I normally don't post reviews especially when they are bad. I will forget about the bad service and experience and move on because that what you do. But I am posting this low rate review because of the service and comment that I received after my haircut. I had a haircut scheduled with ERIC at 4:30 pm. I get there early and he wraps up with his previous client before seeing me. He asks me to come over and starts asking what I want done. I show him picture of a simple haircut and it seemed like he understood what I wanted. And immediately, I start to feel like I am not going to like to this haircut because he isn't necessarily conversing with. I get a bad vibe so to speak. Every barber or stylish I've had tries to create a nice atmosphere by talking, essentially getting to know each other. This guy isn't doing any of that. I am the one initiating the talking and getting to know him. And then I start feel like I am not going to like this haircut because the entire time I am facing the wall and not the mirror so I can't see what he is doing. He then starts to wrap up the haircut by finishing the back side of the neck, which he didn't even bother to ask if I wanted a square or round edge. So he finishes my haircut and lets me see it in the mirror. I initially don't like it and then he shows me the back which has round edges instead of the square edges that I prefer. And so I think to myself "okay it's a bad haircut and that's it. I won't come here again. Lesson learned" and be done with it. So I go to pay the $30 dollars for an already shitty inconsiderate haircut from someone that supposedly calls themselves a barber. I then get asked if I want to tip. I don't tip because I am not happy with it. And then walk out and start to look at my phone outside of the shop. ERIC, then comes out and approaches me and asks why I didn't tip. I didn't want to tell him that I didn't tip because:
1. You weren't very inviting. You didn't talk or made me feel comfortable. I think when you have a new client that is what you are supposed to do.
2. The entire time that he was cutting my hair, I couldn't see what he was doing. I was facing the wall the entire time without even peeking at the mirror in front of the salon chair that I was in.
3. Instead asking or considering what kind of edges, I get on the back of my neck he just does the round edges instead of the square edges that I prefer.
So, instead telling him these comments, upfront I just simply tell him that I paid for the service and that should be it. And he looks at me confused. Pauses before his next comment. And then rudely says to me "Don't ever come back" and walks away. So badass, of ERIC. So in summary, he follows me, questions me about his tip, and then tells to not ever come back. This is no way to do business. I was never rude to him or disrespectful and for him to feel so entitled to receive tip after a shitty haircut speaks to the sense of an entitlement that he thinks he has.
So here are a few suggestions for someone looking for a haircut and the business itself.
1. Avoid it. Plain and simple.
2. ERIC, should really be fired because this apparently isn't the first time that he has done this. There is another review of him on Yelp, where he tells another client to not come back. If he was working for me and my establishment I wouldn't be letting a shitty employee or contractor ruining my reputation.
3. ERIC, should really go back to marketing and advertising because his barber skills are not it. And his people skills need improvement as well. read more