My husband bought a pair of arch support in California about 2.5 months ago. Initially, he felt…read morebetter. However, after two months, his pain in his foot, knee, and hip worsened. Since we live half of the time in Reno, NV, and the three-month exchange period was approaching, we decided to call the Reno store. We spoke to Stefan, and I explained that we purchased the arch support in California and that my husband's pain had gotten worse. Stefan spoke to my husband, who confirmed that the pain was indeed worsening. Stefan informed my husband that they were the same corporation but owned by different individuals. We asked Stefan if we could come in to see if he could help us with this problem. Stefan agreed and said he would be there. When we arrived, I must say that Stefan was excellent. He explained every detail to us and exchanged the arch support for a different pair. I've always purchased a pair of arch support in 2012, and I showed them to Stefan. He assured me that he would take care of us and exchanged them for a new pair. He went above and beyond to help my husband. His customer service was outstanding. Thank you, Stefan.

Extremely high prices Caused severe pain in feet, ankles, knees and back. Doctor recommended I go…read moreto an orthopedic professional after my experience with the Good Feet Store

Wonderful customer service with the secretary and she works great with forgetful customer! Great…read morecare, very understanding and shows they care!

The entire team at Acadian is superb, their expertise, and the time taken to make my splint right,…read morewhile listening to me and my needs and expectations, having been an RN for 44 yr, I appreciate maybe more than others personalized care, and not a big box approach that some other vendors offer, Thank you!! Marilee Katz

I've been struggling with plantar fasciitis and bunion issue. Heard from several of my friends…read morewho sees Dr Aramini. I called a month ago and got in the same day bc they had a cancellation. Dr Aramini is very friendly. Took the time to explain in great details. Got a shot in my foot. And now I'm pain free. I also love that Dr. Aramini doesn't push surgery for my bunion issue. He said surgery would be the last resort. I'm so glad I have Dr Aramini as my podiatrist.

Dr. Aramini takes whatever time is needed to address problems and answer any questions. He is…read morethorough, caring and responsive. Glad I found him.

I have visited this practice on three occasions--two visits with Dr. Spencer Pickett and one with…read moreDr. Layne Demeron. On each visit, I found the doctors to be polite, knowledgeable, and competent in their work. However, my primary concern is with the excessive waiting times and lack of communication. I understand that delays can happen in a medical office, and waiting five or even ten minutes past an appointment time is reasonable. But during my most recent visit with Dr. Demeron, I waited approximately 40 minutes in the exam room without anyone coming in to check on me or provide any update as to what was going on. There was no communication at all, which I found frustrating and unprofessional. When the doctor finally came in, I raised this concern. He told me that it is not uncommon for patients to wait 30 to 60 minutes beyond their scheduled appointment time while doctors attend to procedures. I found this response to be dismissive and unacceptable. While I understand that schedules can fall behind, a lack of communication and acknowledgment of a patient's time reflects poor office practices. I expressed how I felt at the time. I may have caught him off guard, but I believe feedback should be welcomed, as no one is above receiving constructive suggestions. What added to my frustration was that, after waiting all that time, the procedure itself took only about five minutes. As a diabetic patient, I rely on these appointments for proper care, and I expect that my time will be respected just as I respect the doctor's time. At the end of the visit, I was instructed to return in two to three months, and I scheduled a follow-up appointment as requested. Later that evening, I received an email asking for feedback about my visit. I provided an honest and fair opinion based on my experience. The following morning, I received a phone call from the office informing me that my upcoming appointment with Dr. Demeron had been changed to a different doctor. This change felt retaliatory in nature, given the timing after my feedback. If a doctor is unable to accept constructive criticism without taking it personally, that raises concerns about professionalism. Patient feedback is an important part of improving care and office practices, and it should not result in what appears to be punitive action.

My husband has been seeing Dr. Dameron for a couple of years, for a recurring issue. Dr. Dameron…read morehas "treated" him with multiple rounds of antibiotics, yet the infection keeps returning. This past Monday, the infected toe bled profusely and we went to the ER. Today is Wednesday, my husband is still hospitalized, awaiting surgery to remove part of his toe. Please, if you must see Dr. Dameron, be diligent and make sure he digs deeper into chronic issues.

I took a hard fall on my left knee. When i checked in,…read moreeveryone was great. The Dr had already scheduled radiographs. Usually you go in a room. Then they do radiographs, Dr comes in. They skipped the initial go in the room. So Flippin organized. Dr was great. Second time I've been there. These folks are constantly, consistent. They should feel great!​

Late post 6/18/26 Surgery can be unnerving, scary, and…read morefilled with so many emotions, but it makes all the difference when you're surrounded by a caring and compassionate medical team. Jenn was wonderful and immediately helped put me at ease. I especially appreciate when a nurse gets my IV on the first try--it may seem like a small thing, but it certainly doesn't go unnoticed! It's always such a strange feeling to go under anesthesia and then wake up with everything already finished. Bette was incredibly calming, kind, and attentive during my recovery, which made the experience much more comfortable. I also want to thank Dr. Kaiser for his care and concern in making sure all of my issues were addressed. My gratitude extends to the anesthesiologist and every nurse in the operating room for their professionalism, compassion, and excellent care throughout the entire process. I'm truly thankful for everyone who helped make a stressful experience as comfortable as possible. Hopefully, this will be my last surgery for a very long time!

Tracey is AMAZING. She took the time to fully understand my foot pain issues, gave me a…read morecomprehensive understanding of foot anatomy and why I am facing these issues, and outlined three practical action plans. I could not be happier with the experience. The office is professional and well-located, and she was prompt with the appointment start time.

Dr. Giambrone was so easy to work with. She made me feel at ease, had great communication, and the…read moreprocedure went well. I have had foot pain for years and after a previous bad experience, I decided to just live with it. Had I known how great Dr. Giambrone was, I would have acted sooner. Highly recommended. 5 Stars.

Olympic Bootworks is AWESOME! I will never buy boots from anyone else. I had boot problems my…read moreentire life until I bought boots, custom foot beds, and custom Zipfit liners from Olympic Bootworks. I love my boots now. Thank you to Buck and the entire team who are amazing. This team really cares about their work and customer satisfaction. They are all very knowledgeable, kind, friendly, and hardworking. They don't pressure you, and they guarantee their which I truly respect!

I met Buck over 20 years ago when he owned Java Summit Sport on the road to Sugar Bowl…read more Back then, it was a ritual for my family. My brother Prescott, my family, and I would stop in for that coffee and hot chocolate machine and whatever gear we needed for the day. What really stayed with us, though, was not just the stop, but Buck and Herschel. They were always friendly, knowledgeable, and genuinely focused on taking care of people. We come from a ski racing background back East, so we have always been particular about fit and performance. You feel it immediately when something is off, and you remember the people who get it right. It has been really rewarding to watch them build Olympic Bootworks over the years and develop things like the Heel-N-Loc footbed. It simply works. You feel more secure, more comfortable, and it has made a noticeable difference not only on the mountain but even in my son's soccer cleats. That level of consistency over this many years is rare. If you want your feet properly supported and your gear dialed in, Buck, Herschel, and the team are the people to see. For me, this place is more than a shop. It is one of those rare places that has been part of my family's journey for a long time, and that means something.

ROC in Carson City referred us to OrthoPro for a splint for dropped foot for my husband…read more I called and Jen was great, got us in very quickly and answered all my questions. Very shortly Rod came in and evaluated my husbands condition. He was very thorough and explained my husbands issue. He suggested a splint that I could get very affordable and instructed on the use. He told me to call if I had any problems putting it on or using it. Highly recommend this company for any Orthopedic braces or other orthotics. Very nice people and very accommodating

It's a hit & miss for me but I have had surgery on both feet so I'm out of the norm. The inserts…read morethey provide are unusual & have not tried them.

This office made appointments and didn't notify patients. Waisted time driving there to find a not…read moreon the door saying they were closed. No details as to why. Phone rings and rings. Completely unprofessional and small town janky.

I've been seeing Dr. Ferraro for several years, first with toe pain ad now as a diabetic patient…read more She always gives me the information I need to make medical decisions with my endocrinologist. She is very clear about your status in the future and is more than glad to answer your important questions. And she has never said a word about my ugly feet inherited from my mother. She's often booked up, so if you feel the need, call her office soon.

Let us say you are in Reno and you need a new leg made since the current one is killing you, where…read moredo you go? You try the obvious suspects, you know the large chain suppliers but you are in Reno and there ae not many. After giving them a shot you are in shock at the price they want. So you start to shop around and find not too many choices. But you do come across Scott Forrester as in Forrester Custom Prosthetics. You make an appointment to see what he can come u with. In talking with him you find he knows exactly the trouble you are having and where the trouble lays. He then takes a look at it all and it seems he knew ehat he was alking about. When you are in pain you hope this work an be done in a reasonable amount of time, not all places work at the same speed. It is also important that you like and trust the persn you are working with and Scott fit the bill. Even though some tweaking is still to take place what is done is wonderful and pinless and was presented in human terms not NASA terms. In other words his pricing came in several thousand less than quotes for others. So if you are in need of any new body parts I say give Scott at Forrester Custom Prosthetics a try.

While on vacation from Seattle to Tahoe my prosthetic boke and I emailed Scott to see if he could…read morehelp. He was also on vacation in another country, but he let his team know I would be coming by and they were fantastic. Friendy, helpful, and very knowledgeable are the best ways to describe my experience with Scott and his team. Thanks again guys!!!