Amazing experience from first outreach to driving away in a slightly used Jeep Wrangler. Worked…read moreclosely with Jennifer who relayed messages to Michael, owner, for fast and cordial communication. Highly recommend reaching out to Wysup for your next car purchase, I assure you that you will not be disappointed with their costumer service! Thank you again Wysup!

I try to give all businesses the benefit of the doubt, however after buying a vehicle and buying…read morethe bumper to bumper lifetime warranty, we were patronized and misinformed every time we brought our vehicle into the service shop. The lady that texts information, texted like she knew what was going on with the vehicle when she didn't. We brought the vehicle in several times explaining the situation to the service department and have to pay $200 every time we bring it in, mind you costs for repairs would be substantially higher into the 1000s. One of our first repairs was the rack and pinion impacting the steering column, they charged us and when we got it back the vehicle was shaking and making clunking noises, so we brought it back, and they said a U-bolt was forgot to be put on and fastening it was not done. This was very dangerous for us to trust to bring it back for anything else as we drive quite a bit in this vehicle as it is our family vehicle. The latest starts in the spring time (April) when our dual heating and cooling was not working correctly, regardless of what we told the service department, they went and replaced several other sensors, heater core, it was a mess and the problem still persisted after several times bringing it in and paying the deductible. One time they said it was finished, had us pay and sent us off with parts and tools still in the back seat as if they weren't put in, the middle console was extremely loose flopping everywhere. So, we finally contacted the owner and GM of Wysup and they promised better service from there on out, except the problem in the spring time was never fixed fully correctly. Fast forward to today, we just received our vehicle back for and temperature control on the passenger side and rear controls. It still does not work and in this winter, the back only blows cold air and the temperature only allows syncing so both sides have to have the same temperature. They said they recalibrated everything and took several drive tests to warm the vehicle and test it and that it was functioning correctly. Now, this is a luxury vehicle and we paid for it and the warranty to have it function properly. My wife and I did a simple research of the problem and was able to give them specifics of what we found that needed to be fixed. They did not listen to anything we said and come to find out after replacing several other things, the actuator door or mechanism for how the actuator door is processed to correctly distribute the set temperatures for each seat was not fixed. Their communication used too many words, explaining themselves over and over, when we saw them as excuses and condescending as if we didn't know how our own vehicle should run. It was unfortunate and we will never do service with them again or buy a vehicle there.

Friendly, customer oriented, and professional…read more I've used Roger's since driving a Toyota into the Valley about 20 years ago and find them dependable and competent. I feel comfortable referring friends, regardless of what make or model they drive.

bought a truck recently after my check cleared . zero help with concerns I had with my with my…read moretruck. pretty much told me to go kick rocks. I will never buy a from this dealership! very disappointed!!!

My dad passed away suddenly and I needed to sell his lightly used Subaru Forester. Brian and…read moreBrandon from Lewis Clark Auto Sales were super easy to work with on the sale, especially given I no longer live in the area, and they gave me a great price on the vehicle. I did come in to the office to sign some paperwork, and it's nice and clean - if I still lived local I'd definitely be buying used cars from them too! Highly recommend!

Super easy experience from start to finish. All the staff was friendly, especially Brian, I never…read morefelt any purchase-pressure, and they were honest and helpful throughout the process. Really happy with how everything went and would definitely recommend them to anyone looking for a used car!

Great customer service and prompt service. Fair prices and what they quoted. Will definitely go…read moreback and have recommended to others.

Great price and work. They replaced two new manifolds and a new muffler and exhaust on my truck. I…read moream thoroughly happy with their service.

I would give this place zero stars if I could. I bought a…read moreused Forester there, trading my perfect running Ranger. They gave me a crap trade in value. Said the forester was in decent condition. After spending almost $1200 at the mechanic the engine blew up. $3K invested in an AS-IS car so I couldn't do anything about their bad ethics. Sold it as a shell for $500. Not only were they rude after I tried to get help with it but the mechanic said it had definitely been rigged to sell. Should have kept my Ranger.

I've purchased 3 vehicles from these guys over the last few years....still have 2 of 'em…read more *Dodge Caravan* - still have it, daily driver for my wife and growing brood of children. *Honda Ridgeline* - LOVE it! rides great, and these guys gave me a great deal! *Subaru Outback* - Check Engine light kept coming on and the car would die out on me after about 15 minutes on the highway. I took this "AS IS" vehicle back to them twice over 30 days, each time they took a look at it cleared the codes and got it back in working shape. I only spent $2,900 bucks on the car so I wasn't expecting much; but after driving it around town for a month I decided it just wasn't the car for me.... took it back, and they gave me 80% trade-in value and knocked the Ridgeline down a grand to make up for my hassles. No doubt about it, I will be going back here for any vehicles I or my family need!!!! Thanks Bob & Chuck - y'all are tip top.

I request certain features in an F-150. Jess availed every engine on the lot. Then, took time,…read morefound a low mileage new vehicle for eight to ten thousand less than order price, installed an after-market navigation system for less than a new Garmin, found simple financing, detailed it beautifully with finish hard coat inside and out and finally took care of getting and installing tags. Hey... and if you are avoiding a Ford 2.7 liter eco-boost engine as some kinda sacrifice - it's wrong thinking. The 2.7 eco-boost has more H.P. and more torque than the 3.5L VI-VCT V6, and virtually the same torque as the 5L V8. The aluminum body is child's play for the 2.7L-V6, and its two turbo-chargers will still pop your neck at 75 mph - a stretch for the 5.0L V-8, and I'm getting 21.6 mpg mixed city & hwy. The 2.7L just has more spirit. Ford has stumbled onto something unique, and Jess ford is a place you should stumble into.

Jess Ford of Pullman is dishonest, manipulative, and runs classic bait-and-switch games. Do NOT…read moretrust them. Salesman Able Torres and GM Daniel will feed you promise after promise, waste months of your time, then ghost you the second it suits them. When we finally gave them a clear chance to make it right, they didn't even have the decency to reply. This is a shady dealership that will lie to your face, break every commitment, and treat customers like garbage. We've never felt so disrespected and ripped off. Save yourself the headache and the betrayal--go literally anywhere else. Jess Ford of Pullman does not deserve your business.

I've purchased 2 new cars from these folks. Chris Hutton is the guy to see. Great experience with…read morepurchase and service. My ONLY complaint is with the internet "service" in the building. TERRIBLE! Wouldn't even let me use the Toyota app on my phone. For shit sakes add another dollar to the service charges if you have to and UPGRADE YOUR INTERNET SERVICE FOR YOUR CUSTOMERS!!!! UNACCEPTABLE IN 2026!!!!

No I do not unless you have to absolutely take your vehicle to them. They have terrible customer…read moreservice. They cost too much. You get better service and cheaper cost at some of the local automotive shops. Good luck.

They had a scratch and match, our scratch number matched the $2,500 number and they said no you won…read more$5! We drove 70 miles because they said your number matches the $2,500 ! They lie! Terrible thing to do to someone. rating should be zero.

Quality used vehicles & low pressure sales people. They are great to work & will choose them in…read morethe future!

Worked with Rich to buy a mini-van. I looked over the car best I could in the lot. Smooth…read moreexperience in buying, no pressure, easy transaction. Rich said if I had any problems with the van to let him know. Well, I live in a different state and am several hours away. A few days after I got home, I found the spare tire had a large cut in it. I ordered a new spare tire from one of the local tire dealers and it was $130 or so dollars. I texted Rich and told him the spare had a cut in it and sent him a picture of the damaged spare. Didn't think anything further about it. Then Rich responds he would pay for the spare and reimburse me and he did!! When have you ever heard of a used car dealer reimbursing you for something you found wrong with the car after you drive off the lot. This is the kind of place I like to do business with. Thanks Rich!!

Super experience with Cooks Car company! Drove 100 miles to…read moresee a car at Cooks. The car was worth the drive, but the buying experience was worth far more. No games, no hassle, no gimmicks. The owner has an office by the front door...not hidden in the back! Pete greets you and treats you like he knows you're a customer who will be back again and again . We love the car we bought from him. He told us the good and bad about the car and we appreciated that. Thanks Cooks and the team at your amazing dealership!