I was introduced to ProTailored Physical Therapy when I experienced severe lack of neck mobility. Yes, I could step in for Lurch from the Addams Family. Lisa Douglas focused, evaluated and provided me, not only with immediate relief, but taught me how to maintain her success in my recovery. Lisa is very respectful and personable as she gained my complete confidence during my sessions. The North FW location intake was easy and so very pleasant. The waiting area is relaxing and very comfortable. I am very appreciative for all their help! read more

A bit disappointed in the experience. I felt my PT was more interested in his laptop during our sessions then our actual regimen. I noticed other PTs as well had their heads buried in the computers. Also doesn't help the front desk is via webcam. read more

I have nothing but good things to say about this business. The staff there is amazing. They do great work and they are very friendly. I have seen amazing improvement since I started going there a year ago. I would highly recommend Pro Tailored on West Jefferson. read more

I've dealt with pain in my arm for nearly a decade. It was initially a long mis-diagnosed mass growing in my forearm which was removed about 4 years ago. I didn't make it a full year post-op before the pain came back terribly strong. After a few weeks in traditional PT, I was told to go back to my doctor. My ortho doc didn't want to do another surgery, just pain management. I had inflamed scar tissue and overwhelmed nerves. It was painful to even touch my arm, I could not wash dishes, ride my bicycle, or do much of anything that involved gripping or rotation of my forearm. I finally found ProTailored thanks to my Integrative Doctor. After just one treatment, my arm could be touched without me gasping and wincing in pain. After a few weeks, I was able to wash the dishes again. Now that I've wrapped up treatment, I feel like there's NOTHING I CANNOT do! I thought the best I could hope for was less pain. Never in my wildest dreams, after nearly a decade, did I think my arm would be pain-free. But it is!!!! Even if you've given up hope, I encourage you to reach out to the amazing doctors at ProTailored. Thank you Dr. Evans and Dr. England for giving me my life back.You have earned my eternal gratitude. read more

After having two car accidents, 2 children, and spending a few years in grad school hunched over books and computers, my back, shoulders and neck were in poor shape. I had seen chiropractors, and taken medication, but the relief was only temporary. I was at a breaking point when I couldn't even give my young children a bath because leaning over the bath tub had me in so much pain I would cry. I decided to visit Dr. Jon for physical therapy treatments. He was very professional, and spent a lot of time really learning about my situation. I never felt rushed, I felt like he really cared about my personal story, and my pain. He did several stretches and diagnostics to see exactly what was bothering me. I really felt like he took the information from my injury, and his assessment of my condition to formulate a specific and personal plan just for me. I immediately noticed a difference after my first session. Through series of stretches and exercises I was getting the results I wanted. Dr. Jon always explained what he was doing, and why he was doing it. He helped me understand my body, and the science behind the therapy, which was really cool. I felt confident in his plan because he was so knowledgeable. He gave me some exercises to do at home to help my recovery. I feel that he was very honest about my treatment plan, never pushy, or making me return if it wasn't necessary. I would highly recommend Dr. Jon, he really helped me with managing my back, neck and shoulder. I still continue to do several of the exercises he showed me, and continue to get results. read more

I visited Protailored Physical Therapy (PtPT) for a shoulder problem (a rotator cuff injury I'd tried to self-heal for a year). I'll summarize my experience -- Amazing! If you're looking for a GREAT Physical Therapist, go see Dr. Evans at Protailored Physical Therapy. Note: I'm a recent patient, not being compensated in any way for my review. I just thought I should say that because my review might sound like a paid advertisement. But, I just HAD to write a review so I can help others find the healing I've found. MY STORY: I tried to exercise my shoulder problems away for about 1 year. I had somehow injured or strained my shoulder (although I have no idea how) and thought I could fix it at the gym myself. I made some progress on my own, but plateaued and couldn't get rid of all the pain. (Lesson 1 to self: Go in earlier - I could have been all better in weeks versus months had I visited PtPT sooner.) Turns out, many of the exercises I was doing were not best for healing my injury. And, in all that time, I was actually finding ways to compensate for my pain, which wasn't true healing. When I showed up at PtPT, Dr. Evans did a thorough assessment of my issues and asked a lot of good questions. I never felt judged for my year of self-therapy. He just dove in with a positive attitude ready to help. My first treatment Dr. Evans started with is called "dry needling" (sounds worse than it is.) :-) This wasn't a mandatory treatment; Dr. Evans simply explained my options and allowed me to move forward with what I felt most comfortable with. Now, I'm no doctor, but as best I can explain it, it's a technique sort of like acupuncture, but it is targeted and administered in specific ways to increase circulation, release knots, etc. to bring about healing. You don't feel the needle at all (really, you don't) but he then uses the needle to target specific areas in the muscle/tendon. That part isn't too fun (but bearable). But the results were really amazing. After my 1st visit I'd say I noticed a 50% improvement in my shoulder pain. Dr. Evans used this technique a couple more times over the coming weeks. Most of my other visits centered around other techniques (scrapping, stretches, targeted massage, etc., and exercises.) Dr. Evans gave me a range of exercises to begin at home. Each week he would assess and change exercises to target different things my shoulder needed. I found ENORMOUS improvement through these exercises. BOTTOM LINE: I've now finished treatment with Dr. Evans. And after going to about 8 visits, my pain improved 95%, mobility improved 95%, and strength is returning as I'm compensating less for shoulder weakness. The remaining 5% will come with the ongoing exercises Dr. Evans has me doing over the next few weeks. I'm so, so happy with my results and my experience with PtPT. WHAT YOU CAN EXPECT: From the time I walked in the door, I was greeted by a friendly smile and a welcoming environment. And, at each visit Dr. Evans took time to listen to me and 'tailored' my treatment to my needs, abilities, etc. (The business name fits.) Here's what you'll find when you come to PtPT: 1. Friendly, relaxed environment 2. No wait (I've never had to wait more than 2 minutes to see Dr. Evans) 3. Individual one-on-one attention 4. Dr. Evans has an obvious passion for PT and genuine concern for his patients 5. Did you catch #4? He's a Dr. He has a Doctorate in Physical Therapy. How many PTs can say that? He knows his stuff. 6. He doesn't push treatments or drugs and was open to working with my desire to use natural anti-inflammatories vs other medications. 7. Dr. Evans listens and answers any questions at whatever level of detail you like. 8. And last and most important, his techniques get results. Great Job, PtPT! Dr. Evans and Vanessa, I'm so glad I found you. Mark P.S. I got my wife to get a consultation for a locked "trigger finger" thumb issue. Dr. Evans was able to help bring a significant improvement to her thumb's mobility and flexibility!!! read more

I have seen Dr. Evans for two problems. I was scheduled to have surgery on my shoulder for a torn labrum, but after some time with Dr. Evans, my shoulder was feeling better and I decided not to have surgery, and instead continued PT. My shoulder now feels as good as it ever has! So glad I didn't go through with surgery. My second time seeing Dr. Evans was for re-hab following endoscopic surgery on my knee. By the end of my therapy, my knee was feeling great and I was back to working out like I was before I injured my knee. Can't say enough about the quality of care at ProTailored, or about the people there. A+++ read more

I had a great time shadowing Dr. Mitchell Hall for one of my internship rotations and I loved seeing how much he cared for his patients! The staff was very welcoming and from my experience I would highly recommend receiving treatment from Pro Tailored! read more

5 Stars so far. Matt Paul has been doing a great job at relieving the pain in my neck and lower back. It has been a ongoing process because these issues didn't happen overnight. But Matt is slowly getting my pain under control by showing me exercises and stretches and working on the area's that need attention to minimize the pain so I can at least get sleep at night. Thanks again Matt for all your help. Jeff C. Auburn, IN read more

Getting older is not fun, and along with that comes more aches and pains. When I was first introduced to Dr. Jon I was happy to see he is was a kind and pleasant man. He was knowledgeable in his field and explained to me what was going on in my body and how he could help me and I could help myself. After a couple of treatments along with home exercise my situation was on the mend. I have come back to Dr. Jon when I needed his help and he always explains what he was doing and why. Not too many doctors do that. His wife Vanessa has always been very welcoming and sweet. The whole office is welcoming and wants to be helpful. Will recommend this service and the plus is the people. read more

I had been having serious back pain with no idea what the trigger was, so after a couple weeks without anything getting better I finally sought out care and decided to give Jon at Protailored Physical Therapy a try. I have always been in the camp of "rest heals all wounds," so I'll be the first to admit I wasn't sure what to expect. At that point though I knew I needed to do something more than just "rest." When I made my appointment and went in for treatment, they were super friendly in a very genuine kind of way that made me feel very comfortable. After explaining my situation and source of pain, Jon went to work. I really liked that as he stretched me out, he explained the science behind how strain on one part of our body can trigger pain in a completely different part of our body. His passion for what he does is very evident. As parts of my body were essentially contorted in different ways, Jon was very attentive and continued to ask questions about what I was feeling. By the time my session was complete, I was shocked at how much better my back already felt. Jon gave me some additional stretches I could do at home to continue improving. I love how honest he was about what I needed to do to get better, and he was not pushy at all about me needing to come back for a follow-up treatment. I am happy to report that my back pain went away pretty quickly after that! Although I didn't need to go back for a follow-up session, I will definitely go back if I have any injuries or nagging pains in the future! read more

I was referred to ProTailored Physical Therapy after I had shoulder surgery. It was one of the best experiences!! Dr Jon diagnosed me with "frozen shoulder" and within the first 2 visits I was feeling better! He knows his stuff and takes time to work with you one on one!! If I'm ever in need of physical therapy again. I will definitely call Dr Jon & Vanessa at ProTailored Physical Therapy!! read more