Poor service. This place offers mechanic service but does not have very good mechanics. Owner took…read moremy girlfriend's car in for diagnosis; had it for 2.5 weeks. He replaced the battery and said it was fixed. It died in the parking lot of the mechanic shop when she went to drive off. He said he didn't know what was wrong with it and to bring it back when the problem worsens. He also claimed to check the spark plugs. He said they were good. When I checked them, it was clear he never even pulled to coils off. I do not recommend this shop for any mechanic work.

John ordered my new tires and knew exactly what I needed for my car and what would be best for my…read morecar and where I live with a lot of snow in the winter great customer service and very friendly to deal with , don't get me wrong could of went with Les Schwab tires but I'd rather go with a local owned than a corporate company Which are money grabbers And I saved more money per tire. So the value was way worth it and I'm glad I went with Main Street tire and a humble down to earth place than a corporate pig that only sees the money and not the after sales of a hometown owner of a great tire store that still cares after the sale

Our car broke down outside of Grangeville, ID on a Sunday while on a road trip to Montana. We got…read moretowed into this shop. They contacted me the next morning. They were super busy but got us in anyway. Turns out we had a cracked radiator. It wasn't in stock but they got it delivered the next day, did the repair and got us back on the road. I cannot say enough good things about this shop and the people running it. I would give 1000 stars if I could. Thank you Extreme for making a very stressful situation manageable.

From the owner: Over 25 years experience of general automotive repair for gas and diesel vehicles. Performance…read moreproducts to increase horsepower and gain in fuel mileage. Offering a wide range of services from tire sales/repairs to air conditioning.

Tod DeBerg very very rude indiviual!!!!! Don't reccomend going there unless you like lectures on…read morethe questions you ask!! example: ball park figure of work to be done.

I give this guy five stars! Wer were traveling and broke down. He pushed his left work aside to…read moreget to our issue. Thank you Todd! You are our saving grace!

I would strongly caution anyone considering Heritage Auto Repair…read more We brought in our 2018 Nissan Murano because of a screeching noise. Heritage diagnosed the problem as a serpentine belt and tensioner and charged us over $560 to replace them. The very next morning the exact same noise returned. When we contacted them again and sent a video, they told us it was actually a wheel bearing issue and quoted another $1,150 for repairs. At this point we lost confidence and sought another opinion. A different shop diagnosed the actual problem immediately: the transfer case, which explained the noise and the acceleration issues. So to summarize: * Heritage charged us $560 for a repair that did not fix the problem * They then misdiagnosed the issue again as wheel bearings * The real issue was the transfer case, which they completely missed What is most concerning is that they were prepared to perform another $1,150 repair that would not have solved the problem either. Good mechanics diagnose problems before charging customers for unnecessary work. This experience felt like guessing at repairs while the customer pays the bill. I would recommend anyone experiencing drivetrain or noise issues get a second opinion before authorizing repairs here.

My daughter is a student at WSU and called me to tell me her car's brakes were squeaking. I found…read moreHeritage Auto Repair on Yelp and saw their high rating, so I called on a Friday afternoon and spoke with AJ. He was able to schedule an inspection for Monday morning and quickly put our minds at ease that everything is just fine and safe. I really appreciate their choice of honesty over opportunity. Thanks AJ and crew at Heritage Auto Repair!

I've had nothing but good to say about this repair shop!…read moreVery efficient, quality service and super pleasant to work with. I feel fortunate to have a shop so close to Winchester that I trust. I've been going to them for a few years now.

I have to leave a high rating because Dave & Patty were more than accommodating. We broke down…read moreafter Whitebird and our transmission wouldn't shift out of first when in drive. Dave quickly found that the output shaft speed sensor was chewed up & broken despite zero computer codes being thrown. Parts were not available for days but Patty made dozens of phone calls to help us and even arranged a free ride for us to a Uhaul location half an hour away. After a little googling, I found that if the speed sensor was chewed then it probably meant internal components of the transmission were hitting it and it was likely to chew up a new one. Dave said this was possible. We decided to gift the car to the neighbor who gave us the free ride and we hooked the Uhaul to our trailer and headed for Boise. We made it fine and traded our 26' box truck for a 10' and we are back in vacation mode. Without the help of Patty & Dave, we would have ended our vacation right there. I didn't care about the car, it was 2007 with high mileage so I'm happy if it goes to a new home. While in town, we went across the street for coffee & breakfast and we had a few beers and shot pool at the local watering hole. I felt like everyone in this town were generally good people and I appreciated that. Thanks for putting up with us for a couple days Craigmont.

I've been here before and they've done great. I took my suburu in because there was coolant all…read moreover the hood and it overheated. They charged the diagnostic and said the car was fine and there was nothing wrong with it. 2 days later the head gasket blew. I'm not a mechanic but the coolant was pretty visible and the smell was distinct. Just frustrating because I even asked them if it could be the head gasket due to previous problems.

my mechanic does an excellent job. needed to leave our car as my son lives in idaho and us in…read moreoregon and needed 180 mile round trip to pick it up we have used this business several times when in need badly ,theyare always helpful and fast. you can't go wrong with this business. thanks

They used to be great - reasonable, prompt. Last time, I…read morebrought my truck in to replace one tire (I provided the tire because they didn't have the same one, and it's a 4WD so all tires must be the same). The guy didn't bother to measure threads on other tires which is essential for a 4WD vehicle. Fortunately, I am an automotive professional myself so I did it prior to bringing the truck to them. When I mentioned it to him, his face said "blah blah blah". Next, he overtightened lug nuts, and if it was not for another guy... How hard is it to check torque specs?!? If it were some kind of a ford or bmw, he would've damaged rotors, and if it were a chrysler, he would've stripped studs. And finally, they charged $50 for mounting and balancing ONE tire. How screwed up is that?!?

Great people! Rode in on our bikes and needed air. Brian came right out, filled our tires and put…read morevalve caps on for us! All staff was wearing masks due to Covid.

I needed to find a trustworthy auto shop in Moscow for my son, who's away at college and drives…read morehome to Seattle from time to time. I reached out to The Hive Auto Repair, and from the very first conversation with Sivan, I felt completely at ease. They were able to get my son in quickly, which was a huge relief because he'll be on the road soon. During the oil change, Sivan and his team noticed a couple of things that needed attention and took care of them right away. I really appreciated how clear and honest they were throughout the process. As a mom, knowing there's a reliable place my son can go to if anything ever comes up means everything. I hope we don't have to go back anytime soon, but if we do, I'm glad to know The Hive is there. Great service, fast turnaround, and genuinely good people.

LOL at this repair shop. First off, they are extremely overpriced. I feel like an idiot getting…read morefixes on my car here. I spent over $4,000 for a new power steering pump, alignment, and they somehow found that my steering was still not straight (even though it was not an issue before) so they called me and told me everything they needed to do. Since I travel for work 5 days a week, I felt I had no choice but to let them continue and finish the service. When I brought the final cost and services to a different auto repair shop, they felt so bad for me for spending the money I did. That's when I knew I made a big, big mistake. They also don't have an issue pressuring you into making sure they get to work on your car. They want to overcharge and take advantage of people who have little to no car maintenance experience. They also take too long to get simple repairs done. I had my car dropped off for the above service. During that time, I needed to get a rental because they didn't have any loaner cars available (according to them). They promised me it would only take 2 days. I called every day for 4 days and then they changed the pick up day/time for the following day. Finally was ready. BUT WAIT! THERE'S MORE!! I drove about 5 miles and started hearing noises as I drove on the main road. I took it back and they said my struts were worn out and they needed to be replaced. I asked them how did they not catch that during my initial service? They told me they didn't hear anything during the test drive and they didn't do anything to those parts of the car. BULLCRAP! They did a wheel alignment (or did they?). I took it to Les Schwab and they said my struts were fine that they were just loose and they did what they did for free and sent me on my way. My assumption for that is they want to take their sweet a$$ time so they can charge more for labor costs. So many issues with this crap auto repair company. I encourage anyone who is thinking of getting services done here to go elsewhere. Literally anywhere else in Moscow or Pullman. Heck, travel to Spokane/CDA if you have to. It will save you so much time, money and frustrations!