I appreciated that Jim and his crew helped in every possible way to get my rebuilt transmission…read moredone in a timely manner, for a price that worked well for my budget.. I am happy with my new transmission, and have a warranty that makes me comfortable in case there is ever a problem with it. I value their opinion very much, and I am glad that I chose them to do my work on my truck.

Provided excellent service and was able to fix the issue in one day! Highly recommendedread more

Richard Hale is one of the most knowledgeable technicians I've ever known or worked with. Met him…read morein the 90's at Nissan in Anchorage, and even then he knew everything there was to know about Nissans at the time. He's only gotten better since then . A true Master.

Have know Desiree and Richard for many years. Have a 1983 Mitsubishi Mighty Max that they take…read morecare of. Have always found the needed parts for repair. Good service and fair prices. Highly recommended.

TOTAL RIPOFF!!! How do you sleep at night? Brought my camper to them for a rebuild. $4100 later…read more Did not do anything but screw up my electrical system. My transmission is still broken and I had to pay someone to fix the electrics they screwed up!!! Not to mention they didn't put all the bolts and screws back my grill is held in my 2 screws not 8. Wow thanks for taking my money for messing everything worse than it was!!! You suck!! Open small claims cases on them look at courtview

poor communication skills drove from Seward Alaska had to rent a car to have my transmission…read moreservice done and instead of calling me back with his recommendation or his feedback I was in formed it's all good no service needed this after hitting a woodland Bison in Canada where the truck sat for 6 months with the transmission empty of fluid if you need your Transmission worked on look for a different shop with a better reputation

Yet another visit to youngs gear. I purchased a 99 ranger…read moreP.o.s from craigslist as a backup winter car. I was not sure if the 4x4 was working or not. I did not particularly want to engauge it on the dry summer pavement and scrub the tires around corners to see. I was too lazy to jack up all four tires to test it out. I asked them to check the whole thing out. If this place was unscrupulous, they could have snagged me for a new controlbox, a new electronic transmission actuator and more. In the end all they did was replace my 4x4 engaged light. and my differential fluid, as requested by me. Keep in mind the owner is on site. Unlike many other places. Other posters have issues. 4x4 cars take a beating up here in Alaska Good work isn't free. I personally am never upset if a mechanic discovers stuff wrong with my car that I was unaware of I am pleasantly surprised. And not upset and take out the information on the messenger. --------------- Way to go Young's gear!!!! I wanted to buy a " new" old 4x4 I found it on Craigslist. I drive it. I liked it. I called up Young's and without notice!!!! Asked if they'd look over the 4x4 components. They did. I paid shop rate for a mechanic to test drive, and jack up and check all that Young's is good at fixing They noticed a leaky shock and old t case fluid That's it. They thought the car was a good buy. I've had it 6 months now. No probs! Thanks Greg! And the guys at Youngs!

Phenomenal service from Young's Gear here in Anchorage. After driving across the BC and Yukon…read moreTerritory in January 2020, the front drive shaft on the Jeep JK Unlimited went out. Young's ordered a new front drive shaft which worked well, but after 9 months, it caused significant vibration. They contacted the manufacturer and confirmed the warranty, and replaced it with a new drive shaft in one day. They also ensured the replacement shaft would not have the same problem before installation. Thanks to Chris and the Young's Gear team for covering a problem that was outside their control, and made the process very smooth despite a part failure. I highly recommend!

What great communication. Bonnie ( and the owner once)…read moreKept me informed as they cranked out some overdue preventative maintenance I chose to do on The brakes. I always trust that they'll do what I want. While keeping an eye out for other impending issues. I always opt for as much preventative as I can. Who wants a call from the spouse when you're out of town. " hey honey. The car.......@$%#... I don't. Trust Big O's My Dad did.

I want to give a huge shout-out to Bonnie at Big O Auto Repair…read more She took the time to clearly explain how these warranties actually work--something I wish had been done when I purchased my truck from Dodge Chrysler Jeep on 5th Avenue. Unfortunately, the warranty I was sold there can only be used through their service department, and dealing with them has been an absolute nightmare for even minor repairs. Bonnie stepped in and walked me through everything with patience and professionalism. Because of her, I'm now in the process of canceling that warranty and switching to one that allows me to use Big O exclusively. That peace of mind means everything to me. I've trusted shops like Big O Auto Repair before--my last truck lasted 20 years because I had honest, reliable mechanics who did the job right the first time, never cut corners, and stood behind their work. That kind of trust is hard to find. The team at Big O is exactly that--honest, knowledgeable, and genuinely committed to taking care of both you and your vehicle. I have full confidence that with their help, my current truck will go just as far. If you're looking for a place you can trust with your vehicle, this is it.

The transmission in our vehicle went out after a $3,000+ B and B rebuild with less than 19,000…read moremiles. It was outside of the 24 month warranty period, but well inside the 24,000 mile warranty period. B and B's best offer? 10% off another $3,000+ B and B rebuild. Disappointing to say the least... As it turns out, we can get a NEW transmission from the dealer with a three year 100,000 mile warranty for a few hundred dollars less once it's installed.

This place is fast and friendly. I dropped my truck off right before closing and the next morning…read morethey had confirmed all the symptoms that I described and quoted me for the work that was necessary. 48 hours later they called and my truck was done. I had one minor hiccup with a drip that ended up being a quick fix at no extra charge. A few thousand miles later and there has been no problems. Very happy customer and I would refer these guys to anybody having automatic transmission problems.

I brought my truck to this place for a timing belt - water pump replacement and told them to use…read moreOEM parts. Fifteen months later the water pump went out. At that point I discovered it was not a OEM part. I called the office and was told tough luck. NEVER going back there again.

Best car repair for foreign cars. Always professional and knowledgeable. Very fair pricing. I've…read morebeen a customer for 6yrs and now my whole family takes their cars there. Chris Evans

My car had a rattle and my husband assumed it was the transmission. I took my car to Big O and they…read morecouldn't find anything. I saw a post complementing Taylor's Transmission, so I took it there. They couldn't find anything either. The owner and staff took the time to find problem and fixed the problem.

Called early in the morning for tire repair and they got me right in. Mechanic even took my tire…read moreback off to ensure I didn't damage it after finishing the repair when he heard me say that I had drove on the slow leaking tire for some distance. Didn't make me feel bad for not sharing the info at the start (didn't cross my mind). Also Oscar at the front desk was super friendly and we had great conversations about fun things that we had in common (vacations, motorcycles, etc). He brought out yummy fresh coffee and was very hospitable. If I lived in Anchorage this place would definitely be my go-to shop as they do basically every car repair service besides transmissions. Thanks for making a stressful situation an amazing one!! Honest, friendly, and they care about customers who are in for an emergency fix as well as their regular customers. I was referred to them by a friend who is a regular and I'm so glad I went to them!