I've come here with my aunt now twice and on both occasions, the facility has been clean, tranquil…read moreand service immaculate. The quality of each service that you get whether it's nails, facial or massage are done well with time and care. I will keep coming back!

This place is nice, they are on the pricey side too. I came here to get a pedicure and did enjoy…read moreit, but personally I would only go back for the spa services like a facial or massage, if I wanted to get my nails or feet done I would definitely go to there Woodbury location. I do prefer that one but still overall a very solid experience.

I frequent this lovely space and even have a monthly membership. It has an amazing vibe and I love…read moreusing their communal salt cave, made up of 6 tons of salt and even has a waterfall. I feel rejuvenated and relaxed after each session. They also offer yoga, reiki sessions, massages, and a lot more, and have spiritual items for sale from crystal, oils, jewelry, and beyond. I booked the signature massage recently in the salt room and it was such a wonderful, relaxing, tranquil experience. I was cocooned in a cozy blanket on a warm and comfortable table as the masseuse worked her magic with essential oil and even hot stones. I can't wait to go back.

Took a yoga class here in the salt cave and it was so relaxing! It is beautiful inside. They have a…read moresmall store setup when you enter with amazing goodies like crystals and candles. They offer massages here too and I will be back to try one!

Beware of this business! I booked a teen facial online for…read more$129.99 and without my consent, they decided to "upgrade" my 14 year old facial. I was hit with an upgrade charge ,plus a "$10"gift card I never asked for and never got! When I went back to ask to be refunded, they only refunded the gift card and said it was a mistake! They never answer the phone and they are very pushy selling their creams . DISHONEST AND GREEDY ESTABLISHMENT !

I had a wonderful experience with James. He was extremely attentive and was able to pinpoint my…read moreproblem areas right away. He displayed great professionalism and I would love to book with him again. I've knocked off one star due to the ambience. I could hear so much going on around me outside of the room.

Huromi is wonderful! She helped me get started on my laser treatment for some stubborn facial hair,…read moreno pressure, just great service!

Place feel relax and clean. My girl got the facial today…read more She love that place. The staff are friendly.

The massage was nice but the woman in the adjacent space was very noisy...unfortunately there sound…read moreproofing is. On existent making my time uncomfortable.

Went there for a couples massage after making an appointment. No one to give us massages, and the…read moreowner plainly lied that our appointment was an hour ago. Did not look hygenic at all! In fact, looks terrible. Will get my money back.

Maria is a first class massage therapist and I am feeling great after this morning's visit…read more Thanks Maria and the Red Hots team in Roslyn! - Harriet

Mediocre experience overall. My mom is a professional massage therapist, and because of my…read morescoliosis I've had many massages over the years at different spas, so I have a good sense of what a quality therapeutic massage should feel like. Unfortunately, this was not it. The massage itself was far from relaxing. I had to ask Maria multiple times to ease up because several techniques were genuinely painful rather than therapeutic. Instead of leaving relaxed, I left tense and uncomfortable. What made the experience even worse was the checkout process. This massage was a birthday gift from my friend and had already been fully paid for in advance. Despite that, I was initially told I owed the full balance. After clarifying that it had already been paid, I was then asked about gratuity, which my friend had also already authorized. The interaction became awkward enough that I ended up putting an additional charge on my own card just to get out of the situation. Any relaxation I might have felt was completely erased at checkout. I won't be returning, not even if it's another gift.

Amazing is not even a strong enough word for the massage I received. It wasn't just a message it…read morewas healing. I left feeling like a whole new person and the feeling carried me throughout the week. I promptly made a follow up appointment and I'm now a regular. Estrella is a true angel and anyone would be lucky to have a session with her.

I purchased this Groupon before the Covid lock down began. I was worried because the expiration was…read moreduring quarantine but I can not express how accommodating and professional Estrella was about this. Groupon granted an extension till 2021 but Estrella still was willing to take clients if it had expired regardless. Great first impression! Making an appointment was easy and quick. She was detailed in the process and was speedy in sending me a confirmation email and list on what to expect and how to prepare for my colon hydrotherapy. Upon arriving the location was safe and accessible with private parking. Estrella immediately checked my temperature and this establishment requires masks which I loved, ensuring everyone's safety. The next step was going to the massage room where I filled out an intake form about past medical history/ bowel movement history. Estrella really takes time to listen to her clients and learn about their history. I loved how caring, knowledgeable, and easy she is to be speak to. She makes this experience calming and not awkward. She has you watch a brief video on what's going to happen and how your whole digestive/colon works. She's an expert in this area and put me at ease; especially since this was my first time. ( 30min or so) For the actual session Estrella took me to the therapy room and explained the insertion process. The room was extremely clean. She used new sanitized products for each client. She does not make this seemingly awkward process weird at all. Once I was ready she explained how I would me feeling and constantly was checking on my comfort/safety. (30-45min or so) Once the session was over I was washed up and Estrella brought me back to the massage room. Here she reviewed again after care instructions and gave me some ozone water free of charge! (look up ozone water & it's amazing benefits!) Overall, I had an amazing experience. Estrella really cares about her clients and I did not feel she treated me with less respect or worth because I came with a Groupon. She offers other holistic services which I love forward to trying. Thank you Estrella for this AMAZING experience. I can't wait to be back!

I have contracted with Massage Envy franchises personally and professionally and always had a good…read moreexperience. But BUYER BEWARE with the PORT WASHINGTON location. 6 months after my personal massage contract ended (and I signed in writing that I was not renewing) they randomly started charging my credit card for a reactivation fee and for monthly massages. Months later after countless calls /emails I have received apologies and promises from the Port Washington Massage Envy but no refunds. I have heard others have the same issue. Use another Massage Envy location.

I've been a member at this ME location for 15+ years and never had an issues under the previous…read moreowner/management. While enroute to my ME appt that I left work early for, bought my LIRR tickets and was currently on the LIRR train, ME called stating they had to cancel my appt. At this point I'm within 2 hours of my appt. I totally understand that things come up at the last moment (I get it). The policy is if a customer cancel within 24 hrs of their appt, they are charged 50% of their service (ok) but my question was, if they cancel on the customer within 24 hrs or in my case less than 2 hrs, what then? What are they going to offer for my time, money and the frustration of speaking with multiple ME members with no end results! At least a free add-on, something for the inconvenience. I was told that management will contact me within 24-48hrs. It's now going on 72hrs. Both my husband and I will be cancelling our membership and will be taking our business elsewhere!!!!!!!!! My complaint here is with Management and NOT the Therapists (We LOVE THEM)!!!

This place turned out to be totally different than I thought. I went with the aim of going to a…read more"foot spa" and more specifically to the location by Dominos pizza. However when I couldn't nab a spot in the lot I ended up parking in front of this place also with an awning called foot spa. I asked the prices and found out this was $50 for full body. I wasn't thrilled considering I came out for the $28 full body a few doors down. But whatever I said sure! So to start off you get a private curtained section and it's not group setting. You do this massage actually clothes off. She legitimately gave me a full deep tissue massage that was no joke. I left quite happy and surprised at the outcome. Sure I'll be back. The best part about a place like this is that you can just walk in when you have aches or soreness. Spas require such notice. How do I know if 2 weeks from now I'm going to be sore?! Walk on in here and your muscles will be happy.

I had bought a Groupon that clearly says 60 mins massage. I walked into the establishment and a…read morelady directed me to the room where I was going to get the massage. I got undressed and laid on the table. With the curtains not even fully closed she proceeded to ask me about payment. I told her I bought a Groupon. She said she had canceled Groupon yesterday and was not going accept it. I am here showing her that it clearly says 60 mins and was really not my issue that she canceled Groupon yesterday. She said she can only provide 30 mins of service. This place is a rip off and are not true to there words. The ladies there do not speak English, accept for one. I had no choices but to take the 30 mins because I do not live near by and I was undressed already. Will never go back.

From the owner: New Opening!! Time to relax your body and mind hereread more