1. Handy Charlie

0

Cupertino, CA

Handy Charlie

4.5 (2 reviews)
Closed • 8:30 am - 5:00 pm

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Services - Handy Charlie

Handyman assembly

Handyman caulking

Handy Charlie Photos

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9 months ago

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11 months ago

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I had some black mold showing up and I wanted it gone. Elmar came out, ripped out all caulk, fully…read moredried everything over a day, and then came back and replaced the caulk with a better grade of caulk that I had. The job is complete - looks great!

Extremely unprofessional and abusive experience…read more I created a project through Yelp, and Yelp automatically sent my request to various businesses. I was contacted by someone named Elmar. The call came from a number showing on my caller ID as 408-396-8070. Instead of simply discussing the project, he immediately became hostile and started swearing at me, including saying "F*** this" and "F*** you," before abruptly hanging up. I was completely caught off guard. I had simply submitted a project request through Yelp and had not done anything to warrant this kind of treatment. This was an absolutely unacceptable and highly unprofessional way to treat a potential customer. I will also be filing a complaint with Yelp regarding this interaction so they are aware of how a business responding to Yelp project requests is treating potential customers. **UPDATE: I am providing screenshots to document what actually happened.** In his response to my review, Elmar claims that my account of him calling me and using profanity is "completely false" and that "nothing like this ever happened." That is not true. I am uploading two screenshots that document the sequence of events: 1. **At 3:10 PM**, Elmar responded to my Yelp Project request stating, **"I don't provide that service."** 2. **At 3:12 PM**, just two minutes later, my call history shows that I received a call from **408-396-8070**, which is the business phone number listed on this Yelp business profile. During that 3:12 PM call, Elmar was extremely hostile and directed profanity and abusive language toward me, including **"F*** this" and "F*** you,"** before hanging up. The timing is particularly significant. If Elmar had already responded to my Yelp request at 3:10 PM stating that he did not provide the service, there would have been no apparent reason for him to call me two minutes later unless he wanted to discuss something further. That call did in fact occur, as my call history confirms. Elmar now claims that the call and abusive behavior never happened. The screenshots provide contemporaneous documentation of the Yelp response immediately before the call and the subsequent call from the business number. I am providing this documentation because Elmar chose to publicly accuse me of making false accusations and acting in bad faith. I believe potential customers should have the opportunity to see the documented timeline and make their own judgment. I have also reported this matter to Yelp and will provide Yelp with the same documentation.

Handy Charlie - handyman - Updated October 2026

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