Hansen Auto, LLC has been our family's shop of choice for the past couple of years now. I like to give auto shops a few visits before writing a review, and it has been a little over two years that we have used Hansen Auto, so I believe that it's time.
First of all, Mike Hansen and his staff are very flexible as far as scheduling appointments. They have always been able to get my car in early, and the jobs have never taken very long to complete.
Second, they will always consult with you before making recommendations, and let you know if a fix or replacement is truly necessary. Barring immediate safety concerns, Mike will always let you know if you could get by without a costly replacement, and his recommendations have been accurate so far.
Finally, they stand behind their work. After having some components replaced just over two years ago, I ran into trouble with the new parts. I took the car back to the shop, and they replaced the part in question under warranty at no charge. This is the aspect of the business that will keep me coming back. Mike has been good to our family and worked under tight deadlines to get us to our jobs and back.
Would definitely recommend Hansen Auto, LLC to family and friends in the area. read more