Cory is among the best when it comes to communication, customer service, and standing behind the…read more he sells. I would highly recommend.

From the owner: Yuncker Marine is family owned and operated, since 2005. We provide sales, service & parts for your…read morenew & used boats and outboard motors. Our expert mechanics are trained to repair most makes and models. We're here to serve you with high quality workmanship and affordable services. Our goal is to make sure you are able to have fun during our warm Michigan summers.

I called Acme and told them I was changing my tige switch tranny from a 1:1 to a 1:1.49, AND I…read morewanted a larger diameter prop. They sent me 3 props to test. I got the props, took boat and the appropriate tools to the lake, Put 1st prop on, dropped in the water, tested, pulled boat, removed prop... Rinse repeat. Picked my prop. Shipped the other 2 back. Was refunded quickly. I'm VERY happy with my ACME and their customer service! I've had 4 boats in the last 20 years (90 Supra Comp, 2003 Tige 20V, Mastercraft X-7, 2005 Tige Switch). Seems like I always end up buying a prop (bigger diameter, different pitch, spare, upgrade from 3 to 4 blade etc...) I've always bought ACME, very happy!

You will never ever go wrong when dealing with Lake Montcalm to fix your boat, put your boat in,…read moretake it out or to buy a boat or equipment. They are more than fair. Beyond that they go above and beyond to make customers for life. They have the manpower and customer service attitude that they will do whatever they can to make things right, right away. Most other local shops will be 3-6 weeks for repairs and/or boat deliveries (sitting on their lots no less). Bob, Bill & the crew work nights, weekends & holidays to get things handled ASAP. Whoever heard of an owner of a shop working 4th of July setting up orders, working the parts counter and delivering boats - no matter how many hours it takes? That's what happens at this business & it's pretty amazing to make customers feel so incredibly special.

I bought a boat from them. I was 100% satisfied. I would like a new one. I live in Norton Shores,…read more Michigan

Not sure I spoke with, but I called Hall's seeking help with a Bennington Pontoon that I had…read morerented. I could NOT find the gas cap/filler. It was hidden on the non-dock side of where this boat was docked. They were very helpful with both instructions, and kind demeanor. Although I was not buying anything, they took the time to help me. If I was shopping for a water craft, this experience would have me return here for sure. Thank you for your help!

Worst customer service I've ever had... Literally the worst!!!…read moreNew boat seats installed and the pontoon was delivered back 3 months late and so dirty that we couldn't use it without 5 hours of cleaning. RUN... Don't Walk...RUN AWAY!!!

What a JOKE !! We went to look at pontoons and the owner acted like we were bugging him. None of…read morethe prices were listed and he didn't know them in his head so he had to keep going back in... We ended up getting into an argument with this guy.. I told him we was buying a pontoon from it sure wasn't from him... we ended up driving to American Anchor in Newago. Chris and his team gave us great service there. And we bought our pontoon from them... Sorry Rhynard's but your service sucks... DO NOT SHOP AT RHYNARD'S !! POOR SERVICE

Erik and Brandon in Service are a great team, always very informative and knowledgeable. These guys…read moreare top notch!

This place is awful! I bought my boat 3 years ago here and…read moreit has never been right! We dropped it off in October to have factory recalls done and for them to try to figure out what could be fixed with the wiring. They haven't even looked at it and haven't fixed the recalls in the 7 months they've had it! Out of pure frustration asked to talk trade ins- I spent several hours on their website trying to find something - when we got there they said, oh the prices don't include what's listed in the description! Classic bait and switch! Unethical, lazy, and all around horrible business! I have bought several big ticket items over the years within this franchise and they have just become unbearable! So if they treat long time loyal customers this way, I can only imagine.... Not another dime from us will be spent here!

Had all the parts that I needed in stock. Service counter was friendly and helpful and gave me the…read morecorrect parts. Bonus. Prices were at MSRP so no deals.

My jet skis have gone there for 3 years...this year picked them up put them in lake and 1 didn't…read morestart...solenoid not attached just floating around..battery dead..not sure if they tested it before telling us that we had 14 days to pick up( this is May 1) told them I was picking up on May 15...would charge 4.50/ day til picked up... so got them and then this happened! Called to talk with service left message with a Glen as you can never talk to anyone...yeah you figured no response! Never go back again and if you do be warned!!!!

Great service, follow up and wonderful attitude's . Julie is extremely detailed and has a pleasant/…read morewelcoming demeanor!

Friendly service, yet it took over an hour to get me out the door for a reservation made a month in…read moreadvance. In the end they got the number to as close as they could to original quote, yet there was too much talking and not enough work. U-Haul is a nickel and dime business and they were zero help when she called them 3 times! I felt like my patience was being tested so I went into mediative state. Truck was newer, so that was good, yet there was damage that was not inspected or documented meaning if I did t catch it, I would have paid big bucks. The floor in cab was filthy. As the last person who used it moved on a rainy day. Go Penske if you have access. I drove one across country and it was great. Air ride drivers seat and very comfy.

First visit July 6: we took our spark jet ski to Spicer's because it would beep and shut off. We…read morefigured it was a sensor but weren't sure. their tech spent 6 hours diagnosing a problem and had to split the haul. Said it was spark plugs. $1100. We put it in the water and the jet ski now did not beep but now would not go faster than 32 mph. Also, they lost our oil cap and had to reorder one. Second visit July 13: they took less than an hour to diagnose a throttle sensor. This was another $400 charge. We put it in the water and issue remained the same- would not go above 32 mph which typically means it isn't firing all cylinders. Third visit July 27: when we dropped it off they claimed "this is on us". They split the haul again and claimed the connector had been bent and the fix was an engine harness for $1400. We asserted that this had to have been done by their tech on visit 1 as no one has touched that since it was manufactured. They claim it was the problem all along. Picked it up on aug. 5 the haul was still split. We got it home and we bent the connector to make it tight. The jet ski has worked perfectly since then.

After our experience with Spicer's, I would not buy from them again…read more My partner and I purchased approximately $45,000 worth of brand-new equipment from them, a UTV for around $35,000 and an ATV for around $10,000. We were cash buyers and had absolutely no issue paying for what we purchased. When we made the purchase, Spicer's was using a new payment system. We provided everything they asked for, their finance department processed it, and we were told everything went through successfully. They even told us we could pick up both vehicles the next day. We had a family emergency and couldn't pick them up until the following week. When we finally did, their driver loaded both vehicles and headed toward our property with us following him. Then, without warning, their driver pulled over on the side of the highway and stopped the delivery. We were left sitting there with no real explanation, feeling like we had done something wrong or were trying to take $45,000 worth of equipment without paying for it. Eventually we learned that one of the payments hadn't processed correctly through THEIR new system. Here is what really bothered me: more than a week had passed. If there was a problem with the payment, Spicer's had plenty of time to identify it and contact us. Had we picked the vehicles up the very next day as originally planned, they presumably would have had to contact us afterward about the payment anyway, and we would have immediately taken care of it. We weren't refusing to pay. We weren't avoiding anyone. We weren't trying to get something for free. We are honest people who had just spent a significant amount of money with their business. As soon as they told us there was a problem, we said we would go directly to Huntington Bank and get a cashier's check. And that is exactly what we did. We drove to Huntington, obtained the cashier's check and physically handed it to their driver in the Huntington parking lot. The driver told the manager he had the certified check in his hand. Apparently that still wasn't good enough. The manager refused to release our vehicles until he received a picture of the check. Spicer's own driver didn't have a phone capable of sending the picture they were requiring, so once again WE were left sitting there waiting while they figured out a problem created by their own process. To make matters worse, part of the urgency apparently involved wanting their employees to get home early for the Fourth of July. I have no problem with employees getting home to their families. But don't make your internal scheduling problem the customer's problem, especially after your own payment system caused the issue in the first place. If your system makes an error, call the customer and fix it. Don't stop customers on the side of the highway with $45,000 worth of equipment behind them and make them feel like criminals when they've done absolutely nothing dishonest. We even contacted the owner afterward because we thought he should know how badly the situation was handled. Instead of feeling like our concerns were genuinely heard, we felt they were dismissed. Mistakes happen. Technology fails. Payments occasionally don't process correctly. I can understand all of that. What I can't understand is treating good customers this way when they immediately did everything asked of them to correct YOUR system's problem. We paid what we owed, immediately addressed the issue, and did exactly what we said we would do. Treat your customers with the same good faith you expect from them. We won't be purchasing from Spicer's again.

A tree totaled our pontoon. After a week, of looking for a replacement, we decided that maybe a…read moreboat was not in our future. Then we found the perfect brand new pontoon on American Anchor website. It was perfect and the right price (believe me, we looked at hundreds of boats, mostly used and way overpriced). The boat was within the price we received for our 2016 pontoon. Unfortunately, it was Saturday, I was in a panic that it would be gone by Monday. My husband emailed the website, wrote that we were very interested and specifically what we wanted. Tim D. called us right back, said he could do everything we wanted and that the boat was ours. He actually called us back 2 times during his night off to answer our questions. I was so relieved and excited that the boat was ours and didn't have to worry it would be gone. We went in That Monday, saw the boat, and it was beautiful, just like the photos we had seen. They made our purchase very easy and we found the perfect boat for us. They had everything installed perfectly and ready to go in a very timely fashion. Tim even helped us order the diving board and had it installed. First time we had ever been there but in the future I will always go there for our boating needs. Thank you again American Anchor, Tim and boat mechanics for making our new pontoon purchase very enjoyable. surprisingly we love this boat and layout more than our last poor boat.

I shopped all over the country, literally, online, this year for a new pontoon boat. I did this…read morebefore going to American Anchor which is near where I live so that I could bring in the lowest price I could to barter. Chris gave me apples for apples, best price right out of the gate with no bartering. I did show him my research on boats. This was in January I believe, boat is yet to be built and delivered this spring. Great experience and they earned a new customer. In addition to that, he helped price and market my used pontoon boat - sold in 45 minutes for more that I paid for it ! Yelp is putting me in Ca., what an insult, I am from Fremont, Mi. !!!!!!!!!!!!