TOTAL RIPOFF!!! How do you sleep at night? Brought my camper to them for a rebuild. $4100 later…read more Did not do anything but screw up my electrical system. My transmission is still broken and I had to pay someone to fix the electrics they screwed up!!! Not to mention they didn't put all the bolts and screws back my grill is held in my 2 screws not 8. Wow thanks for taking my money for messing everything worse than it was!!! You suck!! Open small claims cases on them look at courtview

poor communication skills drove from Seward Alaska had to rent a car to have my transmission…read moreservice done and instead of calling me back with his recommendation or his feedback I was in formed it's all good no service needed this after hitting a woodland Bison in Canada where the truck sat for 6 months with the transmission empty of fluid if you need your Transmission worked on look for a different shop with a better reputation

Yet another visit to youngs gear. I purchased a 99 ranger…read moreP.o.s from craigslist as a backup winter car. I was not sure if the 4x4 was working or not. I did not particularly want to engauge it on the dry summer pavement and scrub the tires around corners to see. I was too lazy to jack up all four tires to test it out. I asked them to check the whole thing out. If this place was unscrupulous, they could have snagged me for a new controlbox, a new electronic transmission actuator and more. In the end all they did was replace my 4x4 engaged light. and my differential fluid, as requested by me. Keep in mind the owner is on site. Unlike many other places. Other posters have issues. 4x4 cars take a beating up here in Alaska Good work isn't free. I personally am never upset if a mechanic discovers stuff wrong with my car that I was unaware of I am pleasantly surprised. And not upset and take out the information on the messenger. --------------- Way to go Young's gear!!!! I wanted to buy a " new" old 4x4 I found it on Craigslist. I drive it. I liked it. I called up Young's and without notice!!!! Asked if they'd look over the 4x4 components. They did. I paid shop rate for a mechanic to test drive, and jack up and check all that Young's is good at fixing They noticed a leaky shock and old t case fluid That's it. They thought the car was a good buy. I've had it 6 months now. No probs! Thanks Greg! And the guys at Youngs!

Phenomenal service from Young's Gear here in Anchorage. After driving across the BC and Yukon…read moreTerritory in January 2020, the front drive shaft on the Jeep JK Unlimited went out. Young's ordered a new front drive shaft which worked well, but after 9 months, it caused significant vibration. They contacted the manufacturer and confirmed the warranty, and replaced it with a new drive shaft in one day. They also ensured the replacement shaft would not have the same problem before installation. Thanks to Chris and the Young's Gear team for covering a problem that was outside their control, and made the process very smooth despite a part failure. I highly recommend!

I brought my truck to this place for a timing belt - water pump replacement and told them to use…read moreOEM parts. Fifteen months later the water pump went out. At that point I discovered it was not a OEM part. I called the office and was told tough luck. NEVER going back there again.

Best car repair for foreign cars. Always professional and knowledgeable. Very fair pricing. I've…read morebeen a customer for 6yrs and now my whole family takes their cars there. Chris Evans

Hansens Transmission and Gear is a 300 mile drive from where I am. I was in the Anchorage area a…read moreweek or so ago taking care of some business on short notice. I had been thinking about getting my transmission serviced for a while as I'd never had it looked at since I bought my truck. I own a 2007 Dodge Ram 3500 5.9 Cummins Diesel. It was already late in the morning when I thought about getting it serviced. I didn't think even with some pleading that they might take me the same day. But I told one of the owners "Jennifer" on the phone where I had traveled from and that I didn't have much time. Jennifer was great, she said bring it in right now we'll make room for you. I got there 40 minutes later and her mechanic "Eric" came out saw me then took my vehicle right into a bay he made ready for me. While I waited for Eric to evaluate my tranny, Jennifer showed me pictures of her and her husband "Chris" projects "race cars" and monster trucks. Chris is the other owner and was busy working on a bench with some parts so I didn't speak with him very long. They were very friendly and I could tell these folks were the old school type "get er done" shop. Definitely NOT a corporate look garage, but a place that looks like real work gets done there. Eric came out to see me about my truck and said the tranny fluid was bad as I had guessed and that it hadn't hurt the tranny but I caught it just in time. He said I needed a new gasket on the rear differential it was leaking so I had him change it and all the fluids. I was probably a hour that I spent there but. The owners made the time pass by sharing photos and conversation about what extra things they were always doing so it was a nice visit and when Eric completed his work he came around and talked with me so I had no worries and shook my hand. You don't get that everywhere these days. The whole day was quite a interesting experience and the service fees were very reasonable. I'll be going back in the time they described for my next check up, and I'd suggest this place to anyone. I'm also happy to leave this review.

Well since may my Toyota has been down.I had suspected it…read morewas the transmission that went out since drive is neutral and only reverse really works. Called all around anchorage to see who would rebuild Toyota transmissions, pretty much no one. I was suggested hansens transmission by the transmission shops I had called and various people. Hansens said bring it by end of June and they'll start on it July 5th. I was on the slope and called them on July 5th to get an update and they said they're so busy they will start working on it first week of august. So first week of august rolls by and I call them again for an update and they still haven't worked on it. The 2nd week of august rolls by and I get an update saying the transmission is fine, but the rear diff exploded. So I authorized them to replace it while I was on the slope (repair was 3000$) didn't care for the price, I know I could have done it cheaper myself but I just wanted it done by the time I get off the slope because my time is valuable. I got back from work august 26th and went to go pick up the truck. I got the keys and went to go start it and when I went to go out it in drive, drive wasn't working. It would just rev up and not move. The dash was also lit up like a Christmas tree, and the rear differential locker was stuck on in 2 wheel drive. In Toyotas the rear locker only supposed to be on in 4 wheel drive. So I went to go inform them about everything, and they said "oh we thought you had all that stuff disabled cause you have it set up for off-roading" and I was like uhhhhhh no it wasn't like that when I dropped it off. Then they said they were going to forward futher diagnostics to their partner to dig into it more. On September 26th so another month, they finally looked further into it and they had said the rear inferential control module is bad, and the transmission is bad. But hansens told me it was fine in the first place. After being told the transmission was bad, they said they wouldn't work on it and said "no more foreign vehicles" but they didn't even Touch it and gave a bad diagnostics and now I'm out 3000$ and to make it even better, I got laid off during this whole process. So don't waste your time here.

My car had a rattle and my husband assumed it was the transmission. I took my car to Big O and they…read morecouldn't find anything. I saw a post complementing Taylor's Transmission, so I took it there. They couldn't find anything either. The owner and staff took the time to find problem and fixed the problem.

Called early in the morning for tire repair and they got me right in. Mechanic even took my tire…read moreback off to ensure I didn't damage it after finishing the repair when he heard me say that I had drove on the slow leaking tire for some distance. Didn't make me feel bad for not sharing the info at the start (didn't cross my mind). Also Oscar at the front desk was super friendly and we had great conversations about fun things that we had in common (vacations, motorcycles, etc). He brought out yummy fresh coffee and was very hospitable. If I lived in Anchorage this place would definitely be my go-to shop as they do basically every car repair service besides transmissions. Thanks for making a stressful situation an amazing one!! Honest, friendly, and they care about customers who are in for an emergency fix as well as their regular customers. I was referred to them by a friend who is a regular and I'm so glad I went to them!