Thank you Cameron!…read more Came in to the store cause I needed shoes for vacation. I'm told minimum of 20k steps a day and for someone who clears 6k at most on regular days this trip sounded daunting. I briefed Cameron on my concerns and after some basic question and a foot pressure analysis by the machine he brought out a parade of sneakers! He patiently waited for me to try on and test 16 pairs of shoes maybe more... asked questions about feel and fit for each pair - swapping insoles bring more shoes as we narrowed down what would work best for me. The shoes I got were expensive but it didn't feel that way - as this was better service than Nordstrom or Disney!

Today was my first experience at Lucky Feet, I been having severe foot pain and didn't know exactly…read morewhat Lucky Feet was about. I was so fortunate to get Armando as my sales technician he was so patient and very clear for me to understand. He also was kind and very experienced with all the products in the store. He explained in detail how my feet were and what I needed. He set me on the foot machine and noticed I had some pressure problems. I bought insoles and a ball to massage my feet. I can't wait to go back and get a pair of Hokas I truly hope I get Armando again. He even let me know I can call in anytime for advice and questions. Phenomenal experience!

Another new addition to Asian American Expo, Sneaker Expo!…read more Entry tickets to Asian American Expo, also gave entry to Sneaker Expo along with K-Play Fest and Anime Impulse! This event took place at the same time at exhibit hall 8. For their first year running, it was very impressive that they took over the entire hall and that they had a pretty good crowd going around. To be honest, I am extremely far removed from this kind of culture, but it was still neat to look around. There's lots of, of course sneakers and shoes, of which I assume are high quality and highly sought after and lots of trendy street fashion style clothes. Lots of vintage and anime collaboration clothing which was really neat. Loved how the vendors would decorate their booths as well. There were some cars at this hall, a place to shoot some hoops, and a trading area for shoes too? Perfect if you're a sneaker collector. I didn't think I'd get anything for free here, but I got a free lighter. Nice, thank you ! I also thought it was super funny, but I immediately got hit by a huge wall of vape juice/weed smell entering here haha. Vibes are on point!

It's been over a decade since I've shopped here but I walked out with multiple pairs of shoes and…read moresome cool Dodger gear. I would post it but you're going to have to come in and look for yourself. Great deals, great customer service!

As much as I love a good deal. Coupons. Rewards. Even customer service in store. It needs some…read moreimprovement. A defective shoe should NEVER be been given. Then I have to contact Customer Service myself due to the false information I'm provided that I can exchange the DEFECTIVE shoe at any WSS location. WRONG! Since it was an ONLINE store-pickup order. It must be processed online and shipped back. What a hassle! I appreciate the worker who went outta his way to look for another pair in my size in store. But giving me false information was such a waste of time and gas.

This place has really great customer service!…read more I just want to say Thank you for all the great service and help. Very helpful in holding a pair of shoes for my dad. This location was the only one that had them in his size. very grateful. And to the girl over the counter, Thank you for all the great information about saving on our next purchase. I'm just sad I lost my receipt :( Not sure if I can still get a copy being that it's been a few weeks since the purchase. But Thank you again!

This store is ridiculous. I can't believe they are still open. Cashiers don't know anything.read more

Nice to find a local shoe repair place. It is a dying art due to disposable shoes(rubber soles).read more

Customer service lady took a look at my backpack and said they couldn't do anything. Really? Isn't…read morethis exactly the kind of thing you do?

I created this account so that I can specifically respond to an incident that occurred at your…read morestore today because I don't yelp. In response to the account that ive been accused of having entitled the "foodie girl" p. The person is a coward because they don't even have a picture of themselves. (P.s. if that were my account I wouldn't be able to create a new one with the same IP address) If I had a word to say to you I'd say it flat out and that's just what I'm going to do here. I don't hide behind a computer. I don't do long drawn out social media posts, but in your case I'm going to have to. At this point after today even if you decided to believe me I wouldn't ever step foot back in your store because you clearly displayed your true character. You were looking to be right, even when you know you're wrong. That's what we call pride. I have been going in to take cookies, purchase items a couple of times and passing through your store for years and established a great reputation for myself and I not once have had bad words to speak of your business. Just today before even going to your store i told a friend to support your business. Today I was accused of writing a review that I DIDNT write.I began going to your store because it was close by and I wanted to support your business. I struggle with even driving through Claremont so me going back to your store was a huge step for me. The day of the raffle I lined up like everyone else, but I was the least of the ones complaining. Lines and money being spent were to be expected. I could care less if I got the size for the RSVP because the pair of shoes were for a kid I barely knew in my class, so whether or not I got them I could care less. I planned to donate a toy regardless of getting the size because its something I do every year, so getting a raffle ticket was something for the guy in my class. Today I didn't care about some Jordan's, I cared about clearing my name. But for someone to take the time to pretend that I won a raffle to get me in your store in front of your customers to try to humiliate me was very vindictive and unnecessary. If you knew my character,which you clearly don't, you'd know I could care less about Jordan's. I only get the colors that I think are nice and I don't even collect them like that. I don't own a pair of 13's and I don't shop at Shoe Palace. My life isnt consumed with sneakers. I sat and waited patiently and you had several others that you asked to step aside and I overheard them talking about how pissed they were, even before we got in. I told the guy behind me to be patient because you were doing the best you could. That's my character. As i sat there i began to get anxious because i saw an old coworker and had to get out of the area because i couldnt breathe. Once I left I told myself I didn't need those shoes, and began to think they looked like elephants feet, and went on with my day. If I got the RSVP then why would I go through the trouble of sending my cousin to pick up the shoes for me? Why would I even show my face in your store after "writing" such a horrible review? Thats a bold move for anyone. I feel that you singled me out because I'm the only one you decided to remember telling to step aside. You "cutting" me off from your store doesn't hurt me because I won't be able to purchase things from you. It hurts because it was the one safe place in Claremont I could still go to. I honestly wish you guys nothing but the best in all that you do. If you only knew the power that i possesed and the things I could say, but instead I forgive you for that scene you made today because the kind if God that I serve isn't a hating God. You should be careful with the way you speak to people. Be blessed.

Don't waste your time entering their online raffles. They will take your money and not send the…read moreshoes

I hadn't heard of this place before and it was recommended to me by my physical therapist. I…read morestopped in today after a quick trip to Trader Joe's since it's just down the street. I stopped to see what kind of shoe insoles they had to offer since I am dealing with foot and back pain. I was instantly greeted by a young man named Finn. I received excellent customer service and I was really impressed with his product knowledge. I walked out with a pair of inserts for myself and picked up a pair for my husband. I will definitely be back to purchase more inserts if these work out for my everyday shoes and I will definitely look for Finn to help me out! Don't underestimate his youthfulness. I am glad I didn't. BTW 25% off Memorial Day savings til Monday on those shoe insoles.

We heard about this place from our acupuncture doctor. My husband and I have feet issues due to…read morediabetes. We walk a lot at Disneyland, so we need a good pair of shoes that will give us the support and cushion for our feet. We drove up to get our feet evaluated on their machine at the store. We were greeted as soon as we walked in. Finn helped us today and was amazing! He was so patient with us and is so knowledgeable. The evaluation for both our feet were shocking and interesting. They do email you the full report, so you can have it for your record. I love that they are not pushy or rushing you to make a decision. They also do price match if it's the same shoe. Unfortunately, they didn't have the shoe size and color on the shoes we wanted. But we did end up getting a pair of insoles that Finn told us about. Hopefully, this will give us more cushion and stability with the shoes we have now. We highly recommend going to this store and seeing Finn if you are needing to find a good pair of running or walking shoes. We will definitely be coming back here again.

My kids needed shoes very badly, I didn't feel like going to a large retail store just to buy…read moreshoes, I wanted to be in and out within a few minutes since it was a Monday evening. I searched for shoes on Yelp and came across this place that's so close to home. We gave it a try since it was so close, mine you it was close to 8 pm. We went in and it was 2 workers, the younger person came and helped us with so much effort! It's like her very mission was to find the right shoes for my kids with a huge concern of making sure they got comfortably for them which I truly appreciated. It was no bother at all to get different sizes and brands and that made me feel at ease. We bought 3 pairs of shoes with ease within 20 minutes, no stress or haggling and much needed help! To top it off, they have a spinning wheel to see if you win one of their prizes which I was not expecting at all, that was pretty cool! All in all, great experience, will come back for future show purchases!

It was my first time at this store. I called ahead of time and they confirmed a size and specifics…read moreI needed. They have a large amount of sizes for other shoes. Friendly staff. They speak English and Spanish. With every purchase you get the chance to potentially win a new pair of shoes of equal or lesser value, a soccer ball, and other goodies. Good prices overall. Sass

Shoe donation time! Every time you visit you get 50 points and with 100 points you get a $5 reward…read more What a great way to give back to the community. First time coming to this DSW location and the staff are very friendly. They greet you when you enter the store and ask if you need help. Since my transaction was easy I just gave them my phone number and got my points right away. There are current sales right now and items with a green do is 50% off. So my shoe donations can be used on anything including clearance items. This makes it a super great deal. Took my time browsing for some new boots for Fall weather. They have new items in stock and if you don't find it in store you can order it to ship to your home or to the store for later pickup. That's why I like coming to DSW. Always a good time.

This is a very large, clean, well-stocked, and well-managed store…read more Sales representative Sylvia is AWESOME! During my recent visit, she was very friendly, welcoming, helpful, and a true professional. I wanted a pair of Cole Hahn shoes I saw on display. Unfortunately, my size (13) was not available in the store. Prices here are very reasonable, and customers can expect to find a mix of name-brand and off-brand shoes. I was truly satisfied with my shopping experience. Sylvia went out of her way to locate exactly what I wanted and placed an order for me. The shoes will be delivered to my home free of charge in a matter of days.

I was looking for the perfect footware to accompany my bridal guest outfit. DSW did not disappoint!read more

I love to shop for work shoes, party shoes and everything else…read more Sometimes it is hard for me to find the perfect size. Not all shoes are created equal. Service is helpful when needing the specific shoes. I love it when they can ship it to your house. One of my favorite perks at DSW is donating gently old used shoes. You can donate a bag of shoes a week. You will earn 50 points. Once you received 100 points, you are entitled for $5 towards your new shoes. Woohoo! You can save up to $20 on any purchase. Great customer service and friendly staff.