It's almost 5 stars, and I may adjust that soon...
In the past, I went to this store, and there seemed to be issues that I did not feel like ignoring, nor overcoming. Since that review on Facebook, I was really in need of just a few things, so months later, I returned. I was not only able to grab what I needed, I was also able to talk to the staff like a person on who made me feel like we were on the same level. That means a lot to a customer.
Kudos to you Mr. Owner!
(A short background story, and why I wanted to refuse to enter that establishment pence more; Went to pick up a few things for the garden. I asked about a few products that the do not carry, and was treated like trash because that particular employee "knew how to grow the 'best' ways," and seemed to talk down on my decisions/questions. Obviously, because he doesn't understand that everyone has their own way of doing things. This isn't my first rodeo, and I know somethings are way better as high dollar items, but I also understand that some cheaper items will work out just as well. Sometimes even better. There is no reason for any employee to treat you like garbage, and act clearly conceded, and ignorant to the customers. There's nothing wrong with not having an immediate answer, or even the knowledge of someone else's application. That one person was the reason I couldn't go back. It's hard to support any business who hires employees that can't understand the products, doesn't know about any products outside their specific inventory, then pretend he's the 'best' at anything.) read more