1. Hampton Inn Salem Boston

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Salem, MA

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Hampton Inn Salem Boston

3.7 (48 reviews)
Open • Open 24 hours

Hampton Inn Salem Boston Photos

Recommended Reviews - Hampton Inn Salem Boston

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Reviews With Photos

Lucy C.

Not many pictures , but this place was great. Clean, friendly and free breakfast was good and tasty. The location is great walking distance to everything. The price was reasonable and will be stay here again.

Ted G.

Location, location, location! Salem is not a huge town, but it is very walkable and the location of this hotel makes is even easier to get around on foot. It is also located close to several fine restaurants and if your visiting around Halloween, that is a necessity. A clean lobby is a great sign you have landed in the right place, even better when you see the staff tidying things up on their downtime. Although not much time was spent in the room, it was quiet, clean and had all of the proper amenities for a comfortable stay. If we find ourselves in Salem for another Halloween visit, we will be back, but will be sure to book WELL in advance next time. Cheers!

Ashley E.

We stayed here for one night and it was absolutely amazing! I booked for the wrong night and the staff were very helpful with helping us fix it. The room was clean and the lobby had great drink and food options to purchase. The free breakfast was delicious as well! Would highly recommend this hotel in every aspect.

Sunday P.

My 25th wedding anniversary weekend in Salem. When we first arrived, our key did not work in the door. We got the downstairs reception to come up and help and his master key didn't work either. So we were changed to another room, same floor opposite side. The place is super clean it's owned by Hilton so I had good expectations . We stayed four days three nights . On the third floor is the gym in the restaurant for breakfast from 6 AM to 10 AM. They have a good selection of things to eat and the staff there are super nice. They have valet parking garage for $22 a day but we were lucky to find a meter outside in front of the hotel. The Ramada inn is also walking distance to everything that you want to see in Salem. So when my husband and I were checking out the service at the front desk wasn't warm and welcoming and as a hold on my husband's credit card, they charged him without his OK he wanted to use a different credit card, but they had already charged the entire stay, even though I had said, could I please see a breakdown first . The guy checking us out gave me the breakdown paper. Everything looked good but my husband wanted to put it on a different card so the guys voice seemed very patient but I knew he thought we were complete annoyance so now will wait to 3 to 5 days to make sure that the money gets put back on my husbands other credit card . And I have to say I Hate when I do business with someone and instead of saying "goodbye, thank you, have a nice day" I get told "Have a good one" It was five stars, across-the-board until checkout time came .

View from our hotel room (the other way)
Vicky B.

Had a really nice stay here. Our room was on the 6th floor and had nice views. The room was clean and spacious and had outlets and USB outlets on each side of the bed. The free breakfast in the morning was pretty good - they had a waffle machine, cereal, egg white frittata, bacon, homefries, fruit, muffins, toast, coffee, juice, water, etc. I really enjoyed the frittata and the banana nut muffin! There were plenty of tables and some TVs to enjoy breakfast there. The staff down here was attentive and did a great job ensuring everything in the breakfast area was cleaned and refilled frequently. We parked underneath the hotel ($18/night) and the parking attendant was helpful and friendly. The desk clerk when we checked in was nice too. Overall great experience and not too far from some of the top sights of Salem.

Gym
Jolie F.

If you are looking for a hotel in the heart of Salem, then this is your place. Hotel opened just a couple of years ago so still fresh and awaits your visit. Typical Hampton rooms: has all the basic and clean, just nothing special. Very nice modern lobby. A small pool and a very nice gym can be found at the hotel too. The gym even has a peloton bike. Also, there is underground parking for a fee! The best part of the hotel, was the staff at the front desk! Thanks for answering all my questions!

As soon as we got in the room, Bathroom: Towel on the left had a long white hair in it & towel on the right a curly dark hair.
Brooklyn A.

Pros: LOCATION; walking distance to things. Cons: *Our towels, 1 had a long white hair in the towel folded & hanging out enough to be noticed & then another had a dark hair coiled in another towel, we noticed this as soon as we got in. So we asked for a change of towels, the woman who delivered them had platinum blonde hair so that's who it was from. *Then we noticed sketchy people hanging around the hotel & sometimes in the lobby, 2 together looked like heroine addicts. *Then we saw SO MANY guests have there dogs (some big dogs too) stay here, including in the cafeteria area where everyone was eating! 1 guest had 2 dogs that kept shaking themselves at the table next to the food area & as they shook, I saw their fur go airborne in the light. *SO UNSANITARY!! Also how is there a sign in the bathroom to ask the front desk if you forgot things like toothbrush or toothpaste (which is a nice touch) but yet when it was pouring out we asked the front desk for an umbrella to borrow, which ALL hotels have (especially if they have their logo on it, it can act as free advertising for them)..the front desk said they didn't have umbrellas, so we had to buy a big one at walgreens across the street & have an extra thing to carry on the way back home (we used public transportation so extra stuff to pack & carry is NOT comfortable). *The coffee & water for tea on the first floor was constantly COLD, we had to ask for the guys (who by the way were gossiping about their personal stuff) to make new coffee since it's cold, they need to be more attentive.

Welcome sign at the check-in desk.

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2 months ago

Great location with parking. Typical continental breakfast that was well stocked. Front desk was very efficient during check in and out.

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Very satisfied, front desk and valet were all courteous and professional. Our only gripe was the shower doors wouldn't stay closed

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Ask the Community - Hampton Inn Salem Boston

Review Highlights - Hampton Inn Salem Boston

“Stayed here for a short one night trip while visiting Salem from Boston.”

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The Merchant

The Merchant

(79 reviews)

$$

Loved everything about hotel. The vibe. The comfiness. The location. The food. Def would…read morerecommend. Not for physically disabled though. Stairs are a beast but oh so cool.

Pros: - very comfy bed…read more- cruelty free toiletries available in the shower and bathroom, various herbal / fresh citrus scents that were not too strong - very friendly front desk staff that accommodated our needs around check out - we were able to keep luggage with them for many hours after check out and extend our parking time for no fee. The woman who checked us in was very friendly and gave us a tour of the common areas - entrances are locked to the public and secured with a password for extra safety - our room was big - I was pleasantly surprised to see that they offer Nespresso coffees with lots of fix ins available (even dairy free milk in the fridges!), grab and go snacks like Himalayan Gold popcorn and flavored almond mixes, and fresh made more substantial snacks like a chia seed pudding with coconut flakes and pineapple that was so good, I had it twice! Also available at any time in the fridges were Apple streussel yogurt parfaits and hard boiled eggs. Chocolate chip cookies are baked throughout the day. - nicely decorated lounge area on first floor and deck patio space - you are able to leave items in a designated shared refrigerator space in the kitchenette on the first floor, a clever solution to no fridges in the rooms (at least not in mine). The thought of a communal, unmentioned fridge with strangers did give me pause though, but it's nice they offer it. Room for improvement: - I understand I came in a heat wave and summer is not prime season in Salem, but the room was so warm. The air conditioning would not go below 67° setting, but the real room temp was always much higher according to the thermostat (this morning it was 76!) I was sweating and had a hard time sleeping. They gave us a box fan when we asked if the AC could go any lower...I wasn't even sure it was on....and that helped a little but still wasn't enough. Please let people turn down the temp so they can sleep without waking up sweaty! The AC units also made a decently loud bubbling noise - this seems to be in a part of town near where an unhoused group of people hangs out. To walk to the off site parking lot, which was not far away at all thankfully, you have to walk through a big park full of many unhoused people, some begging or shouting. It made me feel a bit unsafe and I wasn't thrilled to leave my car in an area of town like that. Head's up. On our last day here, there was also a seemingly unhoused woman hanging out on the front steps of the hotel's (beautiful!) lawn for many hours. At one point when we walked by, she was starting to get aggressive and shout at people walking by. - the bar in the lounge area, prominently featured on their website, is non functional as they do not have a liquor license, which would have been a nice place to enjoy a cocktail - the tvs have lots of streaming apps advertised on the TV main screen, but none are logged in to the hotel's account. I guess that's standard in some cases, but it felt frustrating to not be able to watch a lot of what was shown to us. - not the hotel's fault, just a product of the location (which was otherwise very convenient and centrally located!), but there were loud cars with booming stereos driving by at all hours of the night on a weekday that occasionally woke me up. - the lot they let you park in temporarily while you unload luggage, while a nice gesture and made moving bags much easier, is very tight and took quite a few maneuvers to be able to get out of. - there's really only one heavy duty lock on the door, but overall the closing mechanism felt very lightweight and I didn't have a ton of confidence in it. We were only given one key for two people staying in one room. Overall, the location and service were nice, but the temp issue was pretty hard to get past since it made me feel so stifled. The snacks came in handy more than once, but for the price, I'd look around at other locations before automatically coming back here, I imagine you could find something cheaper that isn't on the fringes of a sketchy neighborhood. It is right next to Hauswitch, which was one of my favorite shops in all of the many, many options in town, so that's a plus, but they really need a better AC system for summer guests. Thank you for a cozy stay other than that and for such welcoming treatment!

Hawthorne Hotel - Outside of hotel

Hawthorne Hotel

(383 reviews)

$$

It's a neat historic hotel with a GREAT location. We had 5 in our group with a double queen room…read moreand they brought up the roll bed and extra towels before we had barely opened the suitcases. The room was nice, no complaints. I loved the lemonade in the lobby. Bonus: free parking. Here's the kicker... I accidentally made the reservation for the day prior, so we didn't have one when we got there (we were on a 10 night trip in 5 different hotels so things got scrambled). To make a long story short they found us a mostly comparable room and credited the charges for the previous vacant night. That's pretty amazing and basically saved this working-class family's vacation from being a downer.

My family stayed here in May 2024, and overall, we had a wonderful experience. Unfortunately, our…read moreexperience with the nighttime employee was a significant exception. The individual working the nighttime shift was consistently rude, harsh, and unprofessional in the way they interacted with guests. I witnessed them speaking loudly, yelling at people, and using inappropriate language. Their overall demeanor made the environment uncomfortable and did not reflect the level of customer service I would expect from this establishment. I had originally planned to return this May because we enjoyed our previous stay so much. However, I was disappointed to discover that this individual is still working there. When I called to ask about room availability and rates for weekends in May, the conversation was extremely frustrating. I asked whether the property was booked every weekend in May. I was asked which dates, and I explained that I was interested in the weekends throughout May rather than one specific date. I was told that they could not look at the entire month at once. I explained that I understood and was simply asking about the weekends in May. I had also just been on the website, which instructed me to call to check availability. Instead of assisting me, the employee became increasingly short with me and repeatedly demanded specific dates in a raised voice. I finally said, "Well, you're a lot of help, aren't you?" The response was, "Yeah," followed by the employee hanging up on me. I understand that employees may be busy and that availability inquiries can take time, but there is no reason for a guest to be spoken to in that manner. Hanging up on a potential returning customer was particularly disappointing. I had every intention of coming back because of how much my family enjoyed our stay in 2024. Unfortunately, this interaction has made me reconsider returning. I hope management will take this feedback seriously and address the customer-service concerns surrounding the nighttime employee.

Salem Waterfront Hotel & Suites

Salem Waterfront Hotel & Suites

(212 reviews)

$$$

Salem Waterfront Hotel is the perfect location to visit the sights of this charming city. Easy,…read moreconvenient parking right in front of the.. The hotel is decorated in nautical motifs and the welcome by the bellmen and front desk is extremely gracious. All the staff made an effort to assist. We arrived mid afternoon and headed for the cocktail lounge for a cocktail.. what a wonderful spot.. indoor outdoor options, interesting decor, and excellent service. The rooms are special. Tasteful nautical details and such comfortable beds as well as luxurious spa robes.. Baths well equipped with amenities like hairdryers, magnifying mirrors.. and a shower-head to die for. This is THE place to stay in Salem!

We had a fantastic experience. Our room was ready upon arrival and the staff were so nice and…read morewelcoming. They accidentally gave us the keys for the wrong room, but they felt so bad they provided us with little bears for the kiddos and breakfast. We really appreciated their customer service and kindness for the mixup. Room was very clean and comfortable. Pool was warm and kids enjoyed it. Breakfast was delicious, location was ideal and so easy to walk everywhere. They also had a very convenient shuttle service. Welcome area was decorated very cute and had awesome cookies and fresh water. I also loved the andies candies on display too. We would absolutely stay here again and highly recommend this hotel. Really wonderful spot!

Amelia Payson House Bed and Breakfast - Upstairs room.

Amelia Payson House Bed and Breakfast

(24 reviews)

$$

Absolutely perfect!! We could not have asked for a better host and comfortable, cute place to stay…read more My best friend and I have wanted to go to Salem since we were little girls. Huge Hocus Pocus fans!! We found this charming bed and breakfast and could not have been happier. The food was delicious! It was organic and sourced from the local farmer's market. Yall- she even makes homemade cookies every afternoon with hot tea for a pick me up from all the walking around in Salem. Virginie even picked us up from the commuter train. She was so friendly and kind. All the places she recommended that we see were spot on. The house was beautiful and very historic. It was also a quick walk to the park and all of the major stuff to see. I cannot recommend this place highly enough. We hope to be back one day. Book it-- you will have such a good time, feel well cared for, and get an authentic experience of Salem. THANK YOU VIRGINIE!!! From the best friends in Austin, Texas.

The APH B&B was incredible! Great location with private parking and easy walks to all the best…read morespots in Salem. The house has an historic charm and feel, well designed and curated artwork throughout. It's clean, spacious with comfortable bedrooms and private bathrooms. It has several indoor and outdoor spaces to gather and enjoy food, music and spirits while indulging in witty banter filled conversation with friends and family. Our French hostess "V" was lovely, great food, great service and highly entertaining. The whole experience exceeded our expectations. Would absolutely recommend. Thanks again, from the 1993 HS Crew!

Hampton Inn Salem Boston - hotels - Updated October 2026

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