Bulls insurance and then doesn't make you a leg that works. They want a new prescription so they…read morecan make a new leg

The best prosthetic company in the Southwest hands down! Mike and his team provide the best…read morepatient care and take pride in their work. They realize prosthetics aren't just parts, they help us get back to our normal lives. It's not about money here at A.L.S (Artificial Limb)it's all about care! I've worked with almost every prosthetic company in AZ there are some other good ones. But why settle for good or better when you can have the BEST. Don't settle, go to ALS you won't regret it!

I have a prosthesis made by Tom Hamm and his team. I am very…read morehappy with it and with Tom. I appreciate his knowledge and his compassion. Since the beginning, he has listened to me; advised me on my choices and then literally walked side by side with me to make sure things were right. I routinely recommend him.

Had a 10 AM appointment and arrived at 9:50. Checked in and paid the copay. 10:30 still wasn't…read morecalled. 10:45 went to the desk to possibly reschedule. The receptionist said you are next. 11:00 still not called but four patients that arrived after us were seen and already left. Went back to the desk and one nice patient sitting next to us that had a 9:45 appointment still hadn't been seen. The receptionist went to the back and then said the lady with the 9:45 then us will be called. It was 11:15. The MA asked what are you here for (rudely) and we said a consultation. She said the doctor does surgeries and you're not here for that? That was the last straw. We said just cancel this whole consultation and we'll go somewhere else. You don't want our business. The receptionist was hesitant about refunding our copay but we said we want to see the business manager. The receptionist then called the business manager on the phone and said they will refund the copay. They did later that day. I'm sure the doctors are fully qualified and do good work but the office is totally mishandled and inefficient. We highly recommend you go somewhere else for a more efficient and friendly office staff. Not happy with AZ Ortho at all.

After my initial consultation with Dr. Moore in December 2024 to discuss the condition of my…read morearthritic left knee I was convinced that he was the orthopedic surgeon I should use. I had had meniscus surgery a year before from another physician but my knee condition was such that I would need a tkr. I believe I made the best choice. Dr. Moore is committed to providing the best surgical outcome using the latest technology available. He is an expert surgeon as well as being very professional and extremely friendly. His professional manner and enthusiasm are also displayed by his entire staff who provided excellent care and attention. My surgery was in mid-February 2025 and it went extremely well. I would definitely recommend checking out Dr. Moore's facility for any hip or knee problems.

For my first visit to this facility, I had to see the doctor's PA, Carla Melendez. I thought that…read morewas fine because I have been in so much pain and had been previously advised by another physician that surgery would be the only thing to fix my hip. I've suffered for years with spinal pain and just found out my hip is in bad shape too, and added to the spinal pain, has been more than I can handle. Yes..I am overweight! Not something that I am clueless to, but because of that, she had already decided I was not worthy of a decent conversation to help me at all! She sat across the room from me with her laptop. I clearly made her uncomfortable. Eye contact was minimal. Her suggestion to me was to go see pain management doctor! She struck down any hope I had and made me feel disgusting! I had to wait for a note from her to give to my primary doctor. In the notes, it described a detailed examination talking about ROM etc. She NEVER ONCE laid a hand on me or examined me to even really understand my situation. I've worked in medical all my life, and never once made anyone feel unworthy for being fat. Hey..even the Doctor himself had to cruise through the lobby when I was waiting for her note. I suppose so he could get a LOOK at me too. Conclusion is don't go here if you're fat, they don't like helping fat people.

So impressed with Mark and how he handled my stubborn husband. Mark is patient, knowledgeable and…read morethorough offering suggestions as my very knowledgeable husband challenged him. In need of a different AFO, Mark was able to guide us with potentially good options. If anyone is in the unfortunate situation and in need of orthodics/prosthetics, I would highly recommend Mark and Arise.

From the owner: We are providers of quality prosthetics and orthotics. We will help you get your life back to…read morenormal in the fastest, easiest way possible.

Manjiro and Norma are fantastic! Manjiro really listened to me about what I needed to make my…read moreknee/leg brace work, making it possible for me to walk again. I've had to use a knee/leg brace for many months after multiple surgeries for the past 12 years. My current brace was built specifically for me. Manjiro was so thorough in all aspects of fitting me for the brace and how to wear it correctly once it was delivered to the clinic. Manjiro told me to come back when I could find a pair of shoes to fit the foot portion of the brace. I promptly went to a shoe store, bought a pair of appropriate shoes, and went right back to the clinic to have him check the shoe and brace for a proper fit. Norma had no problems letting me come back to the office after I had been gone for about 40 minutes. She has always been so very understanding and kind when I've needed help. She made appointments for me with great care and kindness. She called me quickly when she found out about delays with the manufacturer for the prosthetic device. She also double-checked with me and my insurance company to make sure that I knew what my financial obligation, if any, was due from me. Manjiro and Norma have always been very professional and caring to me with my individual needs. I would highly recommend using this clinic for medical prosthetic care.

I was very disappointed after I paid $400 for orthotics. I only had them a little over six months…read moreand the toe section is already wearing very thin, thin enough that I could actually feel the threads that were sewn in the bottom of the shoe. When I went back and showed them asking why it wore out so fast, they said this was very typical and they could remake me new orthotics for $400 more or simply redo the toe part which would've been $200! I said this was totally unacceptable and that these orthotics should've lasted a lot longer. Chuck claimed that this is the material they use but clearly in my mind, it was poor quality to pay that much and have them wear out so quickly. Chuck finally offered to remake the toe part at no cost which I think he should've offered in the beginning. But I declined thinking that if the quality was this poor, I'm only going to have the same problem six months from now and then once again have to pay to have them remade. I have no intention of going back to this clinic, because I think they're more interested in making profits rather than helping their patients.

Seth is absolutely amazing! He always goes above and beyond. He is great at what he does. Highly,…read morehighly recommend!!

Seth has been great! Every appointment has been amazing for my son, and he looks forward to every…read morevisit. The expertise and ability to accommodate his needs is beyond any treatment he has received in the past. We will be patients/customers for life!

Superior service No run around…read moreAccepts Tricare (but you don't have to be in military to use them) The easiest medical transactions I have ever had - all they need is a prescription and they do the rest. Calling or sending them an email is the most work I've had to do. I waited for over 2 months to get authorization for equipment from one of their local competitors, only to get the run around and no equipment. Luckily I found Military Medical. They had my equipment ordered in less than 24 hours and delivered to my home. Resupply was just as easy. They have a lot to offer - CPAP machine and resupply, Medela pumps, sports-themed nebulizers for the kiddos, to name a few. I wish I could give them 10 stars. Don't waste your time going elsewhere.

Great service. Got just what we needed in time. The employee that assisted us was very helpful and…read moreanswered all our questions. We needed a breast pump and received it in 2 days. Spouse was very happy that this came so quickly. Highly recommended to all military soldiers, spouses, and family members.

Best Care ever for my PROSTHETICS. I've been elsewhere in the valley previously the quality of…read morethe customer service and the professionalism and knowledge of the practitioner was super. I'm very grateful to make this connection.

Abe at the Sun City, AZ office is a consummate professional. He is a graduate of Eastern Mich U…read moreand majored in O&P. He knows his stuff and fitted me with a vacuum lock aka prosthesis, which is much more stable than the pin lock and lanyard fitting other shops supplied me. I could not be more pleased. These folks care deeply about their patients.