1. Hampton Inn Rome

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Rome, NY

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Hampton Inn Rome

3.7 (19 reviews)
ModerateHotels
Open • Open 24 hours

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Useless manager
Anna M.

HORRIBLE TERRIBLE PLACE TO STAY!! I checked in the morning 9/9/2024 about 11am....I dropped my bags off at my room and quickly headed out to class. When I came back to my room after class, i noticed my BATHROOM WAS DIRTY. there was hair all over the walls and in the bathtub. The wall has food splattered all on it, the chair has dried tomato sauce on it, ants crawling up the walls and on the desk. I called the Front desk spoke with Corrine, as per Corrine came downstairs and she will switch my room. I gathered my belongings and went to the front desk....now. Corrine told me there's no rooms, I asked to speak to a supervisor who is Courtney Lugg but Courtney refused to speak with me. I asked Corrine for the contact information for the general manager or director, her boss.... As per Corrine she is on maternity leave then I asked for an email or card she said I don't have it, you have to speak with Courtney or call Hilton. So basically I am suppose to sleep in a filthy dirty, nasty room smh. As per Corrine it's not her problem. This is terrible customer service from the manager down to the front desk employee. Just disgusting, don't stay here. I called Hilton to open an investigation because this is unacceptable.

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6 years ago

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9 months ago

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8 months ago

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2 years ago

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7 years ago

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Ask the Community - Hampton Inn Rome

Review Highlights - Hampton Inn Rome

“Clean, and the A/C works great!”

Mentioned in 2 reviews

Read more highlights

Ramada by Wyndham Rome/Verona - External pictures of the property.

Ramada by Wyndham Rome/Verona

(11 reviews)

This is an aging property that has been poorly maintained. Our room on the first floor (king size…read morebed) was fine, but the crumbling paint, moldy shower, cracked wood on the old doors, along with other elements, don't provide much confidence in the place. Additionally, the exterior of the building and the hallways, entrance/exits are downright gross and decrepit. The stairwell smelled like ashy hookah coals and dirty pool water. The hallway outside our door smelled so strongly of marijuana. When we got there, the heavy floral scent at the checkin was overwhelming. All those smells got better over our two night stay, and thankfully our room did not smell of any of those things. Air conditioner worked well as did the mini fridge with freezer. Water was hot most of the time. I saw a couple ants, but no other insects inside. Bed was clean, but I felt better about the room after wiping surfaces and some of the shower down with Lysol wipes. Bring shower shoes. Although breakfast is listed as included, no breakfast was provided as far as I could tell, and there were only decaf coffee pods in the room. Generally this is a fine, subpar and cheap place if you don't need to stay in your room for much of your stay.

DO NOT BOOK WITH THIS DUMP! this place is absolutley disgusting! looks nothing like any of the…read morephotos on the website. after seeing how gross and dirty our room was we chose not to stay. requested a refund from there poor managment and was told the charges were going to be reversed. 285 for one night. the next day we were not only charged once, but twice. contacted them and they kept hanging up. we now are disputing charges with our bank, this property should be condemned and manager is a scam artist.!! sleep in your car before you ever consider sleeping here.

Vescio's Franklin Hotel - BREAD!!! SO MUCH BREAD!!!

Vescio's Franklin Hotel

(115 reviews)

$$

Food: I am huge on presentation. The roasted peppers provolone was so cool looking! I couldn't…read morefinish all the cheese (there was a lot!) but the peppers were really good! I've never been a huge fan of eggplant Parmesan, but I thought I'd give it a try. It was really good, very flavorful and very big! Holy cow my eyes were bigger than my stomach! Onion zucchini salad was also good. And they give you like an entire loaf of bread too! You will NOT leave hungry from here! Atmosphere: It's a historic hotel turned into a restaurant, it is pretty cool. I can imagine, middle of winter, it's cold outside and they have a line around the block to get in. It's comfort food. Cozy inside and just an awesome place by default. Price: 40$ for a meal... the app was for 2-4 people so per person it will run you about 30$. Considering I have leftovers for tomorrow, this was a lot of food for a little price! Service: My server was awesome, older lady, close to closing. They were all super nice and again, didn't come over every 5 minutes to check on me. She gave me good recommendations! Overall: I'm not one for Italian, checkout my other reviews. But after this place, I'd eat more if it was like this. Keep it up! Cool spot, great food, decent price. I'll be back if I'm back in the area.

The food was very hearty. I could only finish 1/2 my pasta. It was very good. The soup was great,…read morefirst time I had this kind. I can't describe it more than very flavorful. The service was ok. They took a while to serve me and another group that was seated ahead of me. But they were understaffed for the amount of patrons. My server was great, gave recommendations on beers and the food choice. The environment was like a Cheers, everyone more less knew one another which it felt odd eating solo and ppl just looking at me but oh well. I recommend and would go back if I come back.

River Edge Mansion Bed & Breakfast - Living room

River Edge Mansion Bed & Breakfast

(10 reviews)

$$

Went here for a friends birthday dinner that was hosted in the main dining room. This place was…read moresimply amazing and had so much character. The owners of the in were so nice and accommodating. They were great at hosting and give the guest their space. The meal and presentation was so nice. We also got to take a tour of the inn and it was so beautiful. Hopefully in the future we will get to come back and stay here!

We have family in the area and we drive up to visit at least once a year. When we googled hotels…read moreThe RIver Edge Mansion popped up. We had never stayed at a bed and breakfast and weren't sure what to expect. This place exceeded our expectations. The mansion itself is beautiful. Every time we walked around the house we discovered more treasures, everything from the molding to antique pieces. The property has a lovely view of the Erie Canal. Each morning there was coffee waiting or us outside our door on a beautifully arranged tray. Then we went down to breakfast. I hate to repeat myself but the table was also beautifully arranged. We tried several different dishes during our stay, each one delicious. Our host, John and Rebecca, were there for our every need, without being intrusive. After running around all day It was so relaxing to return to our room each night. We asked several relatives to stop by and see the place. Our Aunt was thrilled as she had driven by hundreds of times and never been inside. She was not disappointed. One extra point. They have a friendly dog named Riley who helped us forget how much we missed our own pets. We plan to return here each time we return to Syracuse.

Hampton Inn Rome - hotels - Updated October 2026

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