I called him for service and he said, "maybe I'll call you back." He never called back or followed…read moreup. Horrible customer service.

Robert Hunter is by far the best Plumbing Heating & Cooling around!…read more He was quick to respond and had same day service. Gave an honest assessment of my situation and was beyond fair in pricing. I found my new AC guy! Thank you!

Lou is great. He accommodated our schedule, diagnosed and fixed the issue quickly, and charged a…read morefair price. Everything was upfront, fair, transparent, honest etc. I can't recommend him highly enough

We called Lions for an estimate to replace our heating system. Luis was responsive, professional,…read moreknowledgeable and helpful. We decided to go with another company through no fault of theirs. I would highly recommend getting a quote from them.

We had a backup that caused a flood in our basement. They came out and cleared it. They were very…read morehonest, reasonable in price and extremely professional. We were very happy with their service and would highly recommend them.

On a weekend, we had an emergency with both of our toilets backing up. Trevor diagnosed what was…read morecausing our clog in a New York minute after 2 professionals hadn't seen what was in front of them. He was polite, communicated with us throughout the repair, and the charge for services was perfectly reasonable.

We called WK to eval an AC unit which was not working. I was advised to turn the unit off in case…read morethe coils were frozen so the tech could work with the coil if necessary. I followed their advice. When the tech got to my house about an hour later, the ice had melted and dripped onto the furnace. The tech said my FURNACE was ruined and I needed a new 8k one! He took pix of the water and said "the whole thing is rusted" ( How does something rust in an hour??) Now our furnace was only a year old- under warranty- and we needed to get a second opinion. We called another company who fixed the problem for $100 and a new thermostat for $30. The second company said although there was a little water it did not cause the problem. Water had nothing to do with the problem. Problem was that my thermostat was not communicating well with the system. We also needed a new "board." This was under warranty. The entire system is working perfectly. WK is charging us $180 for the service call! We have received emails asking when we will go forward with the replacement!!!! We called WK today and spoke with the service manager who stood by WK's very incorrect evaluation. We feel that our reasonable complaint fell on deaf ears. WK was full of excuses. Watch out!!!!! NEVER AGAIN!!!!!!! We will pay their bill but with protest.

I called WK Mechanical to fix and possibly relocate my AC unit, which was in a hard-to-reach spot…read more Instead of diagnosing the issue, their tech spent less than 30 seconds looking at it, then called his supervisor John on speakerphone--caught on security camera--discussing how to push me into buying a brand-new system. Despite my clear request for a repair or relocation (with photos and context provided in advance), they assumed I'd agree to a full replacement just because other companies had turned the job down. There was no real inspection, no testing, and spending less than 30 seconds just visually inspecting it. They were CAUGHT ON CAMERA discussing my predicament and stated because other companies said no, they were willing to bet i would go for a new system. I made it clear this was urgent--I have a newborn at home and need working AC for health and safety reasons. They ignored that completely and treated it like a sales opportunity. I've since confirmed with other HVAC pros and the manufacturer that the unit could have been repaired. WK Mechanical didn't come to help--they came to profit. Unethical, unprofessional, and caught on video. Avoid this company at all costs.

Called back with in the hour. Was at the house with in an…read morehour after phone call. Explained everything he was doing to my husband. To his time checking everything. Then came to me and explained everything. Was professional in answering my questions. Price was less than I thought it would be.

Great service. Steve and other technicians were so great, knowledgeable and professional. Had an…read more"emergency" and they provided great service.

Called and spoke with Seth (owner) directly and he made a point of providing a visit that day for…read moremy very leaky HW heater. It was a small issue and he diagnosed & fixed the issue pro-bono and just advised me to get ready to replace a part he advised was likely going. Restored my faith in humanity that there are still honest, helpful people in this world. Expert Mechanical has got my business!

Project: Water Heater…read more I called to set an appointment. They came promptly. Performed the removal of the bad water heater and replaced with a new one very professionally. Job completed without hesitation in about 35-40 minutes. They cleaned up after themselves. Price was as expected not through the roof like other company's quoted. I would recommend them and will be using them again if needed in the future. Very pleased. Thank you

We had an electrical issue in one of the bedrooms and one of the circuit breakers in the panel. We…read morereached out to American Eagle Electric to do the repairs. The tech changed the circuit breaker and an outlet that caused the power outage in the bedroom. It turns out that in repairing the power outage the tech caused all the smoke alarms in the house to not have power due to him cutting the wires in the outlet and capping them off. That's very disturbing that wires were cut with no knowledge of what those wires were connected to. The outlet was not replaced as we were told. It was rigged with electrical tape to get it to function. I called another electrician to double-check the panel and the outlet because none of the smoke alarms worked. Thank goodness happened to our home. That was very scary to find out that our home was made unsafe due to an incorrect "repair". I surely didn't get what I paid for as in a proper repair .

Charles is very friendly and professional. They have a 24 hour service and are the best at what…read morethey do. Very happy with their service. Highly reccomend!

Had these guys come to service our HVAC system that had stopped working. Technician came took a…read morelook for a few minutes, and figured that the problem was the control board and charged us $400 plus the service call and then left. After a few weeks of waiting for the part we called to find out an update and were told that the part should be in soon but we should just replace the entire system for some insanely amount of money! I said we'd consider it if we can't get it fixed. When the part finally came in a different tech who wasn't familiar with the system returned to install it. Then we found that we still had the same problem and that things still weren't working properly. The tech couldn't figure out the problem and that he'd need to go back to the shop to look at a schematic so he charged us for the service call and installation and left never to be heard from again. When we called to follow-up we were told to replace the system or don't call them back becuase they don't want to service the system because it's too old. Yet another company who just wants to 'sell' new systems to people who have older units. Again, this wouldn't be a problem if the system was completely shot and non functioning. But these guys just didn't want to take the time to figure out the problem and fix it. Techs were nice enough but what's with these attitudes in the office? Needless to say, I was able to find someone else from a smaller local service that pinpointed the problem which turned out to be a pulled wire from a plug which mysteriously happened during the previous part installation and a bad relay. He ordered the parts and came back to install them within a week. less than $50! It was unbelievable that these guys wanted to charge me to replace my unit. It's still working a year later with no problems! Go figure! Customer beware! The name says it all!

I had a mini split system installed in 2021 by CR Wolfe and after the first year, it required an…read moreaddition of refrigerant due to an apparent leak. The tech was unable to find the leak, but charged the system and got it working well again. This happened again this summer and again it was restored briefly to working order. When it happened a third time, the service department sent out an amazing tech named Thomas who was determined to solve the problem once and for all. Thomas worked diligently much of the day, found the original problem, but continued to test to prove that it was the only problem! I had paid for the previous calls, but when Thomas found the problem it was clear that it was an installation error and reported this back to his supervisor. Now comes the part that separates this company from so many others; when I sent a letter requesting they consider refunding my previous service charges, the management agreed and promptly send a check for those charges. This fair, customer first attitude is so rare in these times and has made me a great fan of CR Wolfe (and their amazing tech Thomas!) WELL DONE! Bon