1. Cooks Car Company

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Lewiston, ID

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Cooks Car Company

4.6 (9 reviews)
Open • 9:00 am - 5:00 pm

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Mick Mcclure Honda - 2014 Honda Pilot with transmission flush complete!

Mick Mcclure Honda

(15 reviews)

2014 Pilot Transmission started shifting hard towards the end of our cross Washington trip to…read morePullman on a late Friday evening. Found online that McClure Honda had Saturday Service Hours so headed to Lewiston in the morning to see if we could get some help. Only one tech on duty and they weren't sure they could fit us in, but they got under the hood and found the transmission fluid was low & brown. They didn't want us driving another 400 miles without a triple flush, so they took the car. Five hours later the work was done! Great communication throughout. And they even washed the bugs off our grill (well, they washed the whole car!) Drove back across the state at the end of the weekend and all is good. HUGE thanks to Service Advisor Josh and the entire McClure Service Crew who knew we'd be way worse off without timely repair and fit us in. Highly recommend the positive service team at McClure Honda!

They lost my business by trying to charge me $450 to replace radiator hoses that were in perfectly…read morefine condition. Right after they completed a CV boot replacement, my car started leaking coolant -- which it never has. I thought they might have bumped a hose during the CV boot repair and took it back in only for them to tell me that they couldn't figure out where the leak was coming from. They even tried to suggest that it was an oil leak -- I think the difference between oil and coolant is pretty damn obvious and I had brought in photos of the coolant leak which clearly showed a blue-green liquid. I took my car to an independent mechanic who thoroughly examined it and said that it just needed a new hose clamp and that all the hoses were in excellent condition and did not need replacing - cost was 1/4 of what McClure wanted to charge me. I now question any of the repairs McClure did and if they even replaced the CV boot. They've lost my trust and have lost my business forever.

Clarkston Auto Sales

Clarkston Auto Sales

(6 reviews)

BUY YOUR VEHICLE HERE!!! The family oriented team at,…read moreClarkston Auto Sales, is honest, dependable, fun and friendly. We had the pleasure of working with Brook, Bill, Kristen, Joe, and Scott on our recent vehicle trade-in. My husband and I were blown away by our experience here. They gained lifetime customers from us! We contacted Bill and Brook with a specific request and they made it happen. We were in the market for an electric vehicle and while shopping at other dealerships we were met with staff who had zero willingness to learn about electric vehicles and help us in our search. Brook and Bill ensured to find us the exact vehicle we were looking for. They kept phenomenal communication with us, taking time to learn along the way. When it comes to the transaction process it could not have gone more smooth (thank you Kristen!). These people are in the right industry and make the purchase of a vehicle feel exactly how it should feel- fun and safe! Your money and time will be well spent at Clarkston Auto Sales!

I highly recommend buying from Clarkston Auto Sales. Not only was it a no-pressure buying…read moreexperience, the vehicle I drove a long distance to check out was put on hold just for me, and everyone there was approachable and willing to an questions- I was never made to feel I was inconveniencing anyone by stopping them to answer questions. They took my trade in and gave me a great deal! I'm now the proud owner of my ultimate dream car ( and older Camry) and could not be happier! S from Oregon

Joe Hall Ford - Another happy customer!

Joe Hall Ford

(24 reviews)

I would highly recommend buying a car from Joe Hall Ford! The car buying process was daunting to…read moreme, but their professional team made it very easy and enjoyable. They helped me get the right car for me! In addition, their service center helped me get off the lot with my car running perfectly! Great people, great vehicles, great service! Thank you Joe Hall Ford!

Extremely disappointing experience with Joe Hall Ford…read more I brought my 2023 Ford Explorer ST to Joe Hall Ford after repeatedly experiencing problems with the vehicle failing to start after refueling. This wasn't a minor inconvenience. I was repeatedly left stranded. I paid approximately $200 for diagnostics and was given a repair recommendation estimated at approximately $1,400. Despite the repeated instances of being stranded, I was told the issue wasn't urgent. After dealing with scheduling issues, cancellations, and frustrating communication, I ultimately identified and resolved the underlying issue myself for approximately $65. Unfortunately, the customer service experience got even worse after I left an honest negative review. When I spoke with John, I was told that my account had been flagged as someone the dealership would "not work with anymore" because of my review. Let that sink in. Instead of addressing a customer's concerns about the service experience, the dealership's response was to essentially blacklist that customer for speaking publicly about it. Customers have every right to share honest feedback about their experiences. A negative review should be an opportunity for a business to address a problem, not a reason to refuse future service. I have since contacted Ford corporate and filed a formal complaint. My concerns are no longer limited to the original diagnostic and repair recommendation. They also include the dealership's communication, handling of the service process, and treatment of a customer who expressed dissatisfaction. I understand that mistakes happen and not every service visit goes perfectly. What matters is how a business handles those situations. Unfortunately, Joe Hall Ford has demonstrated a level of customer service that has completely eliminated my confidence in returning. I would strongly encourage anyone considering this dealership to do their research and consider their options.

Cooks Car Company - car_dealers - Updated October 2026

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