Jane was amazing!!…read more She squeezed me in at short-notice, made me feel so comfortable and made the process completely painless. I'd been a bit scared to get a Brazilian wax as my last appointment at a previous salon was extremely painful, but she was so knowledgeable about different hair types and made the situation so quick and comfortable. She even taught me more about the kind of wax that works best for my hair, and we were able to talk and laugh through the entire appointment. She's already made a lifetime client out of me, and I will absolutely be telling all of my friends about her! I'm so happy to have found a waxer I can trust!

I've been seeing Jane for bikini waxes for over a year and it has been wonderful. She is…read morecommunicative, accommodating, and kind. And her service is excellent! I have sensitive skin and she worked with me thoughtfully to find a wax routine that worked best for my skin. I recently moved further away but I continue to see Jane because there's no way I can find better. Top tier service for reasonable pricing.

Got an eyebrow wax by Katie. She did an amazing job fixing a previous not so great wax I'd gotten…read moresomewhere else. Her space is lovely, and her table was so comfortable and warm! I've definitely found my go to for eyebrow waxes!

I just had a fabulous spring detox facial with Katie. She did a scrubby enzyme peel and a roulage…read moremassage to drain impurities. Then she painted a creamy charcoal masque on my face and chest that hardened and peeled off. My skin feels like a newborn baby chick! Thank you!

Loved my Brazilian. She was quick and did a thorough job. Made me feel super comfortable too.read more

going into it as my first brazilian, i was nervous and didn't know what to expect. I walk in and…read moreLeeann answered the door with a smile and the first thing i notice is everything is so clean and neat. The room that the waxing takes place in is so calming and she gives you space to get ready before hand. You could not get this kind of service if you were just at any ol salon. she is fantastic and always makes you feel welcome! Don't pass up an opportunity to come here!!

I already saw Michellene Steinberg, the Master Esthetician, for my perimenopausal skin, and she was…read moreamazing. She did an in depth assessment, a fabulous facial, and taught me about my skin care needs. Planning to return for another facial soon. I highly recommend her!

Update: to be clear I did not decline the review. I declined a review without the possibility of a…read morerefund. You also are asking me to wait until Tuesday for the review when my concerns were brought on Friday. Worst. Haircut. Ever. If you would like to waste 2 hours on a haircut that should have been completed in 45 minutes, all while listening to far too personal baby daddy stories shared by your nice, but unskilled, stylist, then this is the salon for you! What was that? Should I have said something? Well, I did. That's when the less than 100% fabulous customer service kicked in. I sent photos and messages documenting the haircut. I asked for a refund. After all, that was $90 for the haircut that looks like the craft scissor haircut my friend's daughter gave herself when she was 5. They want to "fix" it. There's barely any hair left to "fix" and also, no. You have lost my trust. Just refund the money. Here's my story: I chose one of my reference images (the one with green highlights) directly from their website based on cut and type of color, highlights with a fashion color. What could possibly go wrong? There is a person there who literally can cut the cut I want the picture proved it, right? The scheduler said she knew exactly who to book me with, but let's do a color consultation first for $60. I countered with, let's schedule the cut and the stylist, and I can discuss color then. At my appointment, I showed the stylist a carefully curated set of images, cut images, and the cut I wanted in pics of me when I had that cut. This is important because, I should back up and say I was asking for a pixie cut. I explained that I wanted my already short hair to be styled into a long banged, messy pixie with wispy tendrils by my ears. This would require trimming bangs, texturizing the longer "bob" sides and back. An hour in, I knew far too much about her personal life, and half my hair was clippered and way too short. Then she said, " Hey, maybe we should leave the other side as it is (when I came in)". Um, what? I asked to see the back. It had been clippered and the long hair on top laid on it like a rug. Zero texture. Um... the back of my head looks like a triangle? Can you please fix it? She did, kinda. Now, it's at mile marker two hours, and I am late. She was still not done. I told her I had to go and that I would have to settle for what I have. I left, put my hat on, and cried. But that was after I was also charged a service fee to tip. Next comes the customer service: After work, I took my hat off to discover that you could see my scalp in places. I have virtually no bangs, and it is waaaaay worse than I thought. I immediately emailed with pics. Their response, thanks for the feedback. I called and asked someone from their leadership to call me back. Nope, no call. Fast forward to the next day and several emails later, and the owner said you can either come in (next week) or "this matter is closed". Charming. I've had pixie cuts for 20 years. This was not a texture things or even a miscommunication. It was a failure of the scheduler, the stylist, and ultimately the owner. That stylist needs to be trained better and should have never been given me as a client. And the owner, well, just rude. When did customer service become so rare? Guess they must be doing well if they don't need new customers. There's more, but I am tired of typing. I don't usually leave reviews. Update: to be clear I did not decline the review. I declined a review without the possibility of a refund. You also are asking me to wait until Tuesday for the review when my concerns were brought on Friday.

Detailed and professional, will definitely be coming back Ann does a great job every time I visitread more

I've been to this salon a handful of times and all I can say is they NEVER disappoint! All the nail…read moretechs really listen to what I want and deliver. They're so sweet, attentive and so fun to be around! Sad that I live quite far from the salon but it definitely is worth the drive for me! I would recommend this salon to anyone and everyone. (:

Andrea was kind, professional, and took time to listen to what i wanted and explained the process…read moreand what she was doing. best experience ive had at a studio and already have my next appointment booked! The studio was so cute and welcoming.

I came back today for my second surgaring service with Colleen and I'll be back for more. She is…read morethorough in her explanation of the process and the results were outstanding! I was very pleased even weeks after my first visit. The service rooms are very private and I felt 100% comfortable and confident in her care.

In reply to the store's comment: this was the most frustrating and unexpected experience I've ever…read morehad, and I feel the need to warn others. I may have left multiple reviews because I sometimes forget that I already posted one --that just shows how much this incident still bothers me to this day. I can guarantee every single word I've written here is true. ---------- This place gave me BACTERIAL INFECTION after a Brazilian wax. Developed acute symptoms right after my visit there and had to go to urgent care for treatment. Don't go! This place is horrible. Seriously AVOID AT ALL COST!!!

I've been coming here on and off for 2 years. Very clean, very professional. Had a great experience…read morewith 2 different specialists.

Love love love this place! Went here to have my nails finished because I had to walk out of the…read morefirst place I went to. They weren't listening to me at all and I ended up looking like I had finger extensions instead of finger nails.. This place was perfect, understanding, and super quick! Will return for sure!!

So glad to find this place! Lynn was so kind and so thoughtful- "do you like this shape / color?" I…read morenever felt rushed. I love my nails and the price is so good! I'm def coming back! Lovely atmosphere

Amy is the best ! She did my refill and I left happy :…read more. On a weekend when I thought it be super busy . I come back for my pretty Natalie.

Its a fairly snall shop so make sure you call ahead. They were busy with customers when I came in…read more I had press-on nails and wanted to get them taken off & get my nails cleaned up. The lady was very skillful. It was just $10 to take off the nails and clean up. Highly recommend!

I've been getting facials and lashes done at Sugar Mama's since she opened. I've never had issues…read morewith Jessica or her service. Her shop is clean and her services are exceptional. Services at Sugar Mama's are by appointment only and that is a hard and fast rule since she is a single-woman shop. This isn't your run-of-the-mill spa that you find on every other block. Sugar Mama's is a professional business who supplies quiet and relaxing one-on-one services to her clients. This fact alone, makes Sugar Mama's stand out above the competition. And her StyleSeat reviews are all stellar: https://www.styleseat.com/jessicawest?pref=search&rank=1&q=sugar+mama%27s+beauty+bar

I do not recommend this place and will never again, and here's why…read more I want to start out by saying, I have gone to Sugar Mama's Beauty Bar for the last 5 years. For many services, every 4 weeks. I have recommended many people to this business along with being happy with the results. That said, I have had the worst experience from there in the last week. First of all, my original appointment on 5/26/17 was cancelled. Jessica Fitzgerald (West), the owner, said she had an emergency. No problem, I'd been seeing her for many years, this is not the first time I had been cancelled on and I totally understand that emergencies happen. I then re-booked an appointment for 6/8/17. I couldn't remember what time I booked the appointment so I went onto her website to check, it showed cancelled. No notice, no nothing. I then texted Jessica asking if she accidentally cancelled that one too, assuming it was an error. I still needed a sugaring at this point. I asked her if she could stay late or come in a little early as this cancellation was not told to me. I was willing to be flexible, but needed her to be also. I asked her multiple times to give me a day that worked best for her. She never did. Said I needed to go book time on her website and that it wasn't her fault that they had been cancelled. I assumed she would be a smart enough business woman, to understand if she made a mistake to own it and be willing to fit for a long time customer. She wasn't. Her responses were rude and unprofessional. Saying "What can't you believe? That I'm not being over backwards to rip out your crotch hair out when there is a million other places you can go because my schedule doesn't work with yours?...you are being such a princess. I don't need this stupidity in my life." Mind you, she picked a profession that "rips out crotch hair" and I guess I was "being a princess" because she wouldn't help figure out a time that worked for both of us, after cancelling TWO appointments in the last week. Needless to say, I will never be going back and you shouldn't either. If you would like to actually have your appointments kept and someone professional, do not go here. Update: After posting this review Jessica again decided to text me about how I am "a piece shit" and that she "called the police and contacted her lawyer". Again showing how unprofessional she is behaving and all over a Facebook/ yelp review. If you don't want the drama, stay away from this place.