I am very pleased with the staff and their service. I have a…read moremale Norfolk Terrier puppy, "King Louie." Since 7 months old, he has been through 3 sessions of training successfully. He has boarded there successfully, and goes to doggie play care regularly. When approaching the center, he can hardly contain himself, he is so excited to be there and be with people and the dogs. My greatest concern for Louie, when in the care of others, is his safety. Over the past 7 months, his experience has been very positive, and I have been happy with both the service and the staff.

We continue use to use and be very satisfied with Diamond Creek for the care of our 12-year-old…read moreAmerican Eskimo. With the pandemic, they are employing curbside pickup and delivery of all pets, and that's worked out fine. They have good groomers, their daily care when our dog is boarded seems excellent, attentive and always concerned for his welfare. We like their facilities and their staff.

3rd Class In for a 3 Month Old Puppy... Wow Watch Out!…read more We started off at Canis, and it was truly awesome. Unfortunately, after a few sessions, the co-owner, Derrick, messaged me through their chat platform to say that our puppy had been making noise in her crate that day. This was a one-off situation -- she'd had some stomach issues in the days prior -- but he warned that if it happened two more times, she would be removed from the program. I understand it's their program and their rules, but his communication style was extremely direct -- almost as if he were speaking to a dog -- harsh and matter-of-fact. He told me that how I receive and perceive his messages is "on me." Talk about customer-oriented! If he ever took a class on people or management, he might learn that there's an old saying: perception is reality. I also had a few billing questions, and since texts weren't resolving the issue, I asked multiple times for him to call me, which he eventually did. From the start of that call, he was defensive and completely closed to any feedback about his communication style. I was honestly shocked at how the conversation unfolded and even asked if he was the owner or manager. Despite all this, I genuinely wanted to continue working with them. In short, they removed us from the program the very next day and promptly refunded our fees. My advice: don't offer him any feedback -- he doesn't take it well. It's a real shame, because the staff at Canis are wonderful, and the facility and programs themselves are truly impressive. We had been raving fans and recommended them to everyone, so this turned out to be a very disappointing experience.

CMDT is the absolute BEST! When looking for trainers and puppy/dog socialization spots my husband…read moreand I did extensive research and interviewed places to ensure we felt comfortable and confident that our pup would be in the best hands. I cannot express how glad we have been with our decision to bring our dog to CMDT. Bee and Derrick are wonderful. They make themselves available (within reason) for any questions or help with training. The classes are informative and have been instrumental in our dog's fantastic training progress. Our pup has always come home happy, healthy, and tired from a day of socialization and training when she goes to puppy daycare, and we love watching the livestream so we can see her having a blast. What I personally appreciate the most about CMDT, beyond the care and compassion of the trainers who undoubtedly love the dogs, is the method of training they provide. No harsh punishment necessary. The dogs learn through basic positive psychology and reward association. We do the homework between classes and have seen our dog become more well mannered, confident, and happy through good training. If she could leave a review I think she would say CMDT is her favorite spot, given how excited she is every time we pull up. Thank you to Bee, Derick, and the other trainers who have treated our sweet girl like their own precious pup!

I can agree with all reviews thus far. Dan is one outstanding dog trainer and what really is a…read morehuman trainer. My girlfriend, Blue, adopted a chihuahua mix puppy, who is named Oreo, in FL to be her service dog in February or March of 2025. Before I met her (long story short, pen pals for 13 years and just met in person in the spring), Oreo's training in my personal opinion and in Dan's first eyes was minimal but effective for what Blue needed Oreo to be as a young puppy on the go. Oreo was hotel trained as Blue travels for work as an ambassador and an artist; so potty pads, lots of toys and freedom, no structure or schedule, and so on. When Blue and Oreo moved in I was already in the middle of a stressful week of work (I work nights) and really had zero patients for all the pee and poop on every carpet/rug in the house. Was pulling out my hair and made having a relationship un wanting. We had one dog session with with another trainer in July who was very difficult to schedule but the one session Blue and Oreo went to (I was working) gave us an idea that there needs to be some structure. Day one with Dan opened up Blue's eyes as, she'll even admit it, she was being an enabler. He came to the house and told us the don't dos, watched our interactions, gave us some commands, both appreciated and constructive criticism, and really gave me peace of mind. I say me because Blue had a hard couple days not following his instructions after the training, and still does.... Day two a week later we went to his establishment and we went over walking and interactions with other dogs. Dan told Blue she was doing a much better job this week as it is/was very difficult for her to adapt to these new lifestyle changes. Oreo too was also much better behaved as I (we) have been tough on her. Day three Blue went by herself and they focused on walking as well as keeping Oreo stable when getting out of the car opposed to rushing out. I had had an opportunity for three weeks just myself and Oreo and I really honed in on commands and house rules. The training I received from Dan the two visits personally was worth every penny. She rarely potty's in the house and when she does it is on the pad we keep as a just in case. She responds well now to the spray bottle. Blue still has some work to do but work in progress.

We are so happy we went to Dan at Pawsitive Reinforcement Training. We decided to take our 1 year…read moreold lab for work on general manners and walking. Dan genuinely listened to what our concerns were and helped us understand how to issue corrections when rewards no longer work. I also think it's important to mention that Dan never made us feel bad or inadequate as pet owners. He always made it a point to acknowledge what we did well with our dog. He is very approachable and knowledgeable and we always felt like we can talk to him about anything. We signed up for the four session 1-on-1 training program and the difference week to week was incredible. Before working with Dan, I wasn't able to take my dog out in public without him pulling, barking at other dogs, and sniffing everything. Now he walks amazingly. Dan helped us take control of the walk. I can take him in public and he walks well on a loose leash. We have learned amazing tips on how to deal with distractions and just managing him overall. We still have our lovable, goofy dog; just with a lot more manners and better behavior. Thank you, Dan!

This place is the best. I've drove by a couple times and would remark to my boyfriend how cute the…read morename was. (Wholesome Animal Grocery Store = WAGS. I just love that) But it took my awhile to finally stop and go in (had to yelp research it first!). I'm so glad I decided to check it out after seeing all these amazing reviews! My 9 month old puppy had recently determined he no longer enjoyed his Stella & Chewy raw coated kibble, so I brought him into WAGS to see if I could find an option for him that he did enjoy. Ken gave Bard, my puppy, a couple of different samples to try. Eventually it was determined that Bard didn't like any dry kibble, but loved raw meat. Susan also helped to verify this. (Susan and Ken have a slightly different technique in helping you find the right food for your pet) They were both so helpful and had a wealth of knowledge. Bard ended up with Steve's Real Food beef patties has his meal of choice. (plus some dog yogurt from Nuggets!) It's been a week and he is loving the switch. Ken also gave me his card and told me to call with any questions or concerns. Absolutely wonderful place!

Knowledgeable, passionate staff and a great selection of higher quality/harder to find products. We…read morehave a 14 year old cat who has developed some fun food issues and it's very hard for us to find places that carry what she tolerates well. I loaded my backpack full of goods here. Since switching her diet she's gotten much healthier, and seems way more like the girl we remember. If you're looking for a value or discount establishment go somewhere else, but if you're looking to do right by your animals, this is very likely the best place you can go. The level of passion shown by the owner was especially nice. This is the kind of spot that I hope stays in business, for the animals sake.

Got a great recommendation from Bryan Colletti, about a personal dog trainer named Stef Corbeil…read more She was absolutely phenomenal, extremely personable, accommodating, and my Belgian Malinois George loved getting trained by her. If you are looking for an excellent teacher, do not hesitate to give Behavior Unleashed a call and you won't regret it. Her record speaks for itself and her teaching skills are impeccable. Every time she got done working with George I noticed the results immediately. No doubt, five star rating! Keep up the great work Stef!!

This wonderful business sponsored a free movie night at the colonial theater in Canaan Connecticut…read more It was a wonderful evening. When the theater concession payment terminal wouldn't work, this wonderful business volunteered to pay for everyone's concessions, popcorn, drinks, candy, Etc. They were very generous and that kind of generosity should be rewarded with patronage at their wonderful business. Not to mention that they have high-quality products for your dog!

I luckily stumbled upon this awesome shop while my newly adopted puppy was at the groomers. I met…read moreDeb and she was not only friendly, a wealth of information, and totally unique, but also a pleasure to get acquainted with! My experience was genuine and I felt really customer service and care from her through each section of the store; much better than at the big stores like Petco or pet smart. I stocked up on toys, healthy chews and snacks for my furbabies. I truly recommend stopping here for a personalized touch and someone who really cares about your pets as much as you do. I'll be back and only there moving forward!

I adore Blue Ribbon and the wonderful staff managed by Vicky, the owner. I bring my dogs to Blue…read moreRibbon for bathing and grooming and am always so happy with how well my dogs are treated by the caring and knowledgeable staff. They take the time to listen to any concerns I may have, and even bring my dogs out to the car for me when their 'spa day' is finished. Cannot say enough positive things about the staff, owner and the cleanliness of the facility. More than 5 stars!!

We have been taking our dogs there for years - no more. Last time when I picked the dog up I asked…read moreif she ate well. They said yes. When I hot home, there was a can of food in her pack. She had dry and canned mixed. I called and they told me she did not eat the dry so they did not give her the wet. OUTRIGHT LIED TO ME. Asked to have owner call me. When she did she said she was busy and couldn't talk and hung up on me. I called back and she said "if I didn't like it to find another kennel. Would not go back there with the attitude the owner had. I wonder how many other times this happened.