Ed replaced some screens for me. Turn around time was quick and did an excellent job and very…read morereasonable. If your trying to save a buck, and do it yourself don't bother. He's been doing this for many years, a true craftsman! Ed and Nancy are great people to work with.

I purchased glass for a china cabinet I built. the glass was perfect, cut edges had been softened…read moreand the service was great. it is great to find such a wonderful local service provider!

Neil's roofing service came highly recommended (Two of my neighbors used him), and his crew did not…read moredisappoint. Not only was he recommended , but he came in as the lowest quote amongst 3 that we got. They reroofed /shingled our house in 1.5 days. Super efficient, hard working and meticulous. When they left, I walked around the house and literally could not find a trace of evidence that they had been there. Great job, I highly recommend! Marc, Middlefield, CT

Neil and his dad are two of the nicest people I've meet in a long time. They are decent, honest and…read morefair in their practices. They have completed two large projects at our home and I would give them an A+ for timing , cost and finish product. To show honesty , when Neil came to our house because we wanted a window replaced , he actually talked us out of it because the window was in good shape etc. most house improvement companies would do it anyway. I any event, I would highly recommend them and plan on using them for another upcoming project.

Had a Screen Fixed , Then replaced a broken windows (vapor barrier ) They also made me a missing…read morescreen fast- affordable. I got another outrageous quote on the window from another highly rated place. Highly recommend Window Shop

After running around multiple places to see if I could get an old window's hinges fixed/replaced,…read moreThe Window Shop should have been my first stop. Excellent service and price. Fixed my window right then and there. Highly recommended!

Just had Finestra install 14 windows and a slider to my deck. The process from start to finish was…read moretop notch. Danny, the owner came out and took measurements. Louis provided the estimate and set up the install. Howie, Jason, and Nico arrived on time and completed the install in 1 1/2 days. They were meticulous, detailed, and respectful to clean up all the debris inside and out. There are a lot of big window companies out there. Most are ridiculously expensive. Finestra is a local small buisiness with quality products, excellent service, at a very reasonable price. Make your replacement window service search easy and just go with Finestra Windows!

Really happy with my 10 new windows.... the price and workmanship was great…read more They were all a pleasure to work with. I would highly recommend working with them.

Andersen Window PAIN…read more Imagine a 12" x 12" pane of glass being heated with a high-powered sun lamp on one side. On the same side, a thermometer gun points at the glass, showing the temperature rapidly increasing. Then, the thermometer is switched to the opposing side, showing a rapidly decreasing temperature. It would seem that the glass effectively blocks the heat? Such was the sales pitch by Renewal by Andersen. Convincing as it was, the thought of getting swindled by Renewal by Andersen in Cromwell was the furthest from my mind when we agreed to have our Bay window and the adjacent dining room window replaced by them, despite the $10K plus cost for both windows installations. Although the $10K price tag was prohibitive, the idea that it would generate savings over the years by decreasing our heating and air-conditioning expenses was appealing. And so, influenced by the persuasive demonstration their salespeople had earlier made, we proceeded. You get what you pay for. Isn't that how the adage goes? And yet we didn't get what we paid for. On the day of the appointed installation, the crew supervisor knocked on our door to inform us that a terrible mistake had been made: the delivered windows were the wrong dimensions and consequently would not fit, necessitating a new order to the factory that would delay the installation for a couple more weeks. Where the error occurred, in the measuring process or at the factory, they wouldn't say, except that back in Aug 3, 2017 at 12:36 PM, I received the email below, "Thank you so much for choosing Renewal by Andersen as your partner in this project of replacing your windows/doors. We are committed to doing an extraordinary job for you. This email is confirmation of your appointment with our construction manager SW CT- Dennis Edgeworth for a Pre Install Inspection of your windows on Tuesday, 8/8/2017 at 3:00 PM. We look forward to seeing you then". Best regards, Stephanie Secino Director of Operations Did Dennis Edgeworth, the construction manager incorrectly measured the windows? On the day of the second installation attempt, I observed the crew reusing the old insulation materials on the "new" bay window which made me wonder. IS the so-called "new" bay window they installed not really new but is a reject, which Andersen is trying to get rid of, stealthily? Later that same day, my wife and I were once again subjected to another disappointing incident when one of the crew members knocked on our door that early morning asking if he could use our bathroom explaining with a sense of urgency. We never anticipated that, but it led us to wonder if the company standards Andersen Windows purportedly embrace are mere marketing hypes comparable to a magician's 3 card trick? Unsure whether it would be best to question their slipshod methods then or there, I ultimately decided that a letter to the CEO of Renewal by Andersen's parent company, Jay Lund, would be a better approach. It, disappointingly, was not. When the Fall season arrived, it became obvious to us that both windows Andersen had replaced were not effectively blocking the outside temperature from radiating inside. Unlike the sales team's demonstration, which showed a window pane demonstrating great efficiency, the cold was pouring in. Could Renewal by Andersen be that crooked? Did Jay Lund, its CEO, have any idea about the crummy work and the crummy product he was peddling? A good reputation takes a lifetime to build but a second to destroy. Surely he must know that. Seeing their television commercial this past January prompted me to renew my effort for a redress. Since that time, I have met with their representative from their Cromwell office twice and in between have received text messages from their installation department pressing me to agree to a repair, repairing what exactly and how, they were unwilling to say, despite my repeated request (3 times). Having little to no confidence in the quality of their work, it doesn't make much sense to agree to a repair job, the function and usefulness of which, the company can't even explain. It would just mean more workmen in our house, doing their "best work" in our bathroom, while doing little to improve our very expensive inferior windows. We were fooled once, and we certainly won't be fooled again, which begs the question if we were the only ones victimized by Andersen Windows company? Oni Sioson East Haven, CT. 06512

Since October 3, 2021 I have been awaiting a return phone calls after numerous phone calls to this…read morelocation and corporate in the regional office in Rhode Island. not one person except sales person has had the decency to return my phone calls not corporate not regional and even less from this facility and therefore after experiencing deplorable attention to a situation where I am purchasing or was purchasing a $15,000 door now they want to play the game I'm totally ignoring any phone calls and for any voicemails I have left with over 10 phone calls. Door was ordered June 26 and was told it would be installed within 90 days. on day 97 I called to be told and I said wife the answer was I don't know it just says we don't have it yet but the person stated they were unable to find out. I asked for a supervisor and I was told the supervisor will tell me exactly what she has just told me and they have failed to pick up the phone every single time I have called. The salesman has always reached out back to me but can only do so much. this company is unable to deliver the door the door and unable to install it and as of this point continues to provide indefinite information. Due to the deplorable customer service this entire company has provided in finding a resolution or even a proper appropriate justification for not having contacted me before I reached out to them then makes me weary of what to expect in the event of an issue with my door. I have clearly told customer service salesman corporate etc and that I do not wish to continue my relationship with this company and therefore requested the funds be returned to me immediately. I will update in further datails my continuos fiasco as it continues. They may have had good reviews before but apparently somebody has fallen off the wagon and the customer service and or product is absolutely disgusting! feel free if you have any questions But don't fall prey to the hype,!

I have had great luck with this firm. have used them on 3-4 projects on several buildings. In ever…read morecase: 1] he came out immediately to inspect the job; 2] the work was scheduled and completed promptly; 3] the work quality was excellent; 4} the clean up after was excellent; and 5] the billing was fair. I would use them again for any work and recommend them to others. Andy

Turner put a new roof on my house a couple of months ago. The crew was efficient and did the work…read moreon time. The pricing was quite competitive and I was fully satisfied with their work. The owner of the company was very responsive to any questions I had before the work was done. I recommend them highly to anyone for any roof work.

Just had 16 windows installed by this company and it was a good experience all around. Low pressure…read moresales visit, ability to structure the deal with more or less options, full cost breakdown. Installer Leon was great to work with, and he really puts effort and pride into the work he does. Solid install. Every one I spoke to during the process was professional and easy to work with. Definitely put them on your quote list if you're in the market.

I had all the windows in my house replaced. After getting different quotes from other companies…read morethis one was the best pricing and had the best reviews. They were always very responsive and accommodating with anything I needed. The install went great, and we are very happy with our new windows! Thank you Greg, Lenny, and Leon for all your help!

These guys are the absolute best. Very professional , utmost quality and attention to details. When…read morethe City Building Inspector praises their work and wishes other installers match their workmanship, that says it all.

The owner, Jeremy, was very informative, offering suggestions with his vision and expertise in…read moremind. The crew, Dave, George, and Jeff, were kind, respectful, and paid very close attention to detail. I love, love, love the look of my house and roof. It's like a brand-new home. I recommend them highly!!

Time for a new roof.Gave us great color choices.Lots of other choices of other extras that we might…read moreneed.Then gave us estimates to choose from.Showed up as promised.All done in one day.The help was great they did a good job.Would use them again.

5 stars and a FTR? well if the shoe fits…read more lets see, i needed a new patio door, 14 casement windows and a new one in my living room. i had heard of turner as a good contractor in the glastonbury area, so i gave them a call for an estimate. dave showed up, senior sales guy, he toted in a very large suitcase with his sales devices and a heat lamp and told us all about the virtues of windows and made a joke about crappy products (he actually used it twice, both times got me to give a canned laugh, think shooter mcgavin and his sand joke, I'll let you see it in action, no spoilers) i had obviously looked at a few other companies, but in the end, the price/quality won our business a few weeks later, after our 1st installment cleared, the office called us to set up an installation. the job was suppose to take 1.5 days, in reality it took 6, which, to be fair, i was ok with, well sort of. i rather have it take longer and the attention to detail not be overlooked. funny enough, when the crew showed up the first day the main guy chuckled and said yea, all the windows will be in today and we can come back on monday to finish the trim. well after they spent 8 hours on the patio door, we knew it wasnt going to be a one and done. the patio door apparently was originally installed by a high school shop class. ok, maybe not, but they needed to rip the whole thing out and build it from scratch, fine by me, this job wasnt cheap! the next work day was a snow storm, perfect excuse to not show, no worries they gave me a heads up. skip ahead a few days, full crews in the house getting it done! When they wrapped on Thursday (!) i did a walk over, and found several 'issues' and promptly called the home office, they had a guy on site to fix it asap! Also, that patio door needed some finishing and they came back on Friday to finish and an hour visit turned into another 7 hours cleaning, touching up, finishing this and that. I really appreciated the attention to detail, but then also wondered how they would have expected to get this all done in a day! in (window) closing i would highly recommend corey turner for consideration for your home improvement job, i would also recommend giving them extra time (mentally) to get the job done, but anything worth doing is worth doing well. I hope i made a good case(ment)

Excellent work and reasonably priced. Professional staff On…read moretime and I appreciated how they took all the old materials and clear the area

I used John service for my roof in the winter. This review should have been written then, but life…read morekeeps me busy. I highly recommend John 's service, he goes above and beyond to make sure the jobs is done well, and his client is pleased with his service.