1. Hanson Medical Group

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Arcadia, CA

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Hanson Medical Group

5.0 (1 review)

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Angela Liao, MD - Waiting room

Angela Liao, MD

3.1(92 reviews)
0.9 mi

Dr. Angela Liao has been my family doctor for years. There is usually a long wait to schedule an…read moreappointment to see her. Luckily I don't have many medical issues so mainly going there for yearly check up. The support staff has been courteous and friendly this year when I had to cancel and reschedule an appointment. Dr. Liao has excellent bed side manner. She has 10 years of my health records so when she notices something I need to pay attention to my health, she said it the gentlest way possible. I will continue to see Dr. Angela Liao for as long as my insurance allows. *she is in the same office as her brother, Dr. Andrew Liao. He is also very gentle and patient.

I'd like to share my personal feedback about Dr. Liao's office based on my recent experiences since…read moreJanuary 2026. The staff has consistently demonstrated courtesy, patience, and a genuinely helpful attitude. Every interaction--whether in person or over the phone--has been handled with professionalism and care. During a recent call, they remained patient and attentive, ensuring I received my results even though I needed to wait about six (6) minutes. Their willingness to assist and their calm, respectful manner made the experience smooth and reassuring. Overall, the team's professionalism, kindness, and commitment to patient support truly stand out and deserve recognition.

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Angela Liao, MD - Reception desk

Reception desk

Angela Liao, MD - Building exterior

Building exterior

Angela Liao, MD - It's located in the 3rd floor

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It's located in the 3rd floor

Loanne Tran, MD, MPH - Waiting room

Loanne Tran, MD, MPH

3.2(55 reviews)
0.0 mi

I've been with Dr. Tran for many years, and I normally don't spend time writing reviews. I recently…read morecame across her Yelp page while searching for her address and was genuinely surprised to see her rating drop. It felt very unfair, and I wanted to share my experience. It is always a pleasure to see Dr. Tran. She has consistently been patient, attentive, and respectful. I tend to have a lot of questions, and I usually do my own research before appointments because I know she is busy and other patients are waiting. That mutual respect goes both ways, and she has never made me feel rushed or dismissed. What I value most is how she explains my health issues. She takes the time to explain the underlying reasons, not just what to do or what not to do. That approach helps me truly understand the situation so I can make informed decisions. Many doctors simply give instructions without explaining the logic behind them, and with my personality, that often leads me to ignore advice I don't fully understand. Dr. Tran is different, and that makes a huge difference in my care. The staff has also been consistently helpful and professional. As long as you arrive on time, there is usually very little waiting. Good communication between a doctor and patient is extremely important, and Dr. Tran genuinely listens. I hope she continues practicing medicine the way she does and doesn't let unfair reviews discourage her.

Very dishonest and rude. This was our first visit to this office for my daughter's annual…read morepreventive checkup after she became an adult and could no longer see her pediatrician. The doctor rushed through the appointment, offered no explanation, and seemed more concerned about whether insurance would cover the bill than explaining the care being provided. She ordered a service that we were never properly informed about, and our insurance later refused to cover it because it's not part of a typical annual check-up. We spent nearly a year going back and forth trying to resolve the issue without success. In the end, I paid the $400 bill out of pocket just to put this frustrating experience behind us.

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Loanne Tran, MD, MPH - Loanne B. Tran, MD, MPH is a primary care physician serving patients in Arcadia, California and the surrounding communities.

Loanne B. Tran, MD, MPH is a primary care physician serving patients in Arcadia, California and the surrounding communities.

Loanne Tran, MD, MPH - Loanne B. Tran, MD, MPH is a primary care physician serving patients in Arcadia, California and the surrounding communties.

Loanne B. Tran, MD, MPH is a primary care physician serving patients in Arcadia, California and the surrounding communties.

Loanne Tran, MD, MPH - Loanne B. Tran, MD, MPH is a primary care physician serving patients in Arcadia, California and the surrounding communities.

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Loanne B. Tran, MD, MPH is a primary care physician serving patients in Arcadia, California and the surrounding communities.

Edwin Chan, MD - Patient room

Edwin Chan, MD

2.8(60 reviews)
0.0 mi

Doctor Edwin Chan. One of the best doctors I have seen and talked to in my 34 years of life. He is…read moremy primary care doctor for the past 15 years. He is also my older brother's primary doctor as well. And my brother goes there most often than I do and he loves him as well. Thats 2 reviews of 5 stars right here. He is professional, soft spoken, knowledgeable and most important, very patient willing to explain things that we don't understand. The way how he speaks to you, you can feel he cares about you and being very sincere. The medical staff in the office. I understand they have their side of "personalities" especially Angela. Maybe its because I know and understand the way to talk to people so her style of communication does not really affect me and I speak to her alot of times. Can she improve on it? Yes sure but thats the way how asian people communicate and thats not out of disrespect. Knowing this place has TONs of patients because he is indeed a good doctor, you will need to make sure you come earlier than your appointment time / come as early as possible if you decide to walk in. Just expect, nothing is perfect but as a doctor, he is one of the best and most professional out there.

The front reception woman called Angela had horrible attitude. She doesn't care about patients at…read moreall, very rude. A worst human being. Even with an appointment, the waiting line is still over one hour. Today I witnessed she let all patients waiting outside the office, at the hall, over more than one hour, with no chairs provided. There were many elderly patients standing outside waiting over 1.5 hours. She made no apologies. If I can give them no star, I would.

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Edwin Chan, MD - Waiting room

Waiting room

Edwin Chan, MD - Waiting for Dr Chan

Waiting for Dr Chan

Edwin Chan, MD

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Hanson Medical Group - familydr - Updated October 2026

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