My husband and I have gone here many times for massages. They are excellent at finding all those…read moreknots and sore areas. The stretching at the end is the icing on the cake. Very affordable. Highly recommend.

I had an absolutely terrible experience here and will never be back. I came in experiencing a great…read moredeal of pain and was barely mobile. My girlfriend was kind enough to book and prepay for a 90-minute deep tissue massage for me, and decided to book one for herself at the same time. The first 45 minutes were spot on. The original masseuse found the knots in my back, neck, shoulders, and left hip and went straight to work. But midway through the session, someone else entered the room and took over without warning. First off, her hands were freezing. Second, she was completely worthless--zero pressure, no deep tissue work at all, just loads of oil and light rubbing. She "worked" on my right leg, but did absolutely nothing to address the muscle tension. By the end of the session, I was drenched in oil and literally walking with a limp because my left leg had been properly massaged by the first person, but my right leg received zero actual treatment. To make matters worse, when my girlfriend (who had the same masseuse for her entire session) approached the manager about why my therapist was switched, the manager's excuse was: "Oh, because it was her turn." No apology whatsoever. The manager just casually said, "When he comes back, he can request the full session be with the original masseuse." There will not be a next time. Terrible customer service, zero care for a client in pain, and completely unprofessional management. I would never recommend Thai Spa on Eastern Ave.

I decided to try this place out since I have been dealing with abundant tension in my shoulders,…read moreback, lower neck, and head (over the past several months). I'm so glad I booked a massage and stretch session. Elvis is magical with the amount of pressure he applies. He's very professional , friendly, and skilled at his craft. He made me feel at ease through the process, which helped because I've only had one massage in town at a resort spa and massages on cruises (which are completely different than this experience). I will absolutely be coming back. I feel ready to take on the world again - it's so nice to not feel that constant tension I had been dealing with! This facility is very nice and I appreciate how accessible the location is (their portion of the massive shopping area is the easiest to navigate).

This was my first time going to Elements. All of the staff were friendly and very relaxing…read moreenvironment. They did not pressure me into getting a membership which is great. I got a 90 minute massage with medium/deep pressure. It was amazing! Highly recommend Cody. It's time for me to schedule my next one.

Here's your polished review:…read more My massage with Tanya was one like no other. She was incredibly attentive, asked all the right questions about my focus areas, and delivered the exact firmness I requested. As a long-time member, I can confidently say she ranks among the best massage therapists I have ever had. We also absolutely loved our experience with Kim and Myla at the front desk - their warmth and genuine kindness created such a fresh and welcoming energy. I would wholeheartedly recommend this location for your next massage.

Extremely disappointed with both my experience and how management handled my concerns afterward. I…read morebooked and paid for an 80-minute massage but was taken back around 7:07 PM, the massage didn't begin until approximately 7:10-7:15, and it ended at 8:20. I clearly did not receive the full 80-minute service I paid for. What was even more frustrating was the pushback from management when I brought this up, rather than an effort to make the situation right. I even asked them to review their camera footage to verify the timeline. We've been members, but after this experience and the way it was handled, we will be canceling our membership. Very disappointing customer service.

Used a Groupon to try the place out for a Mother's Day massage. I had a fun and relaxing time with…read moreCrystal - her deep tissue massage put me to sleep! Highly recommend. I visited their location on Warm Springs since they also do facials (my daughter got one). They have monthly memberships and/or stand alone pricing for services. Nice front desk people when you call to book and check in.

Front desk staff is always professional and engaging. Never had a bad massage here and I have the…read moremonthly membership. Helps that it is next to the dispensary for ultimate unwinding.

Kevin is an amazing massage therapist. I have been to him in a bit but plan to schedule an…read moreappointment soon. He customizes the massage to your needs and never disappoints.

YELP 365 CHALLENGE 2014-(130/365) "The Master Masseuse"…read more Go See Kevin!!! NOW!!!!!!!! Oh yeah, no one liners allowed! But fo' really tho'.....you want a high end massage without getting a WWE style smackdown(Refer to my Best Foot Spa Review) Thanks to Regina, we had a very relaxing day! Kevin is really great about explaining to you what's gonna happen, step by step so there's no surprises. He first has you face down and then you inhale a scented oil to get your senses going, Then he goes to work checking on you periodically to ensure that a comfortable amount of pressure is being given making sure your body is at ease during your session. Oils are also used on your body which are very soothing and smell great. One of my favorite parts were the hot rock treatment. Rocks are heated to 170 degrees then cooled to the proper working temperature of 140 degrees and Kevin uses them to work your entire back region. After flipping around, Kevin did some work on my arms, hands, legs, and feet. Upon completion, Wifey and I swapped places, and I went in to finish off with a steam/shower...AHHHHHHHHH!!!! Personal lockers, a robe, and flip flops are provided, as well as complimentary water, and with very competitive reasonable pricing, we definitely will return! ALOHA!!! Shaka Meter: \uuu/ \uuu/ \uuu/ \uuu/ \uuu/ 5

From my experience I am going to list pro & cons; CONS: 1…read more This massage club is not for the budget minded individual, 2. Listed prices on the wall is not what will be quoted to you (don't know why), 3. Be careful where you want the masseuse to concentrate, they tend to overdue it ( but you asked for it), 4. Medium pressure must mean something entirely different to the Asians (be careful) PROS: 1. Masseuse was friendly and did concentrate on areas of concern ( my case neck and lower back), 2. Time limit was adhered to without cutting out any time, 3, Decor was pleasant, music soft, room temperature good ( not too cold or hot), I hope this helps some of you, strictly my opinion, thank you

This is an upscale Japanese (not Chinese)/Asian massage spa. Nice decor and upscale dressed staff…read more This was my 2nd time there. The massage that I had was great! The table was very comfortable (most Asian massage tables are too hard for me) and has a head cradle instead of a hole in the table. The staff that I met was very nice. The negative comments that I have read seem to be from people that are not knowledgeable about Asian massage spas. To address some of the negative comments: Almost all Asian spas that I have gone to ask for a "tip" upfront. It's why the advertised prices are so low. The $ that I paid, including the upfront tip, for a 90 minute massage was appropriate for an upscale place like this. If you are polite the people you talk to are nice to you too. From my experience with just about every Asian spa that I have visited they say "we are busy" when they don't have any availability at that time. It's because of their limited English, not because they are being rude. Most Asian spas don't have a receptionist. That's how they keep their prices low. It is common for your massage person to have to answer the phone or door during your massage. The only negative thing is that their advertised price, including what they quote over the phone, doesn't include the mandatory tip. If you walk in to make an appointment for a later time they tell you the full price upfront. As a Japanese Asian spa they do not do reflexology foot treatments (massages) From my experience in Japan it is customary for female staff to only massage male clients and male staff to massage female clients. It's not sexist. It's cultural.

Fantastic experience for Mother's Day! My husband booked me a massage with Noel. Noel was…read moreprofessional and courteous. Hands down the best massage I've ever had! He gave stellar tips about stretching certain areas of focus. Afterwards, I added the 45 minutes in the salt cave. It was super relaxing that I took a little snooze. Highly recommend for anyone needing a little TLC.

We love The Salt Room and come here every time we visit. We have family in the area so we come…read moreoften. The massages, salt room, and the facials are just so relaxing and spectacular. We highly recommend coming to this location for a nice relaxing day. The three hour bliss is what we always get. We will return again.

I came in yesterday for the first time. My boyfriend…read morepurchased me a gift card for Mother's Day. $129 full body 50 min massage. $30 salt room. Upon walking in it is gorgeous in this place. They do sell Eminence products, which I love. The massage room is beautiful and it only got better my masseuse he was very kind and during the massage targeted areas greatly. Day after I'm feeling wonderful. I had yet to experience a salt room, it was so calming and peaceful. I will definitely be back next month.

My husband gifted me a 80 min facial Today and was…read moredisappointed by the customer service at Lapis at Oak Spa. When I walked in, the front desk staff asked for my name and told me to sit down, but offered no warm welcome. I've visited other spas where the staff are much friendlier and make you feel relaxed from the moment you arrive. Someone who appeared to be in charge came in to speak with the receptionist and didn't acknowledge me either. I don't expect a big fuss, but a simple hello or "Thank you for coming in" would have made a difference. The spa was empty during my visit, and the unfriendly reception made me less inclined to return. I hope they work on making guests feel welcome.

I had no idea that Massage Envy did facials. Not sure how long they have been doing them and I…read morerarely get them but I was in some "self care Saturday" and called them at 8a to see if they had anything and luckily they did! I just wanted a standard facial, nothing crazy. I got booked with Mercedez. She was sweet and I loved how detailed she was about each product she was applying and what the benefits were of the products. I felt relaxed. The facial was 50 or 60 minutes, I lost track of the time. That's a good thing as I felt relaxed there after I stopped my internal busy body schedule. I liked the neck and upper back light massage while the products did the work on my face too. It was a solid facial, I give it. 10/10. I highly recommend Mercedez, she was a doll. I need to treat myself more often for a facial.

They need to listen when people tell them it hurts them and be mindful of problem people have. I…read morewent there to get a massage because I received a gift card. However it turned out to be a disaster for me I let them know that I had previous back surgery nine months ago, and that I had a rot in my back when my massage was completed. I could not barely stand up to walk. I was in so much pain that I had to go to the ER and get pain meds and they were ready to admit me however I didn't let them admit me because I had a previous appointment that I had to within the next day but since then I have continuously had. substantial pain that I can't now get under control so now I have to go back to pain management to get nerve endings burnt due to the bad service I received there because they did not listen to what I was telling them and I reached back out to the manager there and expressed to her that I need to file a claim with them because I wanted to be compensated for what happened. However, they keep brushing me off and telling me they called the insurance and there's nothing they could do for me however they keep wanting to offer me another massage. They really think I'm crazy to take another massage after you cause me pain that is out of control now. No thank you so I called back and went there to speak with the manager and they keep saying well. It was on a gift card. We can't give you your money back, but we could give you another massage. There's nothing we can do. Did you let the massage therapist know that you were hurting you didn't have to complete the massage I expressed to them I told her she was hurting she would lighten up and I told her where to concentrate on because she was making my back hurt. Please don't go there if you have any medical issues because they don't care. You put all of that on a screening that they do but they don't listen to. They are just out for money. They told me they referred it to the insurance because they could not do anything. However it has now been a month and I still have not heard from no one. They just lied to me. They have no intentions on contacting the insurance because they feel what they done was right. I have a bill from the emergency room where I had to be treated and it's like oh well never again will I support a massage envy ever and you shouldn't either.

Great Massage! Ashley did an amazing job! Great attentive service, wonderful ambience and good…read morelocation. I definitely will be returning and highly recommend!!!

I fell in and out of sleep while getting a 2 hour massage with Ashley. She truly reads the intake…read moreform, and also take notes at the end of the session to ensure client's needs are addressed. Ashley worked on the knots and did her best to get rid of them. She is such a wonderful massage therapist. The room was clean, inviting, and the music that was played during the session induced relaxation. Was such a treat and alone time well spent. The massage table is also warmed for client's comfort. Was a bit too warm for me so Ashley switched it off, but that option is certainly there for folks. Highly recommend!