I had a terrible experience at this shop. I went to Chris for a labor only brake job for rear…read morebrakes & rotors (I bought my own parts prior). I was quoted 158 for this job the day prior over the phone and I confirmed at the start of the appointment if that would be the price. My brakes were in poor shape, missing a brake pad on one side and the mechanics spent an extra 15-20 mins working on my cylinder. At the end of the job, Chris informed me that they got air on the line and would have to bleed the brakes. (I've always had my brakes bled at the end of any brake job so this is standard for me to have done whenever I get my breaks done. They told me this would be an extra 120 dollars at the end of the job. My father is a mechanic and said that price was a little high just to bleed the brakes and was very familiar with the procedure. He told me "go call your dad and ask him to send you more money." When I asked if they could take 20 bucks off and knock the price down to 100 from 120 he asked me to tell him how old I was which I thought was rude and uncalled for. I told him I was 30 and he proceeded to say "wow you look 18" and said "one day you're going to have to learn that everything in life isn't free sweetheart." When I went to his office to pay he also said I'm going to have to buy him lunch because they spent extra time working on my car than they planned. Disgusting behavior. I would not recommend this shop to any woman (or really anyone) unless you want to be taken advantage of and upsold. They ended up bleeding one brake so my car would be somewhat drivable. My interior dashboard was also scratched up when I got my car back from them.

Great service quality and value. Found our new mechanic in Charlotte, which is always one of the…read moremost important things!

My 2014 Ravi's air conditioning stopped working and I was new in town so I found this shop. Boy are…read morethey terrific! I called and was met with great courtesy and knowledge and got an appointment in 2 days. I was concerned as I had to leave car for several hours but they proved a free ride home and they picked me up after! Everyone was so pleasant and helpful it was great. The work was done in a few hours and less than I expected. Highly recommend and will be back! Tina skojec

Chris is great to deal with. Always working to ensure the car is safe and the customer is happy.read more

Al, thanks for taking great care of our cars throughout the years. First Trina's minivans and then…read moremy Mustang. We can't thank you enough for the kind, tough love, no BS service that you offer. I'm finally getting rid of the quarter million mile Mustang but, I gotta bring the new one to the best shop around. See you soon.

Amazing! 110%!! I'm looking for a local garage to service my 2012 in place of the dealer. I…read morefound great reviews for Al's and thought I would check them out. I had a broken wiper from the recent snow storm plus a list of items from the dealer. OMG! The manager took 1 look at my broken wiper and said I can take care of that plus look at your list from the dealer. Great! He had the part available and put it on and charged me ZERO! I was thrilled as it was closing time on a Friday and Al's took care of me. I look forward to taking my car there from now on. I've been so disappointed in the dealership quality along with their prices. A+++++++

In 2024 I brought my 2011 Ford Edge in as my check engine light was on and I needed an annual…read moreinspection. After two days of no contact I stopped in. The "Big Guy" at the counter said my head gasket was blown and that I needed a new engine. He said he'd research a new engine and get back to me. Never a word from them again. Today is 3/13/2026. I live in the mountains and drive this car daily. I've probably put 75K miles since then. It passes inspections and I confirmed that no new engine was ever needed. This could have been a 10K mistake had I taken the guy at his word. I don't expect perfection , but I do expect professionalism. ALWAYS get a second opinion if it's something major with those guys. I'll never go back. My Ford edge has 320K and still going strong.

I had probably the best auto repair experiences working with the team here. Tina specifically is…read morewho I worked with and she was absolutely amazing! Super kind and was straight with me on everything. She called to give me updates throughout the whole process and gave me estimates on how much things could cost if needed as the whole time they had my vehicle. I can do a lot of small maintenance on my car myself but If I had more money, I'd bring it to this location just to have this team again

I had been struggling with a shuddering problem for the past year and a half. The big guys,…read moredealers, rebuild my complete suspension system and tactfully removed 4,000.00 from my pocket with no fix or improved performance. There next recommendation was to replace my transmission to tune of 3k+. I went to Atlanta to a trusted trans pro who examined the entire drive train and found no issues with the tranny or rear end. Came home and friend recommended Simpson's repair. I went in and Jim drove the car and immediately spotted the problem. Made an appt. for today and he replaced an axle rod for 300.00 PROBLEM SOLVED!!! What a relief. Jim has my business for good.

Simpson Automotive has great service and very trust worthy. The only place I take my vehicles,…read morebeen burned too many times never at Simpsons.

Very friendly, great service, fair price. Had provided service for Mazda 3, Toyota Highlander, and…read moreHonda Civic

I went in thinking I need front brakes. They checked and said brakes ok. They could have sold me a…read morebtake job and they didn't even charge for looking at them. That kind of honesty and service is hard to find. They have all my future business.

Just got my T baby inspected here. Colleage recommended it to me and I called to make an…read moreappointment - they had same day openings but I booked for the next morning, 9:30am. I arrived a few minutes early and was out, with my car, passed inspection, before 10am. They have a small lot, so I had to park in a questionable spot close to the road. Service was quick and friendly- I can see why my colleague recommended it. They have a K-cup station, wifi, and a little charging dock on the table in the waiting area which all came in handy. And for once it didn't cost an arm and a leg- I think DMV related fees are set, but still they didn't try to upsell anything else. I would definitely come back! @azfitfoodfun

I have taken both my 2004 Toyota Camry and 2021 Toyota Camry here for various service. They are…read morealways honest about what we need, competitive on price, and customer service is always great. They will continue to be our go to auto mechanic.

Great place great people. family has came here multiple times for different services and every…read moretime has made it quality work, done in a timely manner and better prices then other places around.

They talked my daughter into new brake pads,rotors and tires just to get an alignment. Her brake…read moreand rotors were only 1 year old I had them replaced a year ago and she purchased 2 tires front brakes and rotors that she got from a parts store they charged her $800 labor plus $199 for alignment and $ 400 for 2 tires,front brakes and rotors for a total of over$1400

Phew. Didn't expect a $30 part and simple repair take him 12 hours of leaving and coming (no idea…read morewhat for?) and cost as much as an RV payment? I do not recommend. Did not show up on time, and way overpriced. Next time, we'll make do until we get home.

Friendly guys! Mike and Jimmy helped me take off a license plate from my car which had rusty,…read morestubborn fastening screws. They didn't charge me and we're happy to help me out. I'll be back for any fixes or car help in the future!

Friendly and knowledgeable staff. Was met at my car and brought inside to patch a flat tire. Had…read moreto wait a bit but was prepared for that as they finished cars ahead of mine. Joseph and Ken were great and kept a great mood in the waiting area with customers. My technician Kieran was great as well and did a fantastic job. Very reliable, great service and prices.

We had just gotten on the road for a 10hr drive home .. the notification came on .. and tire is…read morelow... After inspecting, we find a nail... Not knowing anything around . We were referred to Mavis tire & Brakes in Huntersville. Very clean & helpful.. Thank you to Joseph, Ken & Cory for your help.