1. Hand & Stone Massage and Facial Spa

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Windermere, FL

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Hand & Stone Massage and Facial Spa

3.9 (45 reviews)
Open • 9:00 am - 9:00 pm

By appointment only

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Services - Hand & Stone Massage and Facial Spa

Deep tissue massage

Hot stone massage

Reflexology massage

Hand & Stone Massage and Facial Spa Photos

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Recommended Reviews - Hand & Stone Massage and Facial Spa

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Lobby area
Ciera H.

So, let me preface by saying I've never been a habitual spa-goer, my idea of a good time has never been to have cucumbers over my eyelids, etc. etc. etc. That being said, I have a fabulous time at Hand & Stone each time I go, feeling all the more relaxed and focused every time I leave. I was first introduced to Hand & Stone as a gift from a friend. They gave me the option of choosing either a one-hour massage or facial, to which I chose the facial. After asking the front desk about the most popular estheticians, I booked my appointment with Destiny. Destiny is fantastic. She is very knowledgeable about the services and products, and talks you through after and preventative care. I actually became a member of H&S after my first appointment with Destiny. As far as the reception staff, they are always very pleasant and accommodating. I truly started taking my self-care more seriously after becoming a member here. I recently received another gift card here as a Christmas gift, and I am SO excited to use it. Their multiple locations across several states make it easy to gift a massage/facial to family/friends elsewhere. Pick Hand & Stone!

Ready to relax!
Melissa K.

I've never had a massage at a franchisee location like this before, only at full spas and usually while on vacation. My husband gifted me with a couple's massage here to celebrate 5 years of being together, and I truly did not know what to expect. We were advised to arrive at least 15 minutes early to fill out our medical paperwork/release forms. The lobby area is small, but inviting, and has a few amenities in the waiting area (water, mints, and chocolates). Our masseuses came to greet us shortly after our arrival and they were both attentive and accommodating. The treatment rooms were small, but functional. Hotel and day spas really evoke a feeling of serenity everywhere you turn, with aromatherapy wafting through the halls and gentle music; Hand & Stone lacked this, but once my eyes were closed and my masseuse went to work, it really didn't matter. All in all, this was a very functional way to remove some tension and relax close to home. It's also much more affordable than the spas I've experienced on vacation. Certainly a place I would return.

Waiting area beautiful.
Cryssy P.

First time going to Hand & Stone. I've had a membership w/ Massage Envy before and have been to Asian massage spas as well, so I'm no spring chicken. This was the BEST massage I've ever had, EVER. Jennifer did her THANGGGGG!!! Book her. I added the Biofreeze and Peppermint Aromatherapy to my Swedish massage. I will be going back and may even become a member.

Denisse M.

It's been some time since I had a massage club membership, but the opening of Hand and Stone in Windermere made me cave in almost immediately. This place is so conveniently located, super fresh and new, and the entire staff has been nothing but wonderful. I've had a number of therapist work on me in the past 5 or so months, but huge shoutout to Sonia and Tarasheka. They, as well as other therapists, have helped me with my chronic low back issues, sciatica, as well as my tight, slightly rolled forward shoulders. I'm not the easiest client, and by that, I mean that I have a number of issues that need a lot of work and a lot of specific pressure, and I've been treated so well at this location. The number one tip would be to make sure to communicate clearly and specifically with your therapist. When making an appointment, ask the front desk for someone with "deep pressure" or "long strokes" or whatever it is you're looking to get out of your massage. They will pair you with someone who is a good fit for your needs. I'm looking forward to having a long-term relationship with this spa. So excited!

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Ask the Community - Hand & Stone Massage and Facial Spa

How much do 30 minute and 1 hour massages cost?

Are you currently doing couples massages? We received a gift certificate for one and would love to book but with COVID I know procedures may be different.

Thanks for reaching out! We are not currently performing couples massage at our location, but you could use the gift card for two individual massage services. Please let me know if you have any additional questions.

I am looking for a 3 to 4 hour spa experience for my daughter and her husband. Disney is very expensive(starting at 740). Does anyone know of a spa near Disney that offers transportation as part of a package?

I highly recommend the spa at The Four Seasons on Disney property. They may be similarly priced and they do include transportation. Other than that the Woodhouse Day Spa on Sandlake Rd is a close Uber ride away. Also the Ritz Carlton has a great spa… 

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Review Highlights - Hand & Stone Massage and Facial Spa

“You add up points when you do things like book the next appointment at the time of service and other items like that.”

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Had a wonderful experience with pedicures for me and my daughter this afternoon. It's a cute…read morelittle spa tucked away in a development so plenty of parking. Quiet and serene, excellent service with a good product line. The owner is very receptive and communicates well. They offer lots of different services but it's by appointment only so it keeps it small and quaint.

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1.1 mi•Disney World, Horizons West / West Orlando
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I highly recommend WINDEMERE Dental & Medical Spa From the…read moremoment you walk in you are welcomed by the beautiful front desk girls that do such a great job working there. Dr. Kennedy does excellent dental work! He is very personable. He is very considerate and explains everything in detail to you, your comfort is very important to him. I have traveled the world and I find him to be the best Dentist I have ever had. I trust him fully to help me with my decisions. The Medical Spa side is fantastic as well. Mrs. Kennedy is Remarkable! You will not feel taken advantage of like you may at other business's.

I know we have a lot of dentists in the area but I have to give a COMPLETE RAVE for Dr. Kennedy at…read moreWindermere Dental and Med Spa. I had what I thought was an "emergency" dental situation last week. Dr. Kennedy was out of town so I went somewhere else local (not going to out them, but it wasn't a great experience). That dentist told me I would need ALL this very, very expensive dental work immediately. I felt weird about it so I waited a week to see Dr. Kennedy when he came back into town today. He looked at X-rays and my teeth and said I absolutely do not need the expensive dental work the other guy said I needed. Totally trust Dr. Kennedy and the staff. 100000% recommend to anyone. It's also a really beautiful office, so that helps the experience also!

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Carola May at Skin Studio is an amazing and gifted skin whisperer! I cannot recommend her services…read moreenough -- for people looking to improve their skin and control acne and/or wrinkles, pamper themselves with a facial or treatment, seek professional advice, or purchase quality product. Carola is professional, knowledgeable, experienced, and easy to talk to. Her studio is comfortable, clean, and lovely. I always look forward to my appointments with her :) The subject of my skin used to cause me embarrassment, but now I am happy to share my experience in hopes that it will encourage others who may have given up on the idea of ever achieving nice skin to seek Carola's advice and services. At 34 years old, and after over two decades of suffering from acne (complete with adolescent teasing and shunning -- kids can be so cruel!) and having tried everything else, I finally decided to seek an aesthetician's professional advice. And I could NOT be happier with the results since I have been working with Carola! I was skeptical at first when she confidently promised she could help me (after so many years I have just learned to think of myself as that girl with bad skin), but I followed her advice to a tee and my skin has improved tremendously, and continues to!! My skin no longer produces excessive oil, old blemishes have cleared up, and it is rare that new blemishes emerge... and when they do, with Carola's help, I have learned what to do so they don't stick around long or leave much if any scarring. True story: After just a visit or two with Carola, a client who has seen me weekly for nearly two years (and who had no idea I was receiving professional care for my skin) got all wide-eyed and exclaimed, "Amber! Your skin has TOTALLY cleared up!" and gave me a big hug! Nobody had EVER said anything like that to me before, and I loved it! I cannot even explain how good it felt :) Now, I don't feel the need to hide behind my hair all the time and my social anxiety has significantly decreased. I am currently working on changing the way I view myself -- I have always walked around totally conscious that my skin was bad and worried what people who didn't know me thought it meant about me (primarily, that I was somehow "dirty" or unhealthy -- when in fact I am obsessive about my personal hygiene and health!). I have to remind myself dozens of times each day that I am no longer that person, and each time it feels incredible. Eventually, I won't continuously be surprised when I look in the mirror and see clear skin :)

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Hand & Stone Massage and Facial Spa - Lobby

Hand & Stone Massage and Facial Spa

3.1(18 reviews)
3.6 mi•Disney World, Horizons West / West Orlando
•$$

I've been to a few different Hand and Stones over the years, was even a member for a long time…read more This was my first visit at this location and it was pretty good. I did both a massage and facial. My friend recommended Sarah for my massage, who was very good. I added on the essential oils which made for a relaxing addition. Afterwards I returned to the lobby to wait for my facial-- this to me could have been a better experience. I feel like a room in the back would have been better because going back to the busy lobby made me kind of come out of that relaxing zone. Plus, it didn't seem like my esthetician even knew I had an appt beforehand, which I think would have just made more sense. But anyway, my facial was not something I would have chosen for myself as I've never been a big fan of them. It has been probably at least 15 years since I'd had one because I have very sensitive skin. I tried to explain this to my person (forgot her name) and it felt like she was taken aback by it. The facial started out feeling like a sales pitch, which I didn't like. The facial itself was mostly relaxing as they include some massage in it. However, I would have liked to know a bit more about what they were putting on my face because many times it was burning but I figured maybe it should feel that way. I'm going to wait to see how my skin reacts to this facial before I book another and possibly try to book with someone that knows sensitive skin.

Massage today was just OK. Did not focus on areas discussed, never asked about desired pressure, &…read morenever asked if pressure was good. I also booked a facial because I had extra credits to use. I enjoyed the facial until I went to check out. The girl had discussed what she was going to do due to a little razor stubble, I said OK. She never said it was an upcharge much less 2 credits ($159.98) extra for not one minute extra time. So my facial was $239.97 for a 50 minute facial and that was because I have a membership. I was shocked when I went to sign out and they asked how I wanted to pay for the extras, I asked what extras. They said she did 2 things I don't know what they were. I feel I was ripped off for extras that I was not told were an extra charge. BEWARE.

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Hand & Stone Massage and Facial Spa - Time to relax

Time to relax

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I have been a client for years, Botox two weeks ago and yesterday did The WOW treatment, can't wait…read morefor the results of my treatment, snatched Jaw and tighter skin! What knowledgeable staff and feel like your best friend is spending time with you to make you prettier!

Very disappointed with the way I was treated last Friday 04/17/26. My appointment was at 2:45pm…read morewith Janet. The receptionist apologized saying they are late with clients, and I understood because I saw 2 clients leave while I was there. Around 3:20pm, I asked if they are still running late, and the receptionist said not for long. At 3:30pm, someone came in wearing scrubs and looked like the receptionist knew her and they chatted and later on went to the back. The receptionist took me to a room around 3:35pm and at that point I was sure that Janet will come soon after, knowing that no clients were there. I sat in that room and waited and could clearly hear Janet chatting with the lady who just came in across the hallway (seemed like the lady stopped by just to chat) They were loud and talking about personal stuff. Few minutes later, around 3:40pm, I opened the door and went to the front asking if Janet knew I was there and the receptionist seemed embarrassed and said "yes, I will go back and talk to her". I went back to the room again and at this point, their conversation continued angain about personal matters and Janet had no respect for a client waiting for an hour. Extremely disappointing. 5 minutes pass by and I left the room and passed them still chatting in the hallway with no consideration. I told the receptionist I was leaving and she looked so embarrassed because she could see and hear what was happening. I thought maybe they will realize what they did and call to apologize. NOPE, I guess there is no consideration or customer care. Never going there again, and will no recommend to people. You could the best at your business, but with a treatment like this?! You are a terrible professional and business owner.

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Hand & Stone Massage and Facial Spa - skincare - Updated October 2026

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