I worked with Dr Gracie for several months for a torn tendon in my hip area. She definitely knows…read moreher stuff. Every time I left there I felt great! She was always willing to and did help me with other aches and pains in my body. She also gave me at home exercises to keep my legs strong. I would highly recommend her for any needs that one may have!

I was introduced to ProTailored Physical Therapy when I experienced severe lack of neck mobility…read more Yes, I could step in for Lurch from the Addams Family. Lisa Douglas focused, evaluated and provided me, not only with immediate relief, but taught me how to maintain her success in my recovery. Lisa is very respectful and personable as she gained my complete confidence during my sessions. The North FW location intake was easy and so very pleasant. The waiting area is relaxing and very comfortable. I am very appreciative for all their help!

Emily worked on me and helped me regain a lot of my neck mobility back . She measured my progress &…read moream thankful she is in our community! The staff was great as well & if ever needed again I know where to go ! Five Stars

From the owner: Sports injury Work injury…read moreAcute and Chronic Pain Post-Op Knee and Hip Surgery Low Back Pain Neck Pain Shoulder Pain Rotator Cuff Injury Edema or Swelling in Legs Balance Problem Weakness Plantar Faciitis Arthritis Pain Sciatica Tendinitis Foot Problems Early/Childhood Interventions Chronic Joint Pain Fibromyalgia Bursitis Ankle Sprain Vehicular Accident Injuries

I just finished my last session today. I had shoulder surgery and started therapy in February. The…read morestaff at this location were great. Professional and friendly. They all got along and seemed to care about their patients. Dr. House was my main therapist for the majority of the time there. He answered any questions I had and did a great job of explaining the recovery process for my shoulder.

The care I received was decent, however, if I require physical therapy in the future, I will be…read moretaking my business elsewhere. The head therapist is friendly enough, however, lacks good communication skills at times. If he asks if you did your home exercises and you say no, he will rudely walk away without a word. In my case I had asked my doctor if it was okay for me to attend PT once a week and do my home workouts as I have a copay per visit and am on a tight budget and allowed limited physical therapy visits were year with my insurance coverage. My doctor said that was okay.... yet the head therapist at this location, very angrily and loudly spoke down to me in front of both patients and other employees on my last visit asking me why did I only come once a week. when I explained the situation, he then stated that he wished I had told HIM that and that I wasted my money by going only once a week. I felt this was something he could have spoken to me about privately instead of announcing it to the entire office. Also, while I was being iced during one of my visits, I overheard two other therapists near me talking about a client that had just left and poking fun at her progress. It made me wonder what they say about ME after I leave from my visits. For those two reasons, I will not be returning to this office.

As a parent whose child received services here, I cannot recommend this place. I am compelled to…read morewrite this review as I found this place to be highly unprofessional. Almost all my calls during business hours went to voice mail. When I did manage to reach the receptionist, it was impossible to schedule a phone meeting with the doctor regarding my child. I was only allowed to leave a voice mail, which was never returned. In addition, my letters asking for more information went unanswered for months. I found it quite remarkable that this place did not have the common decency to respond in a timely manner. I only received a response via a letter three months later after being persistent and assertive in my approach. The letter was full of patronizing nonsense from Dr. Souder and it did not contain the information I was desperately seeking. It 's not hard to see how this place shares similar hallmarks. I would go as far to say that this is the most frustrating and excruciatingly miserable service I have ever encountered from a health care professional. The effect of all this is so uninvolving, so uncaring, so downright silly, that it baffles even sympathetic parents. Places that are enlightened enough to consider communication with the child's parent of paramount importance would be a better fit for this kind of service as parents are already going through a difficult time. I hope this place improves its posture towards timely communication as it would benefit all concerned.

I would give Kingston Care negative stars if it were an option, so don't let my one star fool you…read more My mom has been there a week and I have been there 12 hours a day caring for her because we all know there are never enough CNAs to care for all the patients. This morning my 90-year-old mom was let alone on the toilet at 7:30 a.m. half cleaned up, poop on everything and the CNA never returned. She got herself back to bed and had to walk through poop all over the floor. I arrived at 9 with her breakfast to find her a mess. No one answered the call light. I walked the halls asking for help. Finally I went to therapy and had to reschedule her OT and clean her up, get her dressed, and clean up the room myself. I requested an administrator meet with me to discuss my experience and I expected them to speak with me and help me. Instead they wouldn't let me speak and only wanted my mom to speak and she didn't know who they were or why they were there. She's hearing impaired and didn't know what they were saying. One didn't like that I was angry and wanted to speak, and was so patronizing and condescending. I was even more upset after the interaction with the staff I asked to help me. I was told my tone was unprofessionally and if I kept it I would be asked to leave and escorted out if I returned. My tone is much stronger now and I hope my mom is alive when I go back to get her out of that place. Please do not put anyone you love in this place. My dad was at Ashton Creek for three weeks and I gave them five stars.

FIRST OF ALL THE FOOD SUCKS. AND ON WEEKENDS YOU MAY GET LUNCH BY 2: p.m and you can expect it to…read morebe cold. My father was there after a surgery, during the day family was with him to do for him. but in the evening he would soil him self because he couldn't get anyone to help him to the bathroom. He was there for almost a month and in that time he got two showers. I have a dear friend that is also in her 80's she was treated that way for a week before her kids got her the heck out of there. But if you look at Kingstons Website it's awsome go figure. But on other sites they are bad! Watch your family closely and do your homework before you put them in a place. WE LEARNED A VERY VALUABLE LESSON Sorry Kingston but you need to step up your game. The only good thing about the place, the people were friendly.

I'm a family member that is writing this for my daughter, she sends our grand child to the center…read moreat Beirman in Fort Wayne. My complaint is against one of the ABA therapist in the center, Stephanie Green she's awful to my grandchild, she often sends them home with a dirty diaper and I've often heard her bad mouthing some of the BCBA in the office along with some of the parents, which I feel is unethical.

Great therapists who truly care about each of their clients progress and provide personalized care…read more Friendly office staff and a stress free atmosphere.