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Aquarius Master Plumbing & Heating

5.0 (2 reviews)
Closed • 7:00 am - 4:00 pm

Services - Aquarius Master Plumbing & Heating

Plumbing inspection

Plumbing installation or replacement

Plumbing repair

Aquarius Master Plumbing & Heating Photos

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4 years ago

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T.Webber Plumbing, Heating, Air & Electric - Pipe installation

T.Webber Plumbing, Heating, Air & Electric

(224 reviews)

Very quick to respond and follow up. I would not hesitate to use them in the future.read more

Moved up to Rhinebeck in 2020. Had T Webber install a new boiler in our home for $16,000. Over the…read morenext two years 3 heat exchangers had to be replaced all under warranty from the manufacturer. But for labor to install the first I was charged over $2,000. The 2nd and 3rd no labor was charged. Now in for $18,000 the boiler breaks down again in December, 2022. T Webber can't find any parts from their suppliers to make the repair. They call the boiler manufacturer and ask about the needed parts. Manufacturer replies "they have none of the parts in stock. The parts are on back order with no known expected delivery date provided." T Webber offers to provide electric heaters. I decline. Clearly the boiler is defective. If it was a car it would have been taken back under the lemon law by the dealer. T Webber "generously" offers to sell me another boiler and provides some allowances to reduce the price to $14,000. In the middle of winter I had no other option but to purchase another one. I try calling the installation manager numerous times, leave messages and get no return phone call. Ended up suing the boiler manufacturer and T Webber. The manufacturer and I resolve the issue out of court. I speak with the attorney representing them and ask if they would settle out of court. He brought the matter to them. They offered a two year premium membership and $2,500 in future repairs. Reminder; I'm in for $32,000 for boilers in 2.5 years. I countered with $7,500 in other future repairs (plumbing, electrical etc) and free maintenance of the 2nd boiler for as long as I reside in my home. Called the attorney multiple times for a counter offer. He hemmed and hawed, made some excuse about their reviewing it. No offer came until the trial began. The judge threw out the case due to faulty service of the summons. This is what you deal with when you do business with T Webber. Aside from that any parts they supply you is triple the cost of the actual price. Find somebody else for your appliances and repairs.

Aquarius Master Plumbing & Heating - plumbing - Updated October 2026

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