Just had a full system installed by CR Wolfe. Ken was a very helpful salesperson. Gave me several…read moreoptions. John M installed the system. Very knowledgeable, professional and extremely patient with all my questions. When spending this much money for an ac/heat system you must have confidence in your provider. You can trust these professionals. 1 year after installation- service still great. Thought i had an issue. Got service the next day. John was the service person they sent. Professional, knowledgeable Nd on time. Who could ask for more. You can count on these guys.

Had these guys come to service our HVAC system that had stopped working. Technician came took a…read morelook for a few minutes, and figured that the problem was the control board and charged us $400 plus the service call and then left. After a few weeks of waiting for the part we called to find out an update and were told that the part should be in soon but we should just replace the entire system for some insanely amount of money! I said we'd consider it if we can't get it fixed. When the part finally came in a different tech who wasn't familiar with the system returned to install it. Then we found that we still had the same problem and that things still weren't working properly. The tech couldn't figure out the problem and that he'd need to go back to the shop to look at a schematic so he charged us for the service call and installation and left never to be heard from again. When we called to follow-up we were told to replace the system or don't call them back becuase they don't want to service the system because it's too old. Yet another company who just wants to 'sell' new systems to people who have older units. Again, this wouldn't be a problem if the system was completely shot and non functioning. But these guys just didn't want to take the time to figure out the problem and fix it. Techs were nice enough but what's with these attitudes in the office? Needless to say, I was able to find someone else from a smaller local service that pinpointed the problem which turned out to be a pulled wire from a plug which mysteriously happened during the previous part installation and a bad relay. He ordered the parts and came back to install them within a week. less than $50! It was unbelievable that these guys wanted to charge me to replace my unit. It's still working a year later with no problems! Go figure! Customer beware! The name says it all!

Words cannot describe how god awful this company is. If you have any plumbing issue you would be…read morebetter off handing your toddler a screw driver and hoping for the best. My home warranty company, American Home Warranty, recommended this company to fix a leaky kitchen sink. The first problem was trying to schedule the appointment as they made every excuse in the book for why their technician repeatedly kept failing to keep a scheduled appointment or call to let me know they were not going to show when they said they would. When we finally did get an appointment confirmed, the technician Chris drove up in a small car with no signage indicating he was sent from a professional plumbing repair company. He did not arrive with a professional tool box. He rolled in with a screwdriver and a chip on his shoulder. As it turns out, looks were not deceiving at all. There was nothing professional about his service. After complaining about how the plumbing in my fairly new build construction was installed improperly, he claims he fixed the leak but that his repair might last up to a year and it would have to be repaired again. When I asked what could be done to repair it on a more permanent basis he then suggested that I would have to pay $300 out of pocket as such a repair would not be covered by insurance. When I called my insurance company immediately after he left, the insurance company said they would of course cover the cost of a long term replacement of the broken pipe if the technician was unable to repair the leak. The very next day I noticed that the leaky pipe Chris the "so-called" technician supposedly fixed was leaking again. When I contacted Tri County Plumbing that day to let them know the pipe was still leaking, Chris answered and immediately got extremely defensive, touting his years of so called experience and that he was not going to argue with me about the still leaking pipes (mind you I had not argued at all at this point, I simply told him his repair job obviously did not work). He then yelled that I needed to find a new plumber and he HUNG UP ON ME. I have never in my life been so rudely treated by someone who purports to be a professional service technician. I agree with the one other reviewer who said they deserve less than one star. Please do yourself a favor -if you ever have any plumbing needs DO NOT CALL THESE INCOMPETENT, CHILDISH AND RUDE FOOLS.

My service tech John was right on time and was so informative about my plumbing questions. He came…read moreright in and got the work done. He cleaned up after himself and was very friendly! Great experience.

Yukos replaced my old furnace 11 years ago. We called him 2 years later to install HVAC unit and…read moreupdate thermostats. His pricing is very competitive and technicians are all knowledgable & follow Covid-19 recommendations. Best of all, for the past 11 years, anytime there is any issue with either heating or cooling, he has had someone at my home the NEXT DAY. His team always show up and make sure we are satisfied before leaving. I'm about to move and will use him in my new home. Surprised that all the 5 star reviews on this business are not factored into the overall rating.

Quick, very reasonable pricing on new A/C and water heater for my home. Both installations were…read moredone in one day

Straight Up Plumbing (formally Gattuso Plumbing) is a wonderful family-owned business serving…read moremainly the Pine Bush area, including Middletown, Newburgh, and others. I just recently had them put in a new water tank and replace a sink p-trap and trap arm that were in dire need of repair. Amy, who works in the office and takes the calls, is always friendly, professional and courteous. Will was on time, diligent and did a neat, excellent job. I had to give them a ring a day later because one of the pipes drawing water into the home had become slightly dislodged. Will came right out on moment's notice (on a weekend morning when the office is usually closed, no less) to tighten up the pipe connector. I'm happy with their focus on good customer service, even at inconvenient times. Of course, I will give them my future business, as well as speak well of them to others. Great family, great service.

Charged me 2-3 times more than they should have for the jobs done. Yeah they came quickly after I…read morecalled them but that makes sense that they wouldn't be busy since the prices they charge are outrageous