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Hand & Stone Massage and Facial Spa

4.0 (45 reviews)
Open 9:00 am - 9:00 pm

By appointment only

Updated 2 months ago

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Response time

2 hours

Response rate

100%

Services - Hand & Stone Massage and Facial Spa

Massage

Deep tissue massage

Hot stone massage

2 More Services

Reflexology massage

Swedish massage

Hand & Stone Massage and Facial Spa Photos

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Recommended Reviews - Hand & Stone Massage and Facial Spa

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Lobby area
Ciera H.

So, let me preface by saying I've never been a habitual spa-goer, my idea of a good time has never been to have cucumbers over my eyelids, etc. etc. etc. That being said, I have a fabulous time at Hand & Stone each time I go, feeling all the more relaxed and focused every time I leave. I was first introduced to Hand & Stone as a gift from a friend. They gave me the option of choosing either a one-hour massage or facial, to which I chose the facial. After asking the front desk about the most popular estheticians, I booked my appointment with Destiny. Destiny is fantastic. She is very knowledgeable about the services and products, and talks you through after and preventative care. I actually became a member of H&S after my first appointment with Destiny. As far as the reception staff, they are always very pleasant and accommodating. I truly started taking my self-care more seriously after becoming a member here. I recently received another gift card here as a Christmas gift, and I am SO excited to use it. Their multiple locations across several states make it easy to gift a massage/facial to family/friends elsewhere. Pick Hand & Stone!

Ready to relax!
Melissa K.

I've never had a massage at a franchisee location like this before, only at full spas and usually while on vacation. My husband gifted me with a couple's massage here to celebrate 5 years of being together, and I truly did not know what to expect. We were advised to arrive at least 15 minutes early to fill out our medical paperwork/release forms. The lobby area is small, but inviting, and has a few amenities in the waiting area (water, mints, and chocolates). Our masseuses came to greet us shortly after our arrival and they were both attentive and accommodating. The treatment rooms were small, but functional. Hotel and day spas really evoke a feeling of serenity everywhere you turn, with aromatherapy wafting through the halls and gentle music; Hand & Stone lacked this, but once my eyes were closed and my masseuse went to work, it really didn't matter. All in all, this was a very functional way to remove some tension and relax close to home. It's also much more affordable than the spas I've experienced on vacation. Certainly a place I would return.

Waiting area beautiful.
Paige A.

First time going to Hand & Stone. I've had a membership w/ Massage Envy before and have been to Asian massage spas as well, so I'm no spring chicken. This was the BEST massage I've ever had, EVER. Jennifer did her THANGGGGG!!! Book her. I added the Biofreeze and Peppermint Aromatherapy to my Swedish massage. I will be going back and may even become a member.

Denisse M.

It's been some time since I had a massage club membership, but the opening of Hand and Stone in Windermere made me cave in almost immediately. This place is so conveniently located, super fresh and new, and the entire staff has been nothing but wonderful. I've had a number of therapist work on me in the past 5 or so months, but huge shoutout to Sonia and Tarasheka. They, as well as other therapists, have helped me with my chronic low back issues, sciatica, as well as my tight, slightly rolled forward shoulders. I'm not the easiest client, and by that, I mean that I have a number of issues that need a lot of work and a lot of specific pressure, and I've been treated so well at this location. The number one tip would be to make sure to communicate clearly and specifically with your therapist. When making an appointment, ask the front desk for someone with "deep pressure" or "long strokes" or whatever it is you're looking to get out of your massage. They will pair you with someone who is a good fit for your needs. I'm looking forward to having a long-term relationship with this spa. So excited!

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Ask the Community - Hand & Stone Massage and Facial Spa

How much do 30 minute and 1 hour massages cost?

Are you currently doing couples massages? We received a gift certificate for one and would love to book but with COVID I know procedures may be different.

Thanks for reaching out! We are not currently performing couples massage at our location, but you could use the gift card for two individual massage services. Please let me know if you have any additional questions.

I am looking for a 3 to 4 hour spa experience for my daughter and her husband. Disney is very expensive(starting at 740). Does anyone know of a spa near Disney that offers transportation as part of a package?

I highly recommend the spa at The Four Seasons on Disney property. They may be similarly priced and they do include transportation. Other than that the Woodhouse Day Spa on Sandlake Rd is a close Uber ride away. Also the Ritz Carlton has a great spa… Read more

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Review Highlights - Hand & Stone Massage and Facial Spa

You add up points when you do things like book the next appointment at the time of service and other items like that.

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Indigo Spa and Wellness Center - 12 days of Christmas Special!!!

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4.6(35 reviews)
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Every now and then you can find a spa that checks all the boxes. Indigo is it!! I'm new to the area…read moreand did my research before settling on a spa that offered nails and massage services - it's not often that I get time to myself, so I wanted to make sure it was a one stop shop. Turns out, they offer so much that I can't see myself ever having to search again. To top it all off, Carolina and her team are so welcoming and friendly at each visit that I also found new friends. It's always nice when you enjoy the conversation as well as the services. Mani/pedi: I've had both Carolina and Teresa. Both girls are amazing and pay so much attention to detail. I have terrible cuticles and they were quick to offer a scrub solution and thorough shaping of nails and cuticles before perfectly applying the polish. They even have some cool color changing gel polishes that are a fun bonus. Massage: Lauren is phenomenal. She listens to where you hold your stress and goes to work on those areas with precision. Both massages have left me feeling like a completely new person. I've had many massages in my life, but few have fully carried me into the next week still feeling the knots worked out. And this is just after a few visits! I can't imagine how I'll feel after a few months. Overall: Indigo is a hidden gem in Summerport - I'm actually nervous to write a review because I want to keep it to myself! It's obvious that the spa is much more than a job to anyone who works there. The membership is steal too - $99 for a mani/pedi and a massage or $149 for a mani/pedi, massage and facial. Check it out!

Had a wonderful experience with pedicures for me and my daughter this afternoon. It's a cute…read morelittle spa tucked away in a development so plenty of parking. Quiet and serene, excellent service with a good product line. The owner is very receptive and communicates well. They offer lots of different services but it's by appointment only so it keeps it small and quaint.

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Melodie Mope, MD - Dr. Mope's Office

Melodie Mope, MD

4.4(7 reviews)
4.3 miHorizons West / West Orlando

If you want to try the latest in skin care procedures, look no further than Dr. Mope! I've had…read morethree sessions of the BBL facial treatment and my friends keep telling me how great my skin looks. I plan on doing the procedure on my hands next! I absolutely love Dr. Mope and her assistant, Nicola. Every time I go in for an appointment, I feel like I'm catching up with friends!

This office harassed my elderly mom terribly. She has skin cancer that she has to deal with, and…read morethey rushed her into their office for a pulmonary lung issue that was not As I recorded the conversation, I was harassed over the phone by the receptionist. I would not send my dog here if it was on their last leg to live. My mother has never been so upset and neither of I as we rushed her to get there thinking it was some sort of scare from the doctors office since they don't do telehealth they're acting like it was necessary for her to get there at their time as they didn't even have any of her documents correct. Be aware of this doctors office as they will get you confused with another patient at all times as I've listened to every conversation. It's a disgrace and the fact that I brought it to their attention. They hung up with me over the phone. I am in fear for my life with this office and the fact that my mother had to go through such a traumatic experience. This is not how anyone should speak to their elders.

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Hand & Stone Massage and Facial Spa - Lobby

Hand & Stone Massage and Facial Spa

3.5(15 reviews)
3.6 miDisney World, Horizons West / West Orlando
$$

I just went for a message recently, I've been going on and off since they opened... I've always…read morebeen treated with the most cared respect and kindness from the front staff to the therapist... I love that the service is always consistently good (and I don't have a preferred therapist), but this shows their commitment and constant training. The moment I come in, I feel relaxed, and in a good mood, 100% recommend... bye it might be worth more the membership as the single use of massage can be pricey!

I've been to a few different Hand and Stones over the years, was even a member for a long time…read more This was my first visit at this location and it was pretty good. I did both a massage and facial. My friend recommended Sarah for my massage, who was very good. I added on the essential oils which made for a relaxing addition. Afterwards I returned to the lobby to wait for my facial-- this to me could have been a better experience. I feel like a room in the back would have been better because going back to the busy lobby made me kind of come out of that relaxing zone. Plus, it didn't seem like my esthetician even knew I had an appt beforehand, which I think would have just made more sense. But anyway, my facial was not something I would have chosen for myself as I've never been a big fan of them. It has been probably at least 15 years since I'd had one because I have very sensitive skin. I tried to explain this to my person (forgot her name) and it felt like she was taken aback by it. The facial started out feeling like a sales pitch, which I didn't like. The facial itself was mostly relaxing as they include some massage in it. However, I would have liked to know a bit more about what they were putting on my face because many times it was burning but I figured maybe it should feel that way. I'm going to wait to see how my skin reacts to this facial before I book another and possibly try to book with someone that knows sensitive skin.

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Hand & Stone Massage and Facial Spa - Time to relax

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Hand & Stone Massage and Facial Spa
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3.3(24 reviews)
4.7 miDr. Phillips, Horizons West / West Orlando
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Very disappointed with the way I was treated last Friday 04/17/26. My appointment was at 2:45pm…read morewith Janet. The receptionist apologized saying they are late with clients, and I understood because I saw 2 clients leave while I was there. Around 3:20pm, I asked if they are still running late, and the receptionist said not for long. At 3:30pm, someone came in wearing scrubs and looked like the receptionist knew her and they chatted and later on went to the back. The receptionist took me to a room around 3:35pm and at that point I was sure that Janet will come soon after, knowing that no clients were there. I sat in that room and waited and could clearly hear Janet chatting with the lady who just came in across the hallway (seemed like the lady stopped by just to chat) They were loud and talking about personal stuff. Few minutes later, around 3:40pm, I opened the door and went to the front asking if Janet knew I was there and the receptionist seemed embarrassed and said "yes, I will go back and talk to her". I went back to the room again and at this point, their conversation continued angain about personal matters and Janet had no respect for a client waiting for an hour. Extremely disappointing. 5 minutes pass by and I left the room and passed them still chatting in the hallway with no consideration. I told the receptionist I was leaving and she looked so embarrassed because she could see and hear what was happening. I thought maybe they will realize what they did and call to apologize. NOPE, I guess there is no consideration or customer care. Never going there again, and will no recommend to people. You could the best at your business, but with a treatment like this?! You are a terrible professional and business owner.

Avoid this place. Front office girl is rude in person and on the phone everytime you call. Owner is…read moreknowledgeable and experienced, just needs new staff or better trained. Not all treatments are available either so they'll sell you Juvashape.

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Cocoon Urban Nails Lounge - Nails by Emily

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Love coming here for pedicures. I drive 45mins to come here vs all the other nearby newer salons…read more Specially because of the Hands & Stone and Ice Cream next door. I always come out of other salons with scaly heels, but my feet stay smooth after getting pedicures here. The staff are always friendly and able. I decided to write a review today because I adore the new receptionist who was working on 1/4. You never know how much you can communicate due to the language barrier of the employees, but she made sure we were heard and came by in the middle of our service to check up on us. When she sat us, She changed one of the TVs to sports for my husband who I drag to the salon, so that was pretty special to us. Its not a quiet place most times, but the service is great, and at the end of the day, a great massage & pedicure is all i want. It seems really family friendly around here bring headphones if you want to drown out conversations.

I love Cocoon Urban Nails! I've been going to cocoon for three years now, and I have never had a…read morebad experience. Everyone is so friendly and caring towards the customers, and make it such a relaxing experience! The various different seasonal pedicures are so amazing and a great price for how much you get! There is such a huge selection in colors, and there isn't a design I brought there that they couldn't do! The nail salon is decorated so well, and has such a nice atmosphere! Definitely recommend always making an appointment because it can get very busy inside, but the noise levels are still low to create a relaxing environment!

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