I've been to this place a few times now, and no one greeted me when I arrived, and a regular customer actually had to get the owner's attention to let them know I was there. Finally, I got seated at the pedicure bowl. The person I thought would be doing my pedicure just turned on the water, which was way too hot. I asked her to cool it down, and she did, but then she handed me the color options and just walked off. After that, she came back, sat down, and started working on someone else without saying anything about my pedicure. I ended up sitting there for 20 minutes with no idea what was going on before I decided to leave. They've raised their prices, but the service just isn't keeping up. I'm not about to pay for such terrible service! read more

I love getting my gel nails done at happy nails, Bin always gets my nails right! I usually have to go to someone else for the pedicure and it's sometimes hit or miss so that's why I only gave four stars. read more

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I would not recommend this place. Horrible customer service, they burned me in a facial wax and I experienced bad quality of mani/pedi multiple times. I could go on & on, on why I would not recommend them. read more

Happy Nails Brows & Lashes Bar - Burn - Nail Salons Near Me - Chicago, Illinois

Happy Nails is great. Ask for Lee she does great work!! I have been a long time customer. read more

Happy Nails Brows & Lashes Bar - Nail Salons Near Me - Chicago, Illinois

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HORRIBLE. I am big on getting my nails done and polished and they don't do a good job. If you have people practicing you need to not have professional pricing. I read the bad reviews and still went because they are the closes. It would have been better for me to drive somewhere further. They don't do a good job. Nice women bad product. read more

They laugh at you with eye contact with their coworkers made me feel really uncomfortable. You tell them what you want and they try to give you different cheaper version of it. read more

I got my nails done a couple days ago the polish keep chipping . I went to get it fixed it's still chipping . For a 60$ set i won't be back . they do have good customer service tho . read more

Happy Nails Brows & Lashes Bar - Right hand - Nail Salons Near Me - Chicago, Illinois

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I concur with various critiques. This place is horrendous. Customer service is horrible. Only one or two "techs" can do design work-- and if you have questions or concerns the tech will often feign a poor understanding of English. read more

This place definitely deserves the lowest rating possible. I visited "Happy" Nails on Tuesday, 4/8/2025 and had the worse, most disappointing experience I can recall from a business that I'm actually paying for a service. I have had prior bad experiences with this particular business but this one tops them all. On 4/8/2025, I visited Happy to get a pedicure. After the nail tech finished polishing my toes, the polish looked and felt lumpy and thick. I told him that I was not satisfied and asked if he could re-polished them, maybe with a different color. After refusing to do so, I asked to speak with a manager. The manager, I don't know her name but she was pregnant (this is the only identifier I have) came over to speak with me. After I told her that I wasn't please with the result, she began yelling at me and told me that the nail tech had done a good job and it was actually my nail bed that was lumpy and thick. This is a woman who had never even seen my nails without polish so how would she know? However, knowing that this was a ridiculous response, I simply asked if he could just remove and reapply my nail polish with a different color. She again repeated that the nail tech had done a good job and I would need to pay an additional $15 for a polish change. She yelled and made a huge spectacle of the conversation. She lied and said that she would cover $5 of the additional $15, but then tried to charge me $50 rather than $35. I guess she didn't know that I could count. Anyway, after the nail tech removed the polish, I ended up leaving without having the polish reapplied. I decided that I wasn't going to give this business another penny of my money, ever again. I have been a customer for over 10 years but they are done in my book. I hate when businesses think you HAVE to patronize them when they don't provide quality service. We DO NOT have to spend our hard-earned money with an establishment that doesn't respect our black dollars just because you're located in our neighborhood! We need to start standing up and spending our money were we are respected! read more

Their quality for non-chip nails has progressively gotten worse. They don't seem to care about quality of products, almost like they water down the products in order to cut their cost while the customer pays the price. More often than not, the consumer feels rushed to get in and get out. In order for them to get to the next customer. read more

I had a gift card and they were insistent on not taking my card when I informed them that this was my only method of payment they still wouldn't accept it. There were NO signs stating they don't accept gift cards. read more

I showed the nail tech what I wanted and she just did what she wanted to do. The work was really sloppy and I was really unsatisfied. The manager only gave me $5 off smh. read more

Happy Nails Brows & Lashes Bar - Nail Salons Near Me - Chicago, Illinois

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Beautiful nails all done by Sam, Le, Rosy cherry and Jenna. They do any freestyle designs. No appointments needed what so ever! read more

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I love happy nails, I always get my nails done by Lee. She always gets the job done and moves quickly. You show her what you want and you'll have it!! read more

Happy Nails Brows & Lashes Bar - French tip with pink chrome - Nail Salons Near Me - Chicago, Illinois

Happy nails Lives up to its name This has been the most pleasant experience I have ever had in a nail shop They're nice..they're patient..they communicate well..They don't make you feel uncomfortable and they actually provide quality work. I've never ever seen it. I've been getting my nails done since 1999 and I've never experienced this before ever. They don't get frustrated and try to tell you what to do or what to get. They actually listen to you and treat you with respect. I mean it's just absolutely wonderful. read more

I stopped getting my nails done here because they are expensive came back because my usual nail shop is closed for the holiday I come here 50 bucks for a xs short white nail set she didn't prep my real nails nothing smh they only do good eyebrows read more

I used to go here all the time but stopped because they seem to be so comfortable with the amount of clientele that they stopped caring about actual service. Tried to go in today and again was reminded why I no longer patronize this establishment. They talk to you like they do not care and prices and policies seem to be different every time. I will continue to drive me and my dollars elsewhere, but it is now to the point after three separate instances that I had to share and steer people clear if you care about service when getting your nails done. read more

I never experienced anything like this before. They obviously don't clean the tools they use. I'll never go back. read more

Happy Nails Brows & Lashes Bar - Left thumb after taking nails off - Nail Salons Near Me - Chicago, Illinois

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I used to enjoy this place but the service has become terrible.. It's so many people going to this salon now and they are rushing. I mean rushing rushing they literally nicked me I can't believe it. read more

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I only got there to get my eyebrows and lashes done. Kim does them for me and she does an excellent. She's very particular and patient with her work. read more

I I've been here several times and I'm very disappointed I asked for the nail tech to polish 2 tips with glitter and I was told that would be 5! Never had I ever had to pay an extra 5 for something this simple! This has definitely cut his tip, is it because it's Mother's Day weekend???? read more

Me and my mother and sister went to try it out because cousin recommended. Was the worst service. The staff are not well informed of the service they should provide to every customer not whoever they choose. Very unprofessional. Do not go. You can do a basic service yourself at home, I promise. Don't waste your gas or time. Will not return or recommend to anyone. read more

Happy Nails Brows & Lashes Bar - Waiting area - Nail Salons Near Me - Chicago, Illinois

If I could give less than one star I would. I went about a month ago to get my eyebrows done. I had a bad experience I had redness and welts around my eyes and they were sore. I went back because I thought maybe it was that particular person. But, I was wrong, I went today and it was worst than before. I had a big blister at my brow line once I got home. I don't think they clean their tools. I would not recommend this place. read more

So I stopped in this nail shop ( as I always do ) & today just wasn't a good day for them I guess . I was told one price & then upon my pedicure almost being done I was told a different price . I asked in the middle of my feet being done if the Nail tech could please make my water hot & he decided to turn it colder ( I repeated myself twice ) . I wouldn't recommend this nail shop . Not saying there not good but my experience was bad . read more

Happy Nails Brows & Lashes Bar - Me getting my feet fixed by another staff member !! - Nail Salons Near Me - Chicago, Illinois

I literally have been going here for over 10 years, but recents events has caused me to not patronize they anymore. 99% of this establishment customer are Black women. During the protests, this salon was broken into. Paulyne, the owner, decides to put a video up of the break in and saying about how they've been a victim. Not once has she supported the BLM movement in a positive light. Actually she hasn't said anything about the support of black ppl. But the moment her shop gets broken into, she want to say something and post the video footage. Seems like she rather show the negative before she support the cause. She rude anyways and snobby. Kevin is the same way. The ONLY reason I kept going is because of GAGA and Michelle. But not anymore. Found me a bomb eyebrow tech who's BLACK. And a nail tech who's BLACK. Thank you and good night read more

This is a horrible nail salon, their work is sloppy ive been coming to this salon off and on for 15 years, hoping that their service will get better because it's conveniently located close to home and the wait is never long. I just went recently to get a nail take off, the tech convinced me to get a fill in. I know better! My nails look like a toddler did them and this is AFTER the nail tech fixed them after i complained. i then complained to the so called manager Pauline and she states " whats wrong with your nails" and " just go to someone different next time" whaaaatttt??? This place needs to out of business they suck! Management is a joke! Don't go here!!! read more

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I came here as a young teenager a lot and use to think the service was great. I moved back to Chicago recently and decided to come in one day for this set. It was very cute but the quality wasn't good. The Nails began to break off after at short time. I came in today just for a pedicure and eyebrow wax. Not pleased with the no chip pedicure, there was a little polish outside the nail bed that he could've cleaned up better and they don't have the powder I wanted for a french tip which was surprising. The "massage chairs" were so cheap and uncomfortable! I felt like I was sitting on concrete. Won't be going back here, go to The Nail Spa on State for a great pedicure. Money well spent over there. read more

Happy Nails Brows & Lashes Bar - Nail Salons Near Me - Chicago, Illinois

I've been to this nail shop years ago and actually had a good experience. However, I never returned due to the lack of versatility they have here & also because of management. I decided to try them once more just to get a accent nail & design. Online it states they open at 10:00am when they actually open at 9:30am. I came in and it was packed! I told the owner I was here for nail designs and he asked me to sit where they do eyebrows. I repeated again I'm here for nail designs & he looked at me like I was speaking another language. After, I repeated the services I wanted he stated WE DON'T DO NAIL DESIGNS! I kinda chuckled, like how does a NAIL SHOP that specializes in nails "allegedly" and doesn't no nail designs. And, I just walked out and took my business elsewhere. It just baffles me how these nail shops can over charge you, do bare minimum work and can't even specialize in common services. read more

Happy Nails received a total makeover! It's still in the same plaza, just a few doors down. It's larger, cleaner and more professionally run. I waited approximately seven minutes on a Saturday...around 2 p.m. Because it's larger, they can get customers in and out. I had Tiffany. I asked for and received removal of my old set of gel nails; a new set, trim my nails and add tips; no-chip polish and the design of my choice. $53.00 and a satisfied customer. read more

Happy Nails Brows & Lashes Bar - Tiffany - Nail Salons Near Me - Chicago, Illinois

I come here regularly because they have many techs and it's close to home but I wish I could find a better place. They have bad customer service. They do not listen to the consumer and try to tell you how to spend your money. The management doesn't support the consumer as they should. The techs get attitudes when you tell them how you want something done. Pretty place. Ugly service. read more

This place is absolutely ridiculous and they don't respect the people in the community. I literally went in to get a pedicure and simply asked for a pedicure and for the man to please clean out the bowl that someone just used. He refused to do so and when I told the manager Pauline I was met with eye rolling and a attitude. Absolutely ridiculous! Don't waste your time to patronize this trash business!!!! read more

I had always wanted to try ombré nails and decided to try out Happy Nails. As the manager saw I had been waiting for a while to get my nails done hw did them himself and was incredibly sweet. The place is gorgeous and makes you feel at home! read more

The nail techs have a serious attitude with the clients. One nail tech started polishing my toe nails with the wrong color nail polish and when I pointed it out to her she insisted that it was the right one. When asked to see the chart again she jumped up and snatched the nail chart out of preteen client's hand and handed it to me. When I showed the nail tech the color which I had chosen she still insisted that she had the right color. She began to remove the polish roughly saying I should not have stopped her before she started. When she started on my nails she kept hurt my cuticles. Another time that I was there the nail tech rubbed my foot so roughly with the stone that my foot started to bleed. While I was there I could hear other complaints from clients. The nail techs would just talk in there language and not be phased by the on going complaints. This shop won't treat their clients better until we stop giving them our business. read more

This place is HORRIBLE. First impressions are lasting impressions!! I try not to judge to harshly, but I pay for good service and an even better customer service experience... especially if you want me to continue to spend my money here. And the feel is "THEY DON'T CARE". THEY ARE RUDE!! My 12 year old talked me into thinking here. The remodel is great, the customer service STINKS!! The person that did not nails yelled at the other techs all while doing my nails. He selected the wrong color polish, (although it was pretty, it wasn't what I picked), then he left my debit card in the machine..uhhh no mister. Had you been paying attention, that would have never happened. And he didn't apologize. I said this will wil be my last time coming here and he gave me the "do you think I care?" look!! I WILL NOT SPEND MY MONEY HERE AGAIN!! read more

Horrible customer service and poorly trained lash technicians. I should have known better than to patronize a group of people who treat my own race so poorly. These people are only in it for the money and do not even show respect to their biggest customers and yet we continue to do business with them while they never support our endeavors. My lashes were applied with so much glue that they were damaged and I lost a large amount of them. They never sanitize tools between customers which is downright disgusting and illegal. When I confronted Paulyne with pictures and my swollen eyes she was very nonchalant and offered to apply strip lashes on me for another $20?! As if I'd ever give these people another dime of my money. Ladies beware, you have been warned! As for me I'm going to support black owned from here on out, which is something you'd never see them do. read more

Happy Nails Brows & Lashes Bar - Eyelash clusters after removing them, the majority of my real lashes fell out as well... Way too much glue! - Nail Salons Near Me - Chicago, Illinois

I literally hate this place with every fiber of my soul. They are rude, disrespectful, and the service is subpar. The technicians seem super haughty and treat you less than human, they talk amongst themselves and laugh about certain customers or blatantly disregard you if you have a problem about the quality of service you're paying for. I was touched inappropriately by one of the Male techs in here. He use to be my regular but I stopped going to him when he started being flirty and touching and squeezing my thigh. I was downright appalled and left that place immediately. The fact they are in my community with people who look like me, yet feel a level of entitlement, arrogance, and disdain for my people is disgusting and I haven't been back since. Better off letting a child do your nails. read more

Well I normally I do not have any issues out of this place. However, I have Lee who is pregnant and very very rude. She stereotyped me as the typical black woman angry evil. I told her sweetie I don't get down like that, I can but I choose not too. I'm not blocking any blessing from an idiot, however Tiffany normally does my nails, she was busy I had to have my nails done so I took the next available person which was Lee I noticed Lee wasn't very talkative so I'm OK with that. I let her do my nails but here's where the problem came in it she did a full set. My cuticles needed to be done, and she was actually getting ready to polish over them only to tell me that they will not look like that once she puts the oil on it. I was confused and pissed because I know that's not the way it goes. As she proceeded to tell me I needed a manicure and it would cost $10 or $15. I told her the money wasn't the issue. She should've explained that in the beginning. Clipping your cuticles with a full-set that makes sense but no here at this salon, you have to pay extra, but the kicker is this is what they told me you'd pay extra we just don't tell you. I am so over them coming in to our community and treating us like crap. Sick of them. One apple will spoil the bunch and Lee has spoiled the bunch. read more

It's all about who services you. The place is nice as a whole but certain ppl are bringing down their stock. Whatever you do, dont let "Henry" do your nails. I went in for a no chip mani, instead of him soaking off the old no chip polish he began drilling it off making my nails thin and brittle, then actually drilling to the point of blood. He filed them down and now every single nail is shaped differently...one even looks like Gumby.Then the very next day my polish was chipped. I went in and complained and he told me he'd fix ONE nail...wtf is ONE nail sposed 2do?! Then once he finally fixed the 3 that had chipped, that same night 2 diff nails chipped. Then all of the nails on my right hand broke due to the thinning. Now both of my hands look a fool and it hasn't even been a full 5 days. Complete waste of money bcuz now I have to get both hands redone. Nvr again read more

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Went to happy nails yesterday for my bday. They moved into a bigger place and it is very nice upgrade from next door. Mice and clean and they have reception desk and more nail table and different rooms for foot massages. A section for eyebrows and a couple of other rooms I dont know what exactly are in them. New chairs and footbaths. The gentleman who did my feet was terrible next time I want someone else or just go back my regular place. Since my boyfriend was paying it was suppose to be special I felt disappointed. All he did was clip my toes push back my cuticles did a light scrubbing no leg or massage or foot scrub like the other females were getting no lotion just a light touch. Was alittle hurt on dat that was suppose to be special. read more

Was here today my birthday is tomorrow wanted a no chip an that is the very basic set u can do I'm a cosmetology student an I know the steps in a basic. Manicure I did not even receive that from now on I'll do my set my self why not invest in the products if I'm going to get ripped off anyway read more