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    Hampton Inn Salem Boston

    3.7 (47 reviews)
    Open Open 24 hours

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    Recommended Reviews - Hampton Inn Salem Boston

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    Lucy C.

    Not many pictures , but this place was great. Clean, friendly and free breakfast was good and tasty. The location is great walking distance to everything. The price was reasonable and will be stay here again.

    Ted G.

    Location, location, location! Salem is not a huge town, but it is very walkable and the location of this hotel makes is even easier to get around on foot. It is also located close to several fine restaurants and if your visiting around Halloween, that is a necessity. A clean lobby is a great sign you have landed in the right place, even better when you see the staff tidying things up on their downtime. Although not much time was spent in the room, it was quiet, clean and had all of the proper amenities for a comfortable stay. If we find ourselves in Salem for another Halloween visit, we will be back, but will be sure to book WELL in advance next time. Cheers!

    Ashley E.

    We stayed here for one night and it was absolutely amazing! I booked for the wrong night and the staff were very helpful with helping us fix it. The room was clean and the lobby had great drink and food options to purchase. The free breakfast was delicious as well! Would highly recommend this hotel in every aspect.

    Sunday P.

    My 25th wedding anniversary weekend in Salem. When we first arrived, our key did not work in the door. We got the downstairs reception to come up and help and his master key didn't work either. So we were changed to another room, same floor opposite side. The place is super clean it's owned by Hilton so I had good expectations . We stayed four days three nights . On the third floor is the gym in the restaurant for breakfast from 6 AM to 10 AM. They have a good selection of things to eat and the staff there are super nice. They have valet parking garage for $22 a day but we were lucky to find a meter outside in front of the hotel. The Ramada inn is also walking distance to everything that you want to see in Salem. So when my husband and I were checking out the service at the front desk wasn't warm and welcoming and as a hold on my husband's credit card, they charged him without his OK he wanted to use a different credit card, but they had already charged the entire stay, even though I had said, could I please see a breakdown first . The guy checking us out gave me the breakdown paper. Everything looked good but my husband wanted to put it on a different card so the guys voice seemed very patient but I knew he thought we were complete annoyance so now will wait to 3 to 5 days to make sure that the money gets put back on my husbands other credit card . And I have to say I Hate when I do business with someone and instead of saying "goodbye, thank you, have a nice day" I get told "Have a good one" It was five stars, across-the-board until checkout time came .

    View from our hotel room (the other way)
    Vicky B.

    Had a really nice stay here. Our room was on the 6th floor and had nice views. The room was clean and spacious and had outlets and USB outlets on each side of the bed. The free breakfast in the morning was pretty good - they had a waffle machine, cereal, egg white frittata, bacon, homefries, fruit, muffins, toast, coffee, juice, water, etc. I really enjoyed the frittata and the banana nut muffin! There were plenty of tables and some TVs to enjoy breakfast there. The staff down here was attentive and did a great job ensuring everything in the breakfast area was cleaned and refilled frequently. We parked underneath the hotel ($18/night) and the parking attendant was helpful and friendly. The desk clerk when we checked in was nice too. Overall great experience and not too far from some of the top sights of Salem.

    Gym
    Jolie F.

    If you are looking for a hotel in the heart of Salem, then this is your place. Hotel opened just a couple of years ago so still fresh and awaits your visit. Typical Hampton rooms: has all the basic and clean, just nothing special. Very nice modern lobby. A small pool and a very nice gym can be found at the hotel too. The gym even has a peloton bike. Also, there is underground parking for a fee! The best part of the hotel, was the staff at the front desk! Thanks for answering all my questions!

    As soon as we got in the room, Bathroom: Towel on the left had a long white hair in it & towel on the right a curly dark hair.
    Brooklyn A.

    Pros: LOCATION; walking distance to things. Cons: *Our towels, 1 had a long white hair in the towel folded & hanging out enough to be noticed & then another had a dark hair coiled in another towel, we noticed this as soon as we got in. So we asked for a change of towels, the woman who delivered them had platinum blonde hair so that's who it was from. *Then we noticed sketchy people hanging around the hotel & sometimes in the lobby, 2 together looked like heroine addicts. *Then we saw SO MANY guests have there dogs (some big dogs too) stay here, including in the cafeteria area where everyone was eating! 1 guest had 2 dogs that kept shaking themselves at the table next to the food area & as they shook, I saw their fur go airborne in the light. *SO UNSANITARY!! Also how is there a sign in the bathroom to ask the front desk if you forgot things like toothbrush or toothpaste (which is a nice touch) but yet when it was pouring out we asked the front desk for an umbrella to borrow, which ALL hotels have (especially if they have their logo on it, it can act as free advertising for them)..the front desk said they didn't have umbrellas, so we had to buy a big one at walgreens across the street & have an extra thing to carry on the way back home (we used public transportation so extra stuff to pack & carry is NOT comfortable). *The coffee & water for tea on the first floor was constantly COLD, we had to ask for the guys (who by the way were gossiping about their personal stuff) to make new coffee since it's cold, they need to be more attentive.

    Welcome sign at the check-in desk.

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    Very satisfied, front desk and valet were all courteous and professional. Our only gripe was the shower doors wouldn't stay closed

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    2 years ago

    perfect. gym was cool and the pool was nice. would rate 5 but the market is stupidly over priced

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    Page 1 of 2

    Ask the Community - Hampton Inn Salem Boston

    Review Highlights - Hampton Inn Salem Boston

    Stayed here for a short one night trip while visiting Salem from Boston.

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    The Merchant

    The Merchant

    4.7
    (78 reviews)
    $$

    Pros: - very comfy bed…read more- cruelty free toiletries available in the shower and bathroom, various herbal / fresh citrus scents that were not too strong - very friendly front desk staff that accommodated our needs around check out - we were able to keep luggage with them for many hours after check out and extend our parking time for no fee. The woman who checked us in was very friendly and gave us a tour of the common areas - entrances are locked to the public and secured with a password for extra safety - our room was big - I was pleasantly surprised to see that they offer Nespresso coffees with lots of fix ins available (even dairy free milk in the fridges!), grab and go snacks like Himalayan Gold popcorn and flavored almond mixes, and fresh made more substantial snacks like a chia seed pudding with coconut flakes and pineapple that was so good, I had it twice! Also available at any time in the fridges were Apple streussel yogurt parfaits and hard boiled eggs. Chocolate chip cookies are baked throughout the day. - nicely decorated lounge area on first floor and deck patio space - you are able to leave items in a designated shared refrigerator space in the kitchenette on the first floor, a clever solution to no fridges in the rooms (at least not in mine). The thought of a communal, unmentioned fridge with strangers did give me pause though, but it's nice they offer it. Room for improvement: - I understand I came in a heat wave and summer is not prime season in Salem, but the room was so warm. The air conditioning would not go below 67° setting, but the real room temp was always much higher according to the thermostat (this morning it was 76!) I was sweating and had a hard time sleeping. They gave us a box fan when we asked if the AC could go any lower...I wasn't even sure it was on....and that helped a little but still wasn't enough. Please let people turn down the temp so they can sleep without waking up sweaty! The AC units also made a decently loud bubbling noise - this seems to be in a part of town near where an unhoused group of people hangs out. To walk to the off site parking lot, which was not far away at all thankfully, you have to walk through a big park full of many unhoused people, some begging or shouting. It made me feel a bit unsafe and I wasn't thrilled to leave my car in an area of town like that. Head's up. On our last day here, there was also a seemingly unhoused woman hanging out on the front steps of the hotel's (beautiful!) lawn for many hours. At one point when we walked by, she was starting to get aggressive and shout at people walking by. - the bar in the lounge area, prominently featured on their website, is non functional as they do not have a liquor license, which would have been a nice place to enjoy a cocktail - the tvs have lots of streaming apps advertised on the TV main screen, but none are logged in to the hotel's account. I guess that's standard in some cases, but it felt frustrating to not be able to watch a lot of what was shown to us. - not the hotel's fault, just a product of the location (which was otherwise very convenient and centrally located!), but there were loud cars with booming stereos driving by at all hours of the night on a weekday that occasionally woke me up. - the lot they let you park in temporarily while you unload luggage, while a nice gesture and made moving bags much easier, is very tight and took quite a few maneuvers to be able to get out of. - there's really only one heavy duty lock on the door, but overall the closing mechanism felt very lightweight and I didn't have a ton of confidence in it. We were only given one key for two people staying in one room. Overall, the location and service were nice, but the temp issue was pretty hard to get past since it made me feel so stifled. The snacks came in handy more than once, but for the price, I'd look around at other locations before automatically coming back here, I imagine you could find something cheaper that isn't on the fringes of a sketchy neighborhood. It is right next to Hauswitch, which was one of my favorite shops in all of the many, many options in town, so that's a plus, but they really need a better AC system for summer guests. Thank you for a cozy stay other than that and for such welcoming treatment!

    I'm not someone who rushes to Yelp, but this stay earned the effort…read more I recently stayed at The Merchant for the second time, and whatever magic existed during my first visit is gone. The biggest issue: the hotel hosted a large, ticketed public event that completely took over the main lobby--with zero advance notice to guests. I woke up to a lobby packed with strangers and nowhere to sit or gather with my family. I've never stayed at a hotel that allows a public event to fully overrun its only common area without warning paying guests. And no, "just go somewhere else" isn't an option--there is nowhere else. There are no additional common spaces and no elevator. Since we were meeting elderly family members, climbing three to four flights of stairs to our room wasn't possible. The lobby being unusable wasn't a minor inconvenience; it was a dealbreaker. Operationally, things only went downhill. Check-in is at 4pm, but arrive after 5pm and there's no one on-site to check you in. Checkout, however, is rigidly 11am. Our room was never cleaned during the stay, despite leaving the "please clean" tag on the door. Because of the limited staffing hours, we couldn't even get fresh towels. Then there's the mouse. I saw one in the common area and notified staff. Nothing was done. Food is left out uncovered for guests, which I promptly avoided--because "boutique hotel meets rodent buffet" isn't really my vibe. What's also new: some sort of train or underground rumbling that shakes the building roughly every hour, offering a front-row seat to what feels like an earthquake simulator. If this were a budget motel or a Holiday Inn, I might shrug and move on. But this is a $500-per-night hotel, and at that price point, these issues are unacceptable. Until these problems are addressed, I wouldn't recommend staying here--and I certainly won't be returning.

    Hawthorne Hotel

    Hawthorne Hotel

    3.9
    (382 reviews)
    $$

    Great stay at the Hawthorne--had dinner in the tavern, great food and cocktails. Room was clean…read more They said it might be hot and they could bring a fan up but temperature was fine. Great location--right in the center. Two things of note--we stayed on the 6th floor, room 622. The 6th floor is the pet-friendly floor (we didn't have any pets), and my husband opened the door to get ice and there was a mini Doberman pinscher (cute!) desperate to get in our room. Then the owner came around the corner and could not figure out why he wanted to get in our room so bad. My husband went in search of the ice and saw the couple with the dog was staying in the room that would be exactly parallel to ours on the other side. I had a great sleep. Husband did as well except around 3 or so he was awoken to a hard poking several times on his shoulder. He said I was dead asleep and facing away so it was not me. We are both FAR from superstitious and don't believe in ghosts etc, so his mind went to someone broke in--but everything was locked up quite securely. He even checked under the bed! After the fact we found out about its ghost stories with specifically the 6th floor--specifically room 612. Again we were room 622, so does 612 (with the doggie) mirror ours? Other people have also mentioned getting poked as well, which we again didn't see about the hotel till after. So between the desperate dog and the poke, probably nothing--but most creeped out I've been in a while!! (Not so creeped out that we wouldn't go back!)

    When we were walking in Salem, we came across an elderly lady in a wheelchair and she was…read morecompletely lost finding this hotel. We all stop what we we were doing and walked safely to this hotel. I went to the front desk to let the lady working on July 9 around midnight about this guest being lost, and she was extremely rude, annoyed and told me that she the guest has been calling the hotel for three hours asking for help. The lady who is working, the Front Desk has short gray hair and was very rude and obviously did not care about a guest at this hotel. If a guest is lost, wouldn't it be the right thing to do by assisting them instead of complaining about a loss elderly guest who was a retired school teacher? When other people in the hotel were leaving, the same lady was talking to another lady about the guest and talking about how rude they were and how much they were drinking, though when I was there, I did not witness any of this. When I recommend going to this hotel based off of the people who represent this Brand, the answer is no.

    The Hotel Salem

    The Hotel Salem

    3.1
    (163 reviews)
    $$$

    My first stay at The Hotel Salem was a mixed bag. Three and half stars, if that were possible…read more Somethings that detracted from my experience were beyond the control of the hotel (e.g., loud, belligerent drunks on the street waking us up), but some could be amended in the future. The central location makes it easy to walk to restaurants, shops, and musems. That central location in mind, parking is going to cost you as it isn't available on the hotel property. You're going to have to carry your luggage from wherever you find parking, which wasn't a problem for a short stay. We ponied up for a king suite and a private bathroom. That bathroom, however, has a floating barn door so you better be really comfortable with your travel companion because you're going to hear everything. Speaking of hearing everything, the walls are kinda thin (despite the being in a corner room). The bed was comfortable but some of the furniture in our room was looking pretty worn, particularly the wood on the side tables. It was nice to have a fridge, but the lack of a coffee maker in the room is a bit perplexing. My husband and I found the TV system annoying. There wasn't traditional cable and multiple possible past guests left their streaming services connected to the TV. The TV would pick up on anyone trying to connect via their iPhone in other rooms, interrupting whatever we were watching. We now have an inside joke about Vanessa's iPhone. Sorry about your connection issues, Vanessa. Over all, it was a comfortable, safe place to lay our heads. Staff were very friendly and helpful. I'm not sure if we'll be back.

    At 62 years old, I have certainly stayed in my fair share of hotels. Some have been great and some…read morehave not, but this is by far the worst hotel experience my husband and I have ever had!! The only bright spot was that Emma allowed us to check in early so that we could make the shuttle for a wedding we were attending. We pushed the elevator button and the door opened. There was a woman inside who said you can come in but the elevator Isn't moving. As I started to enter the elevator, the door shut on me!!! It was both scary and painful and I did fill out an incident report at the front desk. To date I have heard nothing from the hotel or their corporate office. When we got to the room, the smell of mold and mildew was so overwhelming But I knew the hotel was fully booked, so there was nothing we could do. It is also a small boutique hotel so I have to believe that all the rooms have mold and mildew!! I did turn the thermostat down from 71 to 65 and switched the fan from auto to on, hoping that would help!! When we got back to the room, the thermostat still said 70 and the fan was not on so clearly it was only there for show and we really had no control over it!! The room smelled even worse!! My husband and I knew it was bad when we got in the bed and even the sheets were damp!! It was absolutely disgusting!! It was so gross that I decided to get a shower. As I pulled the barn door across the track to close it, one of the two wheels came down from the track and the track separated from the ceiling!! Now the huge barn door is at an angle towards the bed!! My husband and I tried to correct it to no avail! At this point, it was not even safe to sleep in the bed for fear this heavy door would land on top of us!!! We checked out and told the gentleman at the desk who had absolutely no interest in what we were saying!! He looked at us and said thank you and took the room keys!! I can honestly say I would never return to this hotel under any circumstances!!!

    Hampton Inn Salem Boston - hotels - Updated August 2026

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