Dr. Hayes is an extremely skilled physician and has a wonderful manner that puts one at ease.read more

I was visiting my son in Chelsea, and needed to see a Doctor on a Sunday morning. Dr. Hayes left…read morehis church between bible study and the morning service to meet me in his office. I believe that says it all! If I lived in the area, he would be my Doctor.

I have been a patient here for several years and have always received great care, they seem to…read morecover everything. The staff are friendly and the doctors are very attentive and help you address my needs. If there are any negatives the doctors seem to switch every few years but that aside the new doctor is as good or better than their predecessor (that means the one before them)

All of the doctors are so sweet! very quick and efficient everytime time I go! Dr. Bearman…read moreespecially is very knowledgeabl!

I have visited this eye care business twice and each time I received great service. They are open…read moreand honest about what will come out of pocket vs what is within the insurance plan. They are quick and efficient with service and have kind mannerisms.

I love Mrs. Dr. Williams. She is very friendly and professional. I never feel rushed or…read moreuninformed. I highly recommend this clinic.

Doctor and staff friendly and answered all questions. Wait time was less then 30 minutesread more

I don't know why this place has never had a review, but I think it's awesome place! A couple…read moreof months ago I dropped off a glasses prescription from Target and asked if they could fill it for me. "Sure" they said. I found the frames I wanted (they were super nice and took time selecting just the right frames) and they took care of it. A little over a week later, my glasses were back. However, because I have progressive lenses it's been hard to figure out if the prescription was too strong or the placement within the lenses was off. Either way, I'm not seeing as well as I would like. So I made an appointment on Thursday and they got me in the next morning at 7:15. Cool. Now, my appointment took a a little more time, but that was mainly because I didn't have my original exam there. So Danielle, the super nice and efficient tech and Dr. Doss were so awesome to take time to figure out exactly what the problem was. Seems like it may be a bigger issue with my right eye, but I'm glad they were willing to figure it out. They gave me a different script and placed an order for new lenses. No issues or problems. Every single person there was cheerful and pleasant. They have a large staff. That was the first doctor's office I've visited that had a kiosk check-in. I'd heard about them but I've never seen one in person. Very cool. NO PAPER OR CLIP BOARDS! It was like a kiosk at the airport...scan your ID and insurance card if you have it and then your info comes up. The exam area is much larger than it looks from the outside. I visited the Trussville location so I'm not certain about the other locations. The waiting area is spacious and the optical side is neat and orderly. The selection is not as large as it is at Schaffer, but the best part is that the frames at VisionFirst are NOT over priced. I saw a lot of frames I liked in the $185 range. A lot of name brands and also frames I've never heard of but loved the look. I can't speak for all locations of VisionFirst, but if you are needing to change eye docs or just want to try some place new, check them out!

Absolutely amazing customer service! So patient and polite with me and my indecisiveness for…read morechoosing frames. I highly recommend them if you need glasses!

From the owner: Family owned business that specializes in filling prescription glasses that meet the needs of the…read morepatient. We offer custom looks with custom eyewear to match your style. We do not offer eye exams!

Every time I come in for an appointment, everything goes smooth and normal. If I need anything…read morebeyond that, it is literally IMPOSSIBLE. They never answer the phone, take hours/days to get back to me. I've simply been trying to get my contacts prescription emailed to me... I've had to call every single day for the past week and I still haven't received this email. I absolutely do not recommend this place and will be switching eye doctors as soon as I can get my prescription.

Both my husband and I get our vision care here. The visit seem to go ok, it's the after care that…read morestinks. I've called four times and all I get are text messages back, no one has called me to discuss my concerns. Will be looking to find a new eye doctor asap!

Wonderful experience at Southlake Optometry. Dr. Natalie…read moreSimons was very approachable and pleasant. I would greatly recommend this practice.

I've been using Dr. Tracy Mercer for many yeary sister also has used her many years as well. she…read moresuffers with Macula degeneration in both eyes - my Dad, Mother and all three of us sisters. I have just been diagnosed with it. everyone in ther office is exremely courteous and friendly. they are the best...