GI AWFUL-LAND -- 0 STARS…read more See attached photo. These nails are 3 days old and already look like 2+ week growth and neglect. Numerous people have seen them and said the same exact thing. This was not a mistake... the nail tech knew exactly what she was doing. Let's start from the top. Do not ever speak about clients in another language thinking they won't understand you. I have been learning Chinese.... I understood enough. The way you and your husband talk about clients is disgusting, especially when it comes to tipping. If you have something to say, say it directly. Otherwise, stay quiet and act like the professional you claim to be. I gave you over a year of business, consistent tips, referrals, and positive reviews. I literally sent people into your salon telling them to "go here." That clearly meant nothing to you. Instead, what I got in return was: * Rushed, sloppy fill-ins * Half-filled nails so I would have to come back sooner and spend more money ((SEE OTHER REVIEWS ITS CLEAR SHE DOES IT WITH OTHERS TOO***)) * Inconsistent shaping that NEVER followed my natural nail... simple request What I asked for was basic: short, square, and follow my natural wide nail. That is beginner-level work. I have a cosmetology background... I know exactly what proper application looks like, and this was not it. Your attitude changed the moment I started giving simple, constructive feedback. Instead of correcting your work, you took it personally and started taking it out on my nails. That is not only unprofessional, it's intentional. Now let's talk about what actually matters; health and safety. You: * Touch your phone constantly and continue working without washing your hands * Do not properly sanitize tools between clients * Reuse materials after coming into contact with skin and blood * Use tools incorrectly, including using an e-file on cuticles That is not just "bad service." That is unsanitary and dangerous. As a direct result of your work, I now have an infection with pus coming out of my nail. Let that sink in. That is not an opinion--that is physical proof of negligence. You also: * Left acrylic in open skin areas * Failed to properly seal and fill the nail * Used contaminated product across clients And the most disturbing part? I watched you use a solution to stop bleeding, dip into the same container, apply it to skin, and then reuse it without cleaning. That is cross-contamination at its worst. You have no idea what one client may have that you are spreading to another. When I called you, I was calm and respectful. I did not ask for a refund, I asked you to fix your work. Your immediate jump to offering money back instead of correcting it confirmed everything: you knew exactly what you did. Then to turn around and blame me? Absolutely not. I have been getting my nails done for 20+ years. I know the difference between normal wear and intentional poor work designed to bring clients back faster. What you do with your fill-ins is a scam, plain and simple. I had this happen 1x 15 years ago... they handled it better than you. You allowed me to walk out looking like this. You allowed damage to happen. And now I'm dealing with the consequences. You did this to the wrong person. To anyone considering this place: Watch how they work. Watch what they touch. Pay attention to cleanliness. And if you don't understand the language, just know--they are talking. This business is: * Unprofessional * Unsanitary * Careless * And completely lacking accountability I would never recommend this place to anyone. 0 STARS -- AVOID AT ALL COSTS

Worst French gel manicure and pedicure I have EVER received in my life. She could not even file…read morethem square. Each nail looks different. I had to tell her to redo some of them because on some nails the white line was thicker. Absolutely horrible I will NEVER return or recommend. Unsure how this place has such good reviews???

This is my new favorite nail spot to come to. I love Angel. She's my go to person. She did both of…read morethese sets which are 10 out of 10. She always does it the way that I want them and she always execute them well the place is always clean and quiet and friendly.

this place looks really nice to the eye but they absolutely destroyed my fingers. I requested…read morepowder with tips, which they claimed to know how to do but they made every finger with a different shape and size and I literally had to show them how to fix it. my skin was bleeding and she assured me that it was just the color but no it was indeed my skin and then my fingers were gushing blood. at the end she AGAIN tried to clean the so called color which was actually blood so I bled again horrible place. never come here. they gave me a coupon at the end because I think they finally realized they screwed up. bad.

Vivian always goes above and beyond with my nails, she is so talented! I wanted a blue marble…read moredesign, and she delivered that and more!! Vivian is truly the sweetest, and my nails look absolutely fabulous thanks to her. I get UV gel done with her every time, and she never disappoints! ¡Vivian siempre va más allá con mis uñas, tiene muchísimo talento! Quería un diseño jaspeado en tono azul (blue marble) ¡y ella hizo eso y mucho más! Vivian es realmente la más dulce, y mis uñas se ven absolutamente fabulosas gracias a ella. Siempre me hago el gel UV con ella, ¡y nunca decepciona!

I stumbled upon this place after visiting Sexy Crab Restaurant next door. I had high hopes being…read morethat the establishment was in LI, not too far from where I work. I figured I'd be able to treat myself once in a while. I am able to do my own nails, but I need a break sometimes. Upon arrival, I was greeted politely and was seen quickly as the place was somewhat empty. I'm not going to mention who was assigned to do my pedicure because it is not my intention to embarrass anyone. I can say that she finished my pedicure rather quickly. My nails were barely filed, under my feet barely scrubbed, and nails were not properly painted. I will attach photo. I did try to communicate details that could've fixed some of the issues, but either it was a language barrier or the pedicurist couldn't be bothered that day. As I was leaving, I was asked "how was it?" by who may have been the owner/manager... I said it was okay. You could tell I was underwhelmed, but that was it and I was sent on my way. I contemplated never returning and forgoing writing a review with video footage I recorded as I had high hopes and thought it was going to be a great experience. The next day was a Saturday and I looked down at my feet and was not satisfied that I paid for nothing. (I will be attaching close up of the photo) I decided to call and explain the situation. I got thru and was told I can come in Monday after work. I did just that and had to explain what felt like a million times that the service wasn't up to par and to please look at my toe nail polish as evidence. I was given the okay to come in and still felt like I was on trial for something I didn't do. I was paired with a pregnant nail tech who seemed annoyed, didn't understand me at first... so I thought... then when I eventually gave up and asked for no nail polish and to please let me just go with clear polish... she all of a sudden understood. That was yet another frustration. Although I did nothing wrong... I felt bad that she was pregnant having to fix someone else's mistake. I left her a tip anyway because of the time she spent with me. I am also in the service industry and I have manners. Potential or not... Customer Service is important! Be honest and forthright with what can and cannot be done. And give to patrons what they pay their hard earned money for. Prayerfully things change for the better with each review. For the record I visited Friday, May 1st and went back on Monday, May 4th to get a redo. I waisted my money, time, gas, and my breath explaining to employees who couldn't care less. And no manager on site. The one time in a a long time I wanted to treat myself made this experience that much worse.

My kingdom for a good nail salon!!! I held off on writing a review for this establishment until I…read morehad visited at least three times. This is my new approach for nail salons as I often give raving reviews and then have reviewers remorse after the second visit. This salon is conveniently located in a shopping center. There is adequate parking staff is nice. They do an adequate job

The energy in this salon is incredibly cold and uninviting. From the moment I walked in, it felt…read moreweird--they immediately asked if I wanted to make an appointment even though I already had one scheduled one and clearly came in at the appointed time whereas other customers were taken as walk-ins. The overall environment is uncomfortable and entirely lacks customer service. While I was waiting after choosing my color, an entitled customer ("Karen" energy) walked right in front of me, completely ignoring my personal space to the point of almost hitting me, and actually tried to sit in the pedicure chair assigned to me. I literally had to say, "Excuse me." The staff did absolutely nothing to manage the situation. As for the service itself, it felt like they gave me the least skilled technician in the room. She was very cold and rigid at first, only warming up toward the end because I went out of my way to be gentle and kind. She even tried to correct me on something unnecessarily. To make matters worse, my toenail polish has already chipped, leaving me highly doubtful that she even bothered to apply a top coat. My nails are ok but I did have to assert in a kind manner that I wanted the job to look pristine. When it was time to pay, the nail tech tacked on an unexpected additional charge at the last minute as if I'm an idiot, I had even asked for a price quote before she began each service...money is not the issue but I value honesty and transparency. The young man managing the register (who looked like he may or may not have been the owner's son) handled a minor cash miscalculation in the worst way possible. Even though I clearly had a handful of cash and was just counting it out, he corrected me in an incredibly loud, hostile tone so that the entire shop could hear. It was completely unprofessional and unnecessary. I will definitely not be back. The lack of basic courtesy and quality here is glaring. Moving forward, I'd honestly rather wait until I travel to my favorite salon in Davis Island, Tampa to get proper, high-quality customer service and clean/pristine finishes.

Love this shade of SNS dip powder. it is a perfect shade of white & pink . It's not too pink and…read morealso not too white so it doesn't look dirty.

Came here by a friend's recommendation as my usual nail salon was closed for renovations. Did a spa…read morepedicure, gel manicure and massage. Clean and comfortable environment, decent color selection (gel used for mani almost identical to regular non-gel pedicure color and sometimes difficult to get exact match) and friendly and attentive staff and manager. My only issue was that the time from start to finish was longer than expected. May give a try again at a less busy time.

Great gel powder and pedicures. I had a hard time finding a place when I moved and this one is…read morevery good and not like a factory

I love going to this place. All the ladies are very pleasant and they do a great job.read more

Very disappointing experience, second time here...figured I'd give them another shot...since first…read moretime a powder manicure took about 2 hours. Made an appointment again but ended up not getting started on for over 45 minutes. When I walked in I was a bit grossed out by the sewage smell that never went away. I asked the head lady in charge if they had the color I showed her on my phone...she said yes. I finally get Lisa who asks why I'm getting powder and tells me UV gels better and kept asking why I don't get it instead...I said I'll look into it if it's healthy or not...she persisted...I declined repeatedly..she started laughing and talking to the technician next to her-all I could make out was uv and powder in what sounded like a complaining, condescending tone. (The first time the leading lady tried to convince me to get gel as well but in a much nicer way-so it appears they don't like doing powder and removing it) Once she's done removing my last manicure she pulls out uv gloves and tries to put them on my hands...I asked her if she was going to do UV gel anyway even though I said no....she says yes, I tell her no, she starts complaining again in her language to the technicians near her. I had to ask if she knew how to do powder as I was beginning to get worried. After 2 hours the end result was fine, but in a color other than what I asked for and I'll probably have to go get them redone. So Be warned if you do go here...make sure you get gel! (And bring a translator) *also know they do not give complimentary massages while your nails dry as most other salons in the area do, instead they have a man who asks you if you want a massage, starts and then tells you the fee. Thankfully I picked up on this from seeing him do this to others before he got to me.

Cathy does an amazing job! Staff is friendly and welcoming they are always accommodating.read more

I visited this place a few weeks ago for a gel pedicure. The customer service was amazing. The…read moremanager was very attentive. I was very impressed with the service and my pedicure was very nice. It was a relaxing experience and I was offered a drink while I was receiving my pedicure. I'll definitely be back whenever I'm in the area.

I wanted to get my nails done at 7 They close at 730…read moreThey stayed open just to finish my nails. The nail artist jimmy or zimmy is the sweetest man alive. He put so much effort into my nails and they came out so perfect. I was always so rushed at other nail places and they break within a damn week but the way he did my nails they look like they'll last forever. Thank you for not rushing, thank you for staying late for me, and for giving the best service ever. They also offer free wine and water !!! You want service and nice nails. This is the place.