This hotel does not deserve the Marriott name. I was bait and switched on the pricing. Quoted one…read moreprice as all inclusive only to find out not true. Totally non cooperative staff regarding the $50 additional charges. Exceptionally expensive for an at best " lame" hotel. Over $330 night and no complimentary coffee or water in lobby ( before the charges they hide from you) Run away from this hotel. Having stayed in a 100 hotels, I have never been more disappointed. Rip off

I had a work trip in Norwich and decided to stay at the Oneonta courtyard…read more Its conveniently located right off the highway right up the hill from a BJs and several restaurants. The rooms are clean and well appointed. I would not hesitate to stay here again. There's a courtyard bistro on site where one can purchase breakfast etc. One morning I ordered the bistro egg sandwich and I don't think that I'd order it again. The scrambled eggs and bacon on it were very good but the handful of dressed arugula was a little off putting. The bottom of the bun was super soggy and it really could not be picked up to eat.

I've had lots of bad experiences with inns and Airbnb listings in the Catskills…read more The Redwood Inn was hands down the only place I've stayed at that was clean, well thought out, modern, and fully functional. The view of the patio in the back is really nice. The fixtures and furnishings in the room aren't cheap, rickety and outdated, unlike what you would find at any of the big name lodgings nearby. The main thing that might bother some people is the train nearby. I did hear it at night while I was sleeping. However it wasn't bad enough to ruin my night's sleep. Pat and Sandy who own the inn are very friendly and helpful. Raquel, who maintains and operates the inn is very responsive and professional. Also they don't list prices on their website but they are on par with the rates in the area (all hotels have different rates for rooms, seasons, stay durations, etc.). You are getting a decent to good value for your money. Stay here instead of the other big name chains in the area or the unregulated Airbnbs that are always a gamble.

We loved the location and the room. Near to Cooperstown and the haa of fame. We stayed in room #1…read moreJune 21-22. The room is large, beautifully finished and furnished. The back doors open onto a veranda facing a cornfield with bald eagles nesting nearby. Picnic tables and gas grills with utensils. Dog friendly with Brinkley's paw print of approval. We visit the area this week every June to see old friends. Just a great place!

If you have a kid, friend, relative on a 12u travel ball team, I would highly suggest you have them…read morecome here for the week and a half. Although tiring, it was so much fun. Fun opening ceremony for the fans, guaranteed six games and then single elimination tournament, and then fireworks at the end of the tournament. They have nice turf and grass fields and stands and covered seating for fans. Shorter fences so kids are hitting bombs all week. Kids stay in the bunkhouses in the players village with coaches, and security is pretty tight about when they can come and go and where they can go. People without authorization also cannot enter, so I think parents can feel a little more comfortable knowing their kids will be ok. Weather is very unpredictable from sweltering humid heat to thunderstorms, so bring sunblock, bug spray, and umbrellas and/or ponchos and rain gear. You will do a lot of walking and it is really hilly, but they do have trollies pulled by tractors and golf carts that can transport you if you're too tired to walk. Make sure you plan ahead as parking fills up fast. There should be some extra parking up on the upper lot, but you will have to walk pretty far or wait for the trolley. Kids had a blast playing ball, trading pins, and just hanging out with their teammates and other players from all across the country. My nephew also said the food they served in the dining hall was actually pretty good. There is also a hotel you can stay at on the site, but I think most people stay at Airbnb's or hotels just a few miles from the complex. We stayed at one about 1.5 miles away, and you're able to walk there, but again, check the weather before you take off. Not much else to do in Oneonta, but you can drive down to Cooperstown and go to the hall of fame. Again, pretty tiring experience if you're flying into Albany international airport as I don't think there are many direct flights so you will be waiting at several airports. The drive from Albany to the village is also about 1.5 hours, but it is a really pretty and scenic drive all around the area. I had a great time and I think most kids would agree it's a memory that they will always remember.

The tournament is run well, it was lots of fun. However,…read morethey feed these athletes and coaches horribly. No fresh vegetables, very few fruits. The umpires were just ok, and sometimes very rude. They are not great at trash pick up as the field for opening ceremony was trashed. They have a beautiful creek running through the park, but it is littered with trash and tons of baseballs. My hope is that they clean better after the 15 weeks. It made me sad to see ball after ball being hit into beautiful wilderness.

First time here, greeted by front desk, told me where my room was ,the room and bathroom are nice…read moreand clean,quiet. Just what we need peace and quiet. The breakfast was good. Coffee is American, not my favorite. Always carry my own. lol had to be bustelo. Over all our stay was good. Even the room service was nice and friendly. Very nice view from the lounge. Will be back next time.

If I could I would give this place zero stars. First of all, this place is filthy, the people…read moreworking at the desk are extremely rude. Specially the of the males I encountered on the night of Jun 30th, 2025. I called to ask for towels, well when he answered he put me on hold and the only reason I was able to speak to him was because I had to hang up and re call the front desk after waiting for 15 min. I called for towels, I asked if I could get towels, he says you're going to have to come up to the front desk to get more towels. I ended walking up to the front desk, he says he only have 2, we have 4 people that need to shower. He give me attitude saying "well you will have to wait" As I am in town for Cooperstown event for my son, from California, it's sad to say I will not be recommending this hotel, nor the Cooperstown experience. Hotel selection is very limited out here and most of the poeple I have encountered out here are extremely rude.

My experience when I have stayed at the Holiday Inn Express in Oneonta, New York has been excellent…read moreon every scale. However-- this is a company, or a single entity, that is not acting in good faith as far as consumers. All of the hotels in the Oneonta, New York area charge exhorbitant summer rates because they can (because they are near the Cooperstown Baseball Camps-Baseball Hall of Fame, and near a college and university having graduations and summer orientation). This summer, 2025, for a single chain hotel room the pre tax and fee rate is about $388 per night. So upstate New York you are spending about $1000 for two nights. If they would let you. It is almost impossible for an individual traveler to get a room ahead for the summer. Going on line you read "unavailable". Calling- They say they do not yet "have the rates" even when it is less than a year away you are trying to reserve a room for. I suspect they may be holding out for groups that rent the whole hotel for week long bloc stays, rather than allow a regular single traveler to reserve a room on line. So great hotel in Oneonta. in every way. Except for fair and respectful dealing with the individual summer traveler.

My son was in a tournament at Cooperstown All Star Village in Oneonta and this hotel was perfect…read more We were 10-15 minutes from the field. The hotel was spotless and there was reliable housekeeping daily. The layout of the room was perfect...plenty of room for your luggage. Our room had 2 queen beds and they were very comfortable. I love that the hotel had shampoo, conditioner and body wash dispensers in the tub and hand wash and lotion dispensers on the sink. They were Dove products which was great. Despite the hotel being sold out, it was amazingly quiet. We even had the pool to ourselves one day. This hotel is not huge, which was a huge plus too. I would stay here again.

Out of all the hotels in Oneonta, DO NOT stay here. It is disgusting. My husband and I booked a…read moreroom here and immediately checked right out. We had the suite and as soon as we walked into the room you can tell this hotel hasn't been taken care of in years & it has nothing to do with Covid. I had always seen this hotel in town and thought it was in a great location but it is deteriorating at a rapid rate. When I noticed the walls, floors and lamp shades all banged up I took a look at the bed sheets that were yellowed and full of stains. I was immediately ready to leave. The pictures and other reviews are completely misleading on the internet! This hotel also doesn't offer any type of grab and go breakfast when many other local hotels do despite the pandemic. No one expects a sit down buffet but to have nothing was strange especially when it has competing prices with the other local, well known hotels. So as soon as we saw this "luxury" suite we walked into, I was ready to leave however I wanted to give this place the benefit of the doubt and the front desk clerk took us to another junior suite. There were even more stains all over the carpet and the bedsheets and bath towels. It was repulsive. I'd rather sleep in my car. If that's how this hotel runs... I can't imagine what you DONT see. This is unacceptable and unsanitary. If we can visibly see so many disgusting stains I can't even imagine what we CAN'T see! Whatever you do - don't stay here! It is totally run down and it looks like it's just being abused for college kids to party in. There were only 4 cars in the parking lot when we got there and that should have been my first sign something was off. Every other hotel is beautiful in town with full parking lots which should have been a clue. It's not like this hotel was that much cheaper than the rest as they are all within the same price ranges. Unfortunately this place needs a complete renovation and needs new ownership immediately because it's obvious it's being completely neglected. The heart of Oneonta deserves better. Thankfully I was able to make quick accommodations elsewhere for my husband and I this weekend.

Decent wifi and good service…read more The desk people called up to make sure everything was alright. My first thought checking in here on a Friday for school move in is "uh-oh. We're right next to Jimmy-T's on a Friday. Now my parents will know how crazy Oneonta gets." Last year, when we came here for move in, there was complimentary breakfast as well as nice drinks in a huge glass jug. This year, none of that is a thing. I can't believe for $200 a night, there isn't breakfast. Even when there used to be breakfast, there were only 4 tables for patrons to eat at, which only fits 16 people max. There is an ice machine, but no water fountain or complimentary water bottles. There are many outlets and lights here and plenty of mirrors. There are both regular outlets as well as USB outlets, woohoo! This year's room has a jacuzzi, but no light on top of the jacuzzi. The television is a bit small. There's a bar here and a spa as well as a dining area in the lobby. The beds are clean and comfortable an come with many pillows. There is a mini fridge that isn't really cold inside. There is a coffee boiler, hair dryer, and ironing board. I wish there was a microwave. This room is perfect. The rooms that face main street aren't as great as the ones that face market street because the view is just crazy different. Market street views get to see the beautiful hills that surround Oneonta, whereas the Main st. views...you can just see crazy college kids at night. The air conditioning here works better than all the airbnb locations i've been to this summer. Bless you! One perk of this hotel is that is it on a Pokemon go stop! You can reach it from some rooms.

I stayed there last night and was appreciative of how the owners take pride in their motel. The…read moreroom was immaculate. Wood or wood like floors, with tiled entry and bathroom floors. Starbucks coffee in the rooms drip machine. My room window opened on the well maintained pool. I wasn't awaken at night from any miscellaneous noises. A bite to eat was offered at breakfast. This place offered a lot for a very reasonable rate.

If you need a place to stay on 81 north, the rainbow inn on route 88, exit 16 is the place to go…read more Cleaner than my mothers laundry. With an awesome little bar and restaurant, where I had the very best beetroot salad and my husband ordered pizza which was awesome. The owner, Maria, was extremely friendly and outgoing, and the bartender, sarah, was the best ever. I cannot recommend this place highly enough Enjoy your stay..

Worst hotel in New York State. The staff is terrible to deal with. Ended up getting chador our…read morerooms and then the hotel cancelled our reservation and would not refund us any of our money.

This is the dirtiest hotel I've ever stayed in! The bedding was filthy, and the toilet needed to be…read morecleaned. Found a brown splatter of unknown liquid in the bathroom. The room was not cleaned after the last guest. We always tip the house keepers but we didn't here. Very gross and disappointing. Do not go here!

There was no hot water during my stay, the room smelled the decor is from the 1980's. No Wifi…read more I went to complain the next day and there was no one there I had to come back in the afternoon, and they said to talk to the manager The manager Mei was very rude when I informed her a few days later. BTW their restaurant closed about 5 years ago and never reopened.

Poorly cleaned room, manager and staff very rude. Diffidently one of my worst stays every, and way…read moreover priced to have section 8 drug addicts in half the rooms Completely discussing.

Stopped in the middle of the night to see if we could get a room. Expedia said the rate was $85 for…read morethe night, upon arrival we were told there was 2 rooms left and due to Memorial Day weekend and graduation the rate was $250 a night. ABSOLUTELY OUTRAGEOUS!!!!! Poor girl said the owners due it purposely because they know people will pay it due to events/holidays. We weren't even going to be there enough to get a full nights use and the place from the outside looked nasty so kinda glad it didn't work out.

Homecoming weekend ...booked 3 rooms..all 3 no issues at all with any of them…read more Denny's on site, Dunkin across the street. Been staying here the past 2 years while my daughter's in college, never an issue! Bed are comfortable, clean rooms. Only thing I recommend is our more large towels in each room: