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    Handy Outdoors Solutions

    5.0 (1 review)
    Closed • 8:00 am - 5:00 pm

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    Services - Handy Outdoors Solutions

    Air duct cleaning

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    2 years ago

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    A Jacksonville Dryer Vent & Air-duct Cleaner

    A Jacksonville Dryer Vent & Air-duct Cleaner

    (13 reviews)

    Fairfax, Westside

    I would give zero stars. DO NOT USE THEM! THEY ARE A SCAM…read more Called for dryer vent help because the sensor on the new dryer was showing a code of low airflow. They came out and said they cleaned out the vent and lubricated the flap on the outside vent on the roof, and to call back if the sensor code came on again or if there were any problems. Two days later, the dryer code comes on again. I called the company back and explained to them what was going on with the dryer. When I asked if there would be a charge. The company explained the service call was still under warranty, and there would be no charge for them to come back out again. They offered to schedule an appointment to send someone to check the dryer vent. The appointment was scheduled on a specific date and time. The appointment date and time came around, and no one called or showed up for the scheduled appointment. I called them and was told they were running behind; however, someone would be out. I was told by the guy who answered the phone that the technician would call when they were on their way. No one ever showed up. No call, no show, no nothing. Total rip off! Horrible customer service. The person who picks up the phone sounds illiterate. Called another family-owned business and had them come out. I told them what happened. They Roto-Rootered the dryer vent and said a lot came out. They checked the roof vent flap and said the vent was opening fine.

    They're very, very dirty.They don't clean up after themselves They don't even touch your dryer.They…read moreleave everything dirty. They don't even carry a vacuum on them.Really a half ass job I called the owner up.He didn't seem to care , he said oh , he put notes on The account the guy pulled up in some white Van.This is just a horrible company

    J&W Heating and Air & Plumbing - J&W Heating and Air technicians are the most knowledgeable in the area as it relates to improving performance to lower energy bills.

    J&W Heating and Air & Plumbing

    (60 reviews)

    Craven, Southside

    My home cools better than ever. I had them swap out a 20 year old hvac system with a Seer 19…read moreLennox. Can't wait to see the lower electric bill.

    I had a very disappointing experience with J&W Heating and Air…read more I originally called J&W because I was having moisture and condensation issues in my attic and wanted them to determine what was causing the problem. Their own invoice states that the supply plenum was falling apart and causing condensation to drip onto the ceiling. They recommended replacing/rebuilding the supply plenum, and I paid them $1,047 to do that work. My concern is not that there was moisture in the attic. That was the reason I called them in the first place. My concern is that the repair was not done properly. Over time, the moisture continued to cause damage, and the return became so compromised that it was close to falling through the ceiling. At that point, I called Amelia's Best, the company that installed my new HVAC unit. Amelia's Best repaired the immediate damage because the return was in such poor condition that it needed to be addressed right away. J&W then came back out because they were supposed to correct the underlying problem that had caused the damage in the first place. After J&W completed that work, I had Amelia's Best inspect it. Amelia's Best found that the underlying issue still had not been properly corrected and sent me a video showing the condition of the work. I then showed that video to J&W so they could see exactly what Amelia's Best had found. I ultimately added foam insulation to the attic, so moisture is no longer the same issue. However, that does not change the fact that the repair J&W was paid to perform had not been properly completed. Had I not added the foam, the same problem most likely would have happened again. What is especially frustrating is that J&W's invoice states that the $1,047 plenum work carried a one-year labor warranty on company-supplied materials and service. I raised my concerns and asked J&W to refund what I paid for the plenum repair so I could have the work redone correctly, and I also asked them to reimburse me for the damage caused when the repair failed. I provided J&W with photographs, videos, invoices, and documentation supporting my concerns, including the video from Amelia's Best showing that the work was still not properly corrected. Despite that, I do not feel J&W stood behind the work or properly honored the warranty. Subsequently, I also tried to submit a review directly through J&W's website, but the website would not allow me to post it when they saw it was not a positive review. I cannot say why it would not go through, but I wanted to share my experience where consumers would be able to see it. Based on my personal experience, I would not recommend J&W Heating and Air to someone looking for a company that stands behind its workmanship and resolves problems when a repair fails.

    Zerorez Jacksonville

    Zerorez Jacksonville

    (83 reviews)

    Zerorez brought my carpet, tile floors and rugs back to life. This was my first time using the…read morecompany, and it will most certainly not be my last! I only have carpet on my stairs purchased from Home Depot with a lifetime warranty that is only valid if I have the carpet cleaned once a year. Originally, the carpet was the reason I contacted Zerorez. But you must spend $147 before they will come to your home. They mentioned other services, such as tile floor cleaning. No one had professionally cleaned them in several years, so I went for it. I was working upstairs in my office and received a few pictures from Anthony, the technician. I couldn't believe my eyes. My tile floors and rugs looked new again. Check out the pictures, and you will see the difference too. Anthony explained to me Zerorez does not use soaps or detergents. They use soft water, salt, lemon, and other natural cleaning ingredients. I highly recommend giving Zerorez a call for your floor cleaning needs!

    They came out in 2029 and we were pleased with the results. I called to schedule another…read moreappointment 10/2/2026 was placed on hold a few times regarding a talk with the supervisor. They said they would call back. After an hour and a half I called again and was told that there was a note on the account about Mr being hostile over a price increase when they came out. My husband wasn't happy of course but hostile ! I have actually recommended this company but never again ! Deeply offended !

    Handy Outdoors Solutions - airductcleaning - Updated October 2026

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