Our experience at Auto Stream in Reisterstown was amazing! Stu provided us with professional and…read moreexceptional customer service and they were able to diagnose issues with our truck quickly. Their tech that provides you with a list of items that need to be fixed, color coded by importance, was so helpful and super efficient. Our truck was repaired within time frame stated and the cost was extremely competitive. Auto Stream has new customers for life! Thank you, Amy & Brad Jackson

I got a discount postcard in the mail from AutoStream for an oil change and tire rotation. The…read morestaff was very polite and helpful and they were quick. Highly recommend

Nick is awesome. Period. What a nice, fair and genuine human being…read more My husband I have been taking our vehicles to Nick for oil changes, tires, brakes and misc diagnostics for years - both new and old. I stopped taking my luxury vehicle to the dealership as soon as my warranties were up and my service is better here (and less expensive). I'm thinking of getting a Jeep one day, and Nick just so happens to be a Jeep expert so I guess our automotive relationship will continue for years to come. Nick of Time is your ideal neighborhood mechanic. Never any issues!

brought my Chevrolet Camaro in to this shop to get a rear brake job and an oil change done. But…read moreinstead after my vehicle was ready, I left with my car smoking and leaking oil all over my belts and lower panel which leaked out of the cranecase ventilation plug because Nick intentionally unplugged it so that I could bring my car back to his shop to over charge and over price me for a job the he himself caused! Of course my engine light came on because of this sabotage. He then proceeds to tell me that i had a leak and that he could run a diagnostic to figure out the problem! So, this crook of a man sabotaged my car so that I would have to bring it back to his shop so that he could rip me off and charge me a boat load of money for a problem that he himself caused! I'm so glad that I figured out what this crook did to my car in a nick of time before it became a real serious issue and ruined my engine!

The service at Pleasant Hill Service is above and beyond. Serge and his team are reliable,…read moretrustworthy and knowledgeable. From oil changes and flat tires to virtually any car repair you can think, Serge will take good care of your car.

GO HERE!!! Been taking my car and my family's cars here for years. Constantly reliable and honest…read moreservice. They've done regular service like oil changes and more advanced fixes for my Cadillac and other cars too. Never had a single complaint! Good value for the repairs and service, and will be taking my cars here ALWAYS!

I purchased (4) new Michelin Defender LTX M/S 2 tires for my Toyota 4Runner. I discovered the…read morefollowing day that they installed an older version of the tire (LTX M/S). The old man who runs the place added "Road Hazard Coverage" at a cost of $179.20 without my permission. He would not show me the receipt until I requested it. To add insult to injury, they charged an additional $129.00 for a front end alignment, $130.00 to mount the tires, and $81.96 for a TPS stem kit. FINAL COST FOR (4) TIRES WAS $1592.24. Their hourly rate for a mechanic is $178.00. Oh, and they forgot the valve stem covers. AVOID!!!

This establishment is traditionally a place that I previously loved! November 2017 I received worst…read moreservice ever and sadly 3 months later it hasn't been resolved... not even a call back from numerous calls and conversations. I had the absolute worst experience with this manager Brandon! I don't know where he came from but I can't wait till he goes back! I have been frequenting this business for over 10 years off and on but for 4 years loyal customer to this business! I have never been so disrespected, mistreated, and undermined! This guy is a tyrant and he's going to bring this business down! In life, you will never always agree with everything, but there's a way to do it! Being spoken to with respect, treated as a valued customer, and explained things sensibly... Tends to better assist with getting misunderstood points across. The manager and I got into the biggest dispute regarding a store coupon of theirs that he refused to honor. The same day of the coupon dispute, it was brought to light that one of their employees was neglectful in the care of my tires last visit. I always thought it was safe to assume that my car would always leave with the same amount of parts that it came in with, but that's not always true, nor will this place take responsibility for it! Initially, I thought corporate was the way to go but after speaking w 2 reps a total of 3 times in 3 months both promising a call and solution from management, my faith has slowly left. Oh and I forgot to mention, there's been two to three calls made I've made since the last conversation and no response! This place has traditionally been very good with buying and maintaining tires, as well as under the hood work. I previously trusted this Auto Repair business over the dealership that I purchased my actual car from. That speaks volumes. Although the dealerships are pretty expensive, you always assume you'll get great service if you purchase your car from there. Breaking up with this business has been pretty difficult to do due to the fact we take all of our vehicles here on a rotation. As I always say, customer service will get you each and every time! It's so hard to say goodbye to yesterday!

Just moved to area few months ago and recently needed a nearby mechanic to replace side electrical…read moremirrors. I provided parts and their team had them replaced within 30 minutes. I was stunned. Despite quickly resolving on a busy day for them, the mirrors work perfectly. Thanks and will keep this shop in mind in future. :)

Very good service. Took my Lexus LS 460 for trans fluid flush and change and alignment A couple…read moreof weeks went by and heard a clunking noise. To it back they check it and fixed the problem. Now I'm back today September 7th 2023 cause it's clunking again Only when turning at very slow speed. Oh by the they didn't charge me when they fixed the clunking the first time I bought it back. Update later today. My friend Horace S. Turned me on to Pro Care. He takes both of his Lexus there.

I have a 2014 Audi A7 Quattro Prestige that had a light replacement warning pop up. This car is a…read morelot more complicated than I had anticipated and Rick and his team were not only kind but unpretentious, transparent, and very respectful of my time and money. Anyone who's dealt with dealerships will appreciate not getting the runaround. My warranty has expired and it seems that any service I may have needed under warranty has now multiplied tenfold (whodathunkit?!). I've lived in the Hunt Valley/ Reisterstown area for almost 25 years and driven past this location countless times. I should've stopped in a long time ago; so glad I did and look forward to giving them more of our business. Support small businesses!! This is definitely one of those diamonds in the rough :-)

The bitch dog is what I was called after trying to get my car inspected. My niece took a car to…read moreget inspected and it one had to replace one brake light windshield wiper blades and brakes. No big deal like, we fixed it. I drove one hour to this place to get the certificate. First they tried to tell me they have to look at it again so they would have to charge me for another inspection. I guess because I was a woman I voiced my opinion about that. I was told don't worry I will take care of it by the front desk receptionist. Like he was doing me a favor. On the original certificate, it said white for the bulb when I took it back they then explained it was a chip of on the bulb as I'm sitting in the waiting room for another hour while they're back in the bay laughing and joking. I wish I could give a negative rating. love The bitch with the dog.

The level of incompetence is astounding. The first time I got my car back, the oil cooler they…read morereplaced was leaking everywhere. The engine oil warning light came on. I made it clear in writing all of what needed to be done to the vehicle. I told the body shop (I was hit by a Geico underinsured motorist) that sent my car to this business that there's no rush and that I'm happy to pay whatever it takes to get the car right. I put in writing that the lug nuts needed to be torqued to spec. (101-103 ft. lbs.). Today I went to take 1 of the wheels they put on the car off. I used penetrating oil, tapped the hex socket (this is what you want to use, not a 12 point that will strip the lug corners) a breaker bar with a 3 ft. pipe extension (total of almost 5') and could not break the lugs free. And bent the breaker bar. I'm a 45 year old male with above average strength. Next I went to a neighbor's house, tapped the socket on to the lug nut and used a top of the line 1/2" Snap-on impact at 175 PSI. This produces somewhere between 1,200 and 1,600 ft. lbs. of nut-breaking torque. IT DIDN'T move a millimeter. There's about 4 people involved between this shop and the body shop and no one is capable of following manufacturer or customer instructions. Or verifying the shoddy work of others even after the "others" have done previous shoddy work. I have documentation of the instructions and receipts if anyone would like to see them before taking their car to this establishment. They've had multiple chances to do things correctly and have proven that they either are not capable, do not care or both. They have no more chances. Whatever manager/owner response that appears is a fools attempt to save face. I was a fool to allow my car to be serviced here. You are too if you read this and still go there. It's not worth risking your life. Do yourself a favor and choose another shop.

My starter went up on a Thursday night and AAA towed it here. I called them on Friday and asked it…read morethey'd be able to fix it because they're closed on weekends. They said they weren't sure because they were pretty busy. They close at 6 and when I hadn't heard from them by 6:10 I thought I'd have to wait until Monday. They called at 6:35 and said my car was ready. They stayed late just to get to my car! I also got a senior discount. I highly recommend this place!

This is the worst service I have experienced in the past 10 years. Brought my 2023 Camry SE this…read moremorning for a state inspection; came in around 7:30am for a 9am appointment I had scheduled on Friday. I was not attended to until around 11:45am. The receptionist behaved as if she wanted everyone to know that she held a position of authority. My car failed the inspection for a tiny little chip on the windshield (less than 0.4 cm) and the driver-side rear marker light. DO NOT BRING YOUR SERVICE HERE if you don't want to be bullied and pushed around in any kind of way.

I had good service, polite people and fair pricing. I don't know whyat happened to other customers…read morebut my experience has been very positive.

Never got back to me on a tire price. That is my only experience with them. I just won't be using…read morethem at all for my automotive needs. I can really comment on anything else.

On January 30, 2025. I took my 2013 Honda Accord to 7 Auto Care in Randallstown. The staff was…read morefriendly and professional. They were honest about the repairs that needed to be done immediately and the ones that could be taken care of a little later. Moving forward, I will be using 7 Auto for all my car needs.

Fantastic customer service! I got four new tires, alignment and an oil change all in a short time…read morewhile I was at lunch. Viva la Revolution!

I liked how experienced the mechanics are and also the staff. Customer service is top tier and…read morequality of services are always on point. I love that they text you your car's recommendations to have resources in order of color being most important least important. An overall amazing establishment either great friendly staff.