in an hour after my call despite a busy schedule. Professionalism and courtesy were my first impressions. read more

Called Victor and scheduled next morning service. Arrived on time and only took 15-20 mins to resolve my clogged line issue. Very professional and will use again for any household plumbing issues. read more

Victor is very responsive. On a long weekend, we had an emergency- we called Victor and he was prompt and showed up in less than 30 minutes as promised. He was professional and completed his work with great care. He gave 30 days warranty, which was really good as that gives one a piece of mind. Thank you Victor. read more

Called these guys after seeing them On Yelp and having my washing machine water backing up into the shower and tub. It was a Sunday afternoon and I when I called was the #3 stop. Was told could be 90min-3hrs but they'd call and let me know 30mins out. 70mins later they were on the way. Quick look and up the ladder to snake the house. The emptied the snake with what seemed a Mile long of steel and the drains were back flowing. Quick, friendly, fast. No Credit Card. Cash or check... read more

I've used these guys for the last 5 years. Victor is professional and honest! Someone that knows exactly what they are doing and will not push to do more than what is needed. Clean and professional! read more

We have used Happy Rooter in the past, so we called them out again when our shower backed up this weekend. Ricardo came out, tried to snake the pipe, was unsuccessful, and said he would need to come back with a longer snake. Victor called and said he could get someone else to come back at 7pm the next day. Well, they never showed, never called, and just left us in the lurch! Our shower had about an inch of standing sewage water for over 24 hours. I wouldn't recommend Happy Rooter to anyone. Call Roto Rooter instead!!! read more

I got home from work yesterday, and our bathroom was clogged, my nephews wasn't able to use the bathroom. So I started searching up some place and I found happy rooter, I talked to victor he was very professional and him and his team were able to help us with our problems very quick! Prices weren't too bad but their service was on point, in and out within 10 min and our problem were solve! If anyone is ever looking for a plumber or in need of one I would recommend them. read more

While clearing my downspouts, I discovered my front underground drainage pipe was clogged. Called Victor up and told him my non emergency problem. I schedule an appointment, which was a breeze using both voice and text communication. His plumber show up on time and we both together to solve the issue. We are now ready for the rainy season. Call him now with your drain issues. read more

Super service. I called with a stopped kitchen sink and Victor not only called me back within 15 minutes with a quote and was on site within a half hour. Due to odd plumbing choices made by contractors years ago the job turned out to be a bit more complicated than he expected and it took him nearly an hour to sort it all out. Regardless of that he honored his original quote he gave over the phone. Couldn't be more impressed. read more

I came home one day and I found water pipe burst out and water was leaking all day. Whole house was in the water. I didn't know what to do. I found Happy Rooter and victor (the owner) helped me right a way. He called emergency service restoration and response was so fast. Victor also sent his plumber at the same time and fixed the pipe. Of course I have water damages but I was happy that I had help in short time. I recommend Happy Rooter and they will be my plumbers in the future. read more

Victor was very responsive and acted fast to take care our sewer problem with reasonable price! I highly recommend Happy Rooter.

I had a clogged drain in my house and I tried to fix it and made matters A lot worse. I called Victor at Happy Rooter And told him what I did. He said no worries he'll send somebody right over and within 30 minutes they were here. They fixed my drain and my other major problem that I caused but a very very reasonable price. Thank you so much victor you and your team are awesome. Daniel Lang read more

Called Victor this morning for my slow drain bathtub. Tech arrived as promised and finished job. What they do is what you pay for, no hidden surprises. Can't get better than that. Highly recommended. read more

Within 15 minutes of me calling Happy Rooter (Victor), he was at my house to find out what was causing my sewage blockage. It was backbreaking work as it turns out I had major root issues in multiple spots. After the roots were cleared out, he suggested he use a camera to inspect the sewage lines to see how bad the breakage is that was causing the roots to creep in. It was pretty bad so we made the decision to dig out sections of the old pipe and replace them including one area under the concrete in my garage. Victor and his crew were very courteous, very hard working and did excellent cleanup of the job area leaving no signs of their mess. While I paid quite a bit of money for the job, I am very satisfied with the work and I would not hesitate to call them back if I had a new issue. read more

Had a great experience. Richard showed up to clean out our main. Personable and professional. Was finished in record time. Great sevice at reasonable prices. Will definitely use again. read more

We had a great experience with Happy Rooter. Contacted them in the morning, and the same day the technician (Ricardo) showed up and fixed all three of our toilets that have been acting up. Excellent service - courteous, fast, efficient, affordable. The next day we contacted them again to take care of our slow-draining sink, and that too was done perfectly. Thank you, Victor and Ricardo! We'll definitely call again if any other plumbing issues arise. read more

Victor very reliable and keep his promise. Glad to have him clean our drain. Our drain was greased up pretty bad. He came our first time, it worked well but after three weeks it gapped again. He came out the same day I called him and cleaned our drain at no charge as he said his warranty for one month. read more

Called Victor on Sunday afternoon during holidays, he quickly scheduled a slot. Crew arrived on time within schedule window and with masks. Quickly snake to city sewer line and back up issue solved in less than 30 minutes. Plus he charges reasonable fee. Definitely will use his service if needed. read more

They were able to address the issue the same day on Saturday and quickly cleaned up the sewer line clog.

I called Roto Rooter this morning due to a clogged kitchen sink and was given a schedule of 10am-12n. I waited until 3:30pm and finally cancelled the service. I called Happy Rooter and Victor personally picked up the phone. He showed up right away and finished the job in less than an hour. Happy Rooter is awesome. I highly recommend them. read more

Great folks, very personable. We needed our lines snaked and they were able to come out the same day. Of course its raining and they have to do this from the roof top. No problem. We've used them several times in the past and they've always provided great service. We'll definitely call them again. read more

Had a backed up kitchen sink early in the morning on a weekday. Called up Happy Rooter and spoke to Victor (this was at around 7:30 AM). We had someone at home by 9:30 AM and the issue was resolved in 15 min. Super quick and super professional. Definitely recommend! read more

I had a big backup in our main sewer line, and the clean out started to overflow - very gross. I called Happy Rooter, and Victor was so amazing - he got his 2 technicians over to the house in short order. And the problem was fixed at a fair price. Thanks again for the rapid response and professionalism. read more

In the process of doing laundry the washer clogged and caused all the sinks to overflow. I called Happy Rooter and Richard arrived right away. He assessed the problem and immediately unclogged the main washer drain and all the other sinks. He was very knowledgeable, professional and suggested solutions for potential future problems. I would use their service again and recommend them to anyone. read more

My washer was backing up and Happy Rooter came to save the day. It was during the holidays so wasn't sure if I was going to be able to get someone out, but Victor immediately returned my call and provided a time the same day. Ricardo and Marcelo came out and took care of the issue at a reasonable price. What I appreciated most was that they took the time to make sure the issue was fully resolved by snaking both the laundry drain line and then went on the roof to snake the kitchen sink pipe drain. Ricardo even helped clear some debris from the gutter while he was on the roof. Plus they provided a 30 day warranty. Thanks for the great service Happy Rooter! read more

I had a very bad experience with this service today. I had a toilet that was backed up and overflowing. Completely flooded an entire room. I called Happy Rooter, and while they were quick to respond, that was about the only good thing that happened. The guy that came over took about 2-3 hours, did not fix the problem (didn't have the tools), and left a HUGE MESS. He literally left my floor, walls, shelves, toilet, covered in black sludge. It literally took me over an hour on my hands and knees trying to clean up everything and it definitely is not what it was before. he also left black sludge all over my pavers (access to the sewer line) and did not even hose it down. So, basically, I paid $125 for nothing to be fixed, 2 hours of time lost, and a huge mess to clean up. read more

Each year I have the main drain from the house to the street, snaked. I do this to keep the draining of the toilets and bathtubs running smoothly. I live in an older home. Anyway, I failed to schedule my regular service with another company and low and behold the bathtub backed up. I called Happy Rooter and spoke to Victor. He came out within 2 hours and snaked the main drain. Unfortunately that did not clear up the backup of the tub. He then called Richardo, his technician, who came out in an hour and he snake the drain from the kitchen. That did the trick!. Richardo also changed out the plug to the drain outside to make it easier to get to the next time. I am very pleased with their work, responsiveness, pricing and of course professionalism. I highly recommend them!!!!!! read more

Victor was very rude over the phone and never showed up. He argued with us about how he wants to receive a text and about whether 7:30 pm was too late to arrive. Then he told us that he doesn't need our business. We've never had someone argue with us before when we were a potential client. That was just a strange waste of time! read more

Updated review: If you are looking for a plumber to come snake your system, even from the roof, these are your guys. If you are looking for someone to snake your rain gutter drains, these are not the guys. The owner and I miscommunicated, so he sent his workers over to snake the sewer lines. The technicians were professional and respectful, and they arrived within two hours of me reaching out to Victor. So if you need someone fast, call Happy Rooter. Unfortunately, I needed my rain gutter drains snaked and I didn't discover the difference until the heavy rains came. When he realized that we'd miscommunicated, he gave me a half-refund on the service and I think that was fair. So I really appreciate that he was willing to work with me on that. read more

We recently moved into a new place a couple of months ago, and have had a constant issue with our tub not draining properly. We've gone through bottles of drainer but it didn't help. Erasmo came to our home today and got to work. He was successfully able to find the cause of our problem! The previous owners let plastic bands and a plastic spoon go down the drain!! Extremely thankful to Erasmo for getting the job done quick and thoroughly!! read more

Being new to the area, and desperate for help with a leak, I had to take my chances based on Yelp reviews. That turned out to be a regrettable decision in this case. The one positive comment I have is that they were available on short notice. The not-so-positive: - The leak was back by morning. I ended up calling a different plumber who found and fixed the real problem, which wasn't even related to what these guys "fixed". - They insisted that the replacement part (which it turns out I didn't need) be paid for in cash, but accepted a check for the rest. Didn't really get a clear story on why that was the case and they didn't speak English clearly enough for me to understand. - Left behind a mess, didn't make any effort to avoid tracking dirty water across the rest of my place. read more

Found Happy Rooter through Nextdoor. Needed to get my downstairs bathroom unclogged on the weekend. Spoke with Victor who came over right away and took care of the problem. Gave me some advice on how to avoid it in the future. Prompt, courteous and reasonable rates -- will use again. read more

I found Happy Rooter on Yelp and decided to try them based on their rating. Victor came as he had promised and worked tirelessly on a stubborn sewer blockage that was 50 feet from the clean-out. The charge was extremely reasonable considering the effort that victor put forth. I will call on Victor in the future without hesitation. read more