Clean & relaxing environment. I had a combo massage and it was great. We were able to walk in…read morewithout an appointment. Sometimes you can hear outside noise but it was overall quiet.

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My daughter was in need of a massage and I recommended she go to Kneadz Work. I had read reviews…read moreand asked her to make the appointment. She went last night and had her first appointment with Jeremiah. She has chronic pain due to depression, anxiety, and a variety of other health concerns. Jeremiah set the tone by asking what her goals were for her massage, and allowing her to completely feel whatever she needed to feel while he worked on her pain through out her body. She spoke highly of the facility, the staff, and the care that was taken on her visit. I want to thank the staff and Jeremiah for having my daughter in such good hands and care. The trust this establishment cultivated with her was enough for me to know they care. Truly care. I'll be making an appointment for myself in the near future as I myself have fibromyalgia and deal with a great deal of pain myself.

I've had plenty of massages before and honestly most of them feel the same...a routine,…read moresurface-level experience where they just go through the motions. Lily is the complete opposite of that. She doesn't just massage you. She studies your body while she's working and somehow finds the actual source of the pain, tension, or imbalance instead of just rubbing where it hurts. There have been so many times I walked in with neck pain or lower back tightness, and she traced it back to completely different areas that were causing everything to flare up. That's what separates her from everyone else I've been to. Nothing feels scripted or routine. She tailors every session to exactly what your body needs that day. You can tell she genuinely understands muscle tension and body mechanics on a deeper level than a typical massage place. I see her once a month now and it's become something I genuinely look forward to because I know I'm going to walk out feeling like my body got reset. Not just relaxed for an hour...actually better. This is real therapeutic body work. The kind that makes you realize how much pain and tension you've been carrying around without noticing.

My husband and I came here for a 60-minute full body massage, and honestly it was an amazing…read moreexperience. The price was very reasonable -- $110 total for both of us, which came out to about $55 per person for an hour. I deal with a lot of upper back and neck tension, so I was really looking forward to this. Kevin was my massage therapist and he was fantastic -- he really worked through my knots and checked in at the beginning to make sure the pressure was right. I asked for deep pressure and he delivered. My husband had a different therapist who was just as attentive and also made sure he was comfortable throughout the session. We both felt great afterward -- completely relaxed and basically like Jell-O. I was a little sore the next day, but that was expected considering how much tension I had built up. It honestly felt like real work was done. 10/10 experience and definitely recommend, especially for the price. We tipped $40 total because they truly earned it. We'll absolutely be coming back, probably at least once a month.

I've been coming here for almost 2 decades, which is why this is really disappointing to write…read more This place used to be something special I recommended it to everyone I knew, even family & friends visiting from out of the country It was always a go-to But lately, it honestly feels like the end of an era The atmosphere now feels unwelcoming, and the quality of the massages has noticeably gone downhill Most of the original masseuses who helped build this place are no longer here, and it shows you're not paying your masseuse enough so they depend on tips...which brings me to my next point What really stood out to me this last visit is the tipping pressure Its getting out of hand There's a sign rating tips with faces: $10 $15 $20 and it creates an uncomfortable experience that takes away from what should be relaxing After my Half-assed massage I handed over my $20 tip and i politely asked for her name so I could thank her properly she ignored me, put on the fakest grin I've ever seen and walked away It's frustrating to see a place I supported for so long fall off like this.. the prices continue to go up quarterly but the massage quality goes down..make it make sense I truly hope management and the employees take a look at what's changed, because right now, I can't confidently recommend this place anymore I walked of there with even more stressed than when I walked in. I hope today was just a blunder. I will give it 1-2 more chances but idk when For now It's been good but this is goodbye

First time at Gentle Crane Wellness Spa and it absolutely won't be my last! I've been looking…read morearound for a massage place/therapist for the past year and have tried a handful in the area and I will say that this place is my new favorite! From the start, making an appointment through Jenny was a great first impression, she's very polite and answers any questions you have, and makes the sign up process very easy. For your first appointment, you need to come 15 minutes early to fill out a medical history form to ensure there's no contraindications to getting your treatments, I appreciate this as this can prevent allergic reactions or other medical concerns. The receptionist was very nice too! She was helpful and honest and did let me know of some specials they had. I asked for a 80 minute custom machine and added a scalp detox (extra $20) and harmony bliss treatment (extra $26) with Himalayan salt rocks which is included into your overall time. Although the add ons can make a hefty bill, I totally thought it was worth it! My massage therapist was Ashley, she's very sweet and very skilled! She can tell where your aches and pains are and you can tell she puts extra effort into those areas. I asked for an emphasis on upper and lower back and she did absolutely awesome helping me with my pain and tension using pinpoint pressure and direct targeting was great. The scalp detox felt really nice and was a nice head scrub as well as using a gua Sha tool to gentle scrape the scalp, the coconut oil smelled very nice. I probably wouldn't do this one as often but the harmony bliss was what it states--blissful. It might be the cold weather but those hot rocks with a little bit of grain really had me relaxing and it felt exfoliating as well! I was worried about being cold due to the weather but Ashley was wonderful at keeping me covered and the heated bed is hugely appreciated! The spa itself is clean and very quiet. Great music and despite there being 2-4 other guests during my time there, I never heard any of them during my massage. Next time I come in, if those promotions are still around, I'm definitely going to consider purchasing a package. They take cash and card and if you give gratuity via cash they offer you an envelope to put it in for your therapist. Thank you Jenny and Ashley and all of the staff there for a wonderful experience!

Absolutely unfortunate experience, especially for my first time here. My husband surprised me with…read morea massage and spa experience for Mother's Day, and I was beyond excited to finally get pampered before delivering my second baby in just three weeks. I had heard amazing things about their prenatal massages and read all of the wonderful Yelp reviews, so I had high hopes. I arrived 15 minutes early as requested to complete paperwork before my appointment. To my surprise, immediately after I finished filling everything out on the iPad, I was informed there had been an emergency cancellation involving one of the massage therapists. Of course I was disappointed, but unfortunately that was only the beginning. The manager approached me apologetically, but then explained that because it was Mother's Day, they were fully booked and essentially expected me to decide what to do next. I remember asking, "What do you mean? What would you like me to do?" She offered a 20% discount on the gift certificate my husband had purchased and suggested rescheduling me for the following Saturday, assuring me that she herself would personally do my massage. At that point, I agreed because I didn't want to let the situation ruin my day. The front desk staff also reassured me, speaking very highly of the manager and saying she had over 10 years of massage therapy experience, had worked at the Ritz-Carlton, and that everyone absolutely loved her work. That made me feel much more comfortable and reassured. Fast forward to the rescheduled appointment: I was looking forward to this massage all week, especially as a very pregnant woman who is about ready to pop. Then my husband received a text saying my appointment had been changed to Sunday instead of the Saturday we had originally scheduled. They had somehow mixed up my appointment. At that point, my frustration was through the roof. After already experiencing a cancellation and rescheduling issue, having my appointment changed again felt incredibly unprofessional and disappointing. I was so upset that I had my husband go inside and speak on my behalf because I didn't want to react emotionally or say something out of frustration. Overall, I'm extremely disappointed with my experience. I understand emergencies happen, but repeated scheduling mistakes and poor communication made what was supposed to be a relaxing Mother's Day gift turn into a stressful experience. As someone about to welcome a baby any day now, I was really looking forward to this time for myself. I truly hope they improve these issues in the future because based on my experience, I unfortunately would not recommend this establishment.

Had the best post-op lymphatic massage with Yolie. Definitely recommend her hands down. I will be…read morereturning to complete the rest of my lymphatic massages.

Yolanda is a very talented massage therapist. I had a lymphatic drainage massage with her and it…read morewas the best massage I've ever had. I could tell that she is very knowledgeable and knows exactly what she is doing. I did not want it to end and could not book my next appointment fast enough. Highly recommend her.

Massage envy who??? Will not pay their overpriced massages…read moreagain when there are places like Sakura spa. Got in right away and got an amazing massage and foot massage for $60.

Yoyo is a truly gifted massage therapist. Her deep tissue will flatten you like a pancake, your…read moreback will crack in all the right places, she'll do everything right and give you a nice stretch. She does exactly what you want in your massage im super greatful it's always the best experience shoutout to the spa people because they will accommodate even at later hours. I always love the experience.

Great massage, they squeezed us in last minute and the massage did not felt rushed at all. She knew…read moreexactly where I had some issues without even having to tell her. Would definitely come back again!

Best massage business in town!!! I stopped wasting time and money trying out places. The…read moreinconsistency, disrespect, and hassling has turned me away. Ever since I found this place, I make sure it's apart of my routine to help with my chronic pain and sciatica issues. I will continue to support this small business. Finding a a good masseuse is plentiful unlike the other places. Thank you Holly!

Clean and comfortable place with friendly staff. The massage was great and helped a lot with my…read moreshoulder and back tension. Very relaxing experience and I'll definitely be back.

Great prices and great massage, I have been going for a while now and love that this place is close…read moreto the gym! I have had a massage from Leo and Jack before and both are great!

Almost dont want to write this review so i can gatekeep this place! But this place is too good to…read morenot write one. I'm an explorer and i tried many massage places in the inland empire. From some near rancho cucamonga to west covina/pomona and ontario, but this one remains one of the best one and it happens to be closest to home. The masseuses are mostly female from what I've seen and they speak Chinese and english! They let you choose what pressure you want from light, medium, and hard. Of course you can ask for more or less strength during the massage and they encourage it! They checked in on me during the massage to see if I was okay with the pressure and despite it being abit too hard i loved it because i wanted to become a flexible noodle afterwards so i asked them to carry on and they did. My bf got medium and thought it was the perfect amount of pressure BUT he wished they focused on his legs more than his back. So after the AMAZING session we asked if it's possible next time to request to focus on one part more than the other and they said YES OFC! Enthusiastically. We gave a decent tip and became loyal customers of this place. No need to search further yay!

I used to like coming here - the massages were great and the masseuses were generally friendly…read more But for the past year, there's been a marked change in massage quality, customer service and management practices. The staff is rude, rush through the massages with minimal effort but are anxious to get a tip and move on to the next customer. Not cool. Have not been happy with the service and the treatment. It's not worth coming here anymore from where I live in South Corona. Will be looking for other massage options.

I went today with my wife for her birthday and got a 90-minute deep tissue massage from Diana. I…read morecould feel the knots being released one after another. I was so relaxed that I ended up nodding off a bit once I was on my back. Our next massages will definitely be here! --------------- My 90-min massage with Amorette was exceptional. She really listened and paid attention to my needs and wants. This place lives up to the amazing reviews and I would love to come back!

Just had one of the best massages I've ever had by far with Amorette. I had a 60 min medical…read moremessage and every minute was smooth as butter - 60 mins blows by. Splurging for the 90 min session next time - worth every dollar. There was cupping included with the medical massage! It was interesting but it was my first cupping experience so I'm not sure what to expect from that yet. Loved the medical massage! I've had a deep tissue massage here as well with another therapist and the pressure was insane. I was sore for a few days afterwards but the tension in my shoulders and upper back really improved. Which has never happened before for me with a massage. I work behind a computer all day and commute 2+ hours in traffic daily so any relief in those areas is aces in my book. The office and therapy rooms are clean, have ambient lighting and calm music. Front desk staff is always welcoming as well. I always forget to bring cash so the options to Zelle the tip is brilliant. Will 1000% be returning. Thanks Knotted Up! So glad you're in the area.